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Silicon Valley Hopper

Silicon Valley Hopper

On-demand rideshare service

566 ratings
25 reviews
With Ads
✈️ Travel
🗺️ Navigation
Free
With Ads

Details

  • Released
  • Updated
  • April 29, 2023
  • July 16, 2026

Features

Developer

Via Transportation, Inc.
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Silicon Valley Hopper screenshot #1 for iPhone
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Silicon Valley Hopper screenshot #3 for iPhone
Silicon Valley Hopper screenshot #4 for iPhone
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About

This app offers an affordable, public ridesharing service connecting users within Cupertino and Santa Clara, and to key transit hubs and a hospital. Book convenient, eco-friendly rides directly from your phone and pay easily with a credit or debit card.

✓On-demand rideshare booking
✓Service across Cupertino and Santa Clara
✓Connections to Caltrain stations
✓Eco-friendly electric vehicles
✓Affordable public transit option
✓In-app credit/debit card payment
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What users say

Summarized from real user reviews of Silicon Valley Hopper. Based on 566 reviews and a 4.7/5 average, it highlights the 5 positives and 10 negatives reviewers mention most about this Travel app.

Positive things

  • 💰Affordable transportation option
  • 👍User-friendly app interface
  • 🚗Good drivers (when available)
  • 🛡️Safe and convenient service
  • 📱Easy app setup

Negative things

  • ⏱️Extremely long wait times (30+ minutes)
  • 🚗Driver reliability issues and cancellations
  • 🔄Frequent driver reassignments
  • 💸Unfair cancellation penalties
  • 🗺️Incorrect drop-off locations
  • 📞Poor customer support
  • ⏰Inaccurate time estimates
  • 🚫Inability to book during peak hours
  • 🚕Insufficient driver availability
  • 🛣️Inefficient routing in shared rides
See all reviews

What's New in Silicon Valley Hopper

4.27.16

July 16, 2026

Performance improvements and bug fixes

User reviews

Most RecentHighest RatedLowest Rated

Unreliable

If you are planning on using this app to get too and from work DO NOT drivers can show up 10 minutes early to your pickup with no warning and leave without you. You can book a ride at 11:am and not arrive at your destination untill past noon! Im 100% serious.
316chriscali316chriscali

Extremely Unreliable

I wait. And I wait. And I wait. If you want to get a ride on time, don’t use hopper. If you have time to kill, go ahead. Only reason it’s two stars is because the drivers themselves are great. Management is absolutely horrendous. If you book thirty minutes ahead, it’ll come twenty minutes early and you’re not ready or aware. Book ten minutes ahead and you’ll be late by 30 minutes, at least.
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reviewer threereviewer three

Hi

Idk why almost all ur drivers can’t do their jobs like almost every time I book a ride it’s either super late, the driver DOESNT MOVE for 30 minutes and I get a new driver that’s even further away, or the guy cancels my ride and I get a diff ride???????? And they charge me every time I cancel the ride even tho it’s not even my fault 🫩🫩
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NewoptihomeNewoptihome

Sucks

DUDE JUST LET MY REVIEW GO THROUGH THIS APP IS TERRIBLY UNRELIABLE AND DUMB OK
Cautions to MLPCautions to MLP

The cities of Cupertino and Santa Clara should add more drivers

The two cities runs the shared ride app but can’t satisfy the needs
VenhuaVenhua
See 20 more reviews

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User experience

🐞

Reported Bugs

5 issues

App splash screen freezes on startup

Bug

Excessive 'why are you not riding' notifications

Bug

Driver location tracking inaccuracies

Bug

Booking system unavailable during peak times

Bug

Drivers marked as no-show within one minute

Bug
✨

Requested Features

5 requests

Show pickup arrival time (not just destination time)

Feature

Live activity tracking for ride status

Feature

Drop-off at doorstep like Uber/Lyft

Feature

More drivers in Cupertino and Santa Clara

Feature

Better driver tracking and monitoring

Feature

FAQ

What is Silicon Valley Hopper?

Silicon Valley Hopper is an affordable, public ridesharing program. It provides convenient transportation services across the Cities of Cupertino and Santa Clara, with additional connections to the Mountain View and Sunnyvale Caltrain stations, and El Camino Health Mountain View Hospital.

How do I book a ride?

You can book trips directly through the Silicon Valley Hopper app on your phone. The app will help you find a nearby pickup location where a branded vehicle will collect you.

Is the service affordable?

Yes, Silicon Valley Hopper is designed to be a low-cost, public transit option. Payment is made easy and convenient through the app using a credit or debit card.

Is the service environmentally friendly?

The service prioritizes environmental sustainability, with most vehicles being electric. By connecting users to nearby transit, it also helps reduce individual carbon footprints.

What areas does Silicon Valley Hopper serve?

The service operates within the Cities of Cupertino and Santa Clara. It also provides connections to and from the Mountain View and Sunnyvale Caltrain stations, as well as El Camino Health Mountain View Hospital.