Worst Ever
Doesn’t work
Ridiculous process to pay for an order
Love the cashback
And I am enjoying the cashback I get which works for me cause I do go to the same place a lot. Yayyy!
Bad user engagement
Instead, in order to get entry to the venue, I need to install this Waave app to show the ticket I purchased. Ridiculous. It’s added time to setup, install, login, and use for an app I didn’t want.
To force customers to install an app is a lousy way of engaging people to your product and brand. It also speaks to the little confidence in the product value to users. Shady product.
Response from developer
Hello. We are sorry you feel this way. Asking you to install your app is in no way trying to be shady is a way to help the event operate smoothly. With WAAVE tickets there is no need for QR codes by showing your in app ticket at the door the organiser can close the ticket with 2 taps always ensuring the actual guest is present. The app is also used at the bar as it is one tool for organisers to streamline ops and minimise waiting time. If you have additional feedback please emails us at hey@getwaave.com
Easy to use and merchant friendly...
Hope to see the merchant network continue growing, and a few less notifications would be nice. Keep up the great work!
Super useful app
Handy app, saves time and money!!
Took something that isn't broken, and made it worse.
Instead of flagging a waiter and ordering a drink like a mug, it's super simple:
1. Connect to wifi
2. Search App Store for the app
3. Download app
4. Sign up with Facebook
5. Log in and authenticate with Facebook
6. Back to the app and (see attached)
7. Go to settings and enable location services
8. Go back to the app and find the bar you're at
9. Add drinks to your basket
10. Go to check out and be prompted to add payment details
11. Spend 5 minutes using the "Scan Credit Card" feature
12. Doesn't work... enter card details manually
13. Spend 5 minutes finding your table number
14. Confirm your order.
15. Wait 25 minutes.
16. Flag down a waiter, ask the status of your order.
17. They've no idea
18. Log back into the app, try to cancel the order.
19. Cannot cancel.
👏🏼👏🏼👏🏼
MAGIC.
