Vumber User Reviews

Top reviews

Barely functional

Not a great app in many aspects.

Kola

Good

No privacy

I have been a long time use of Vumber for more than 10 years but today I just discovered for the first time that the entire company, staff technicians, etc. has complete unrestricted access to all of your messages, passwords, images. This to me is shocking but perhaps we now are living in a world with no expectation of privacy. But I am wondering if this is even legal. ????
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Totally useless app

Can’t dial out, it just keeps dialing my Vumber number and I get my voicemail. It’s always been a crummy app, now it’s completely useless.

Service is okay app is awful

1. Every update makes you log in again and erases your credentials. If you don’t keep them written down you’re out of luck.

2. Will not allow iPhone to store your credentials.

3. Shuts off music anytime you launch it - even if you’re only checking text messages.

4. I’m stuck in BFE without my credentials and I can’t use the app. Why should I keep paying for this service?
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Great service

I have had Vumber for years. It’s basic but reliable. Better than google voice. I love that it is a separate app.
There is good customer support. They always respond in a timely way to questions. Price is more than fair. I really rely on Vumber and allows me to give up my second phone for business.
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I’ve had this for several years

The service is becoming unusable. App doesn’t work well, website doesn’t load. They need to get it working soon or I’ll be forced to cancel.

Letting this service go

For weeks now the app won’t save my sign in. I’ve had this service for years and it’s worked well. But the past month it’s cost me business b/c it keeps signing me out and then won’t let me sign back in.

This is an amateur coding error. The 30 year olds are running this business and not doing a good job.
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Lousy app

I’ve used Vumber for many years. This lousy app is going to run me off. You try to delete things and it signs you out. The app doesn’t let iPhone save the login so when I’m on the fields I don’t have access to it after it goes crazy and signs me out. Time to leave Vumber.

Can’t even open this app

It takes you directly to a sign in when you don’t even have an account to sign into yet. So it’s useless.

Latest Update ☹️

Keeps erasing my login credentials so it’s useless b/c I don’t carry them around with me

Great except for

Every time I try and load the last number it spools. Over and over. I reported that, I deleted and reloaded the app but no fixes. Call customer service and got attitude.
Not happy about that. Voice mail works well

App Crashing

I like the service and the options with it, it the darn app keeps crashing, I’ve tried 3 different phones including an iPhone-13 Pro Max brand new out the box! iOS 16…. I am about to cancel my service and go with someone else that has a stable app!

App Crashing

I like the service and the options with it, it the darn app keeps crashing, I’ve tried 3 different phones including an iPhone-13 Pro Max brand new out the box! iOS 16….

Update makes it unusable

The last update has made it impossible to hear the caller. The app is unusable now. If it’s not fixed quickly I’ll have to port my number to a cell phone.

Useless

Can’t create a account. Junk

Awesome application

Vumber is improvised more recent days.

Poor customer service. Not user friendly

My old voicemail messages keep showing up labeled “today.” I emailed the company about the problem and the response was that they needed more information. All they had to do was look at my account. It’s brand new. I still haven’t been able to get the text messages to work.
Not very happy. Should have stayed with 8x8.
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App crashes and hidden fees

Not recommend, the app keeps crashing and loosing calls plus a lot of hidden fees. I regret using it, just waste of money and time

Great Service....Just a couple of Issues....

I like the service. Seems to work well. Plus I LOVE that the calls are recorded. I’m a Real Estate Investor and 80% of my job is cold calling homeowners. So I love being able to re-listen to each conversation and see what I need to work on.
However, I do have an issue I would really like to see addressed. Like for instance, when someone calls my Vumber and the call rings on my cell phone it doesn’t tell me that the call is coming from Vumber. So when I see on my cell that I’m getting a call and I don’t recognize the number, I never answer bc I had no idea it was from Vumber. I used to use Sideline and it always told me on the caller ID thst it was a Sideline call and I knew it was a business call. But bc Vumber doesn’t do thst I have potentially lost A LOT of money by not getting these calls. So yeah it would def be nice to see that get fixed. Other then that.....I have no complaints.
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