Worst Ever
I have used bad apps before but this is the worst. Constant errors. I am in US but says Singapore. Who ever is programming this. Fire them now. If I could give no stars I would. Please fix. This company, in my opinion, can’t care about customers to have something this bad out there. Constant ERRORS
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Doesn’t work
App never works
Ridiculous process to pay for an order
I had to register for the website I was ordering from, add my payment info, then register for waave, then add my payment info again. The way the transaction played out totally made me feel like I was being scammed just because of how weird the process is. Now I’m looking to remove my payment method so I don’t have my card number in so many places and I can’t figure out how, I’m guessing I have to download this app in order to get this done. If App Store devs are reading this, this company is forcing people to download their app in order to remove payment methods that were added outside of the app.
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Love the cashback
The app got easier to use with a way to just pay a vendor whatever my bill is.
And I am enjoying the cashback I get which works for me cause I do go to the same place a lot. Yayyy!
And I am enjoying the cashback I get which works for me cause I do go to the same place a lot. Yayyy!
Bad user engagement
I went to purchase tickets to a show. I didn’t want to install this app nor was I interested in Waave. But, my ticket confirmation email stated my receipt is not valid for entry nor is there an attached ticket — as most user-friendly apps / products would provide.
Instead, in order to get entry to the venue, I need to install this Waave app to show the ticket I purchased. Ridiculous. It’s added time to setup, install, login, and use for an app I didn’t want.
To force customers to install an app is a lousy way of engaging people to your product and brand. It also speaks to the little confidence in the product value to users. Shady product.
Instead, in order to get entry to the venue, I need to install this Waave app to show the ticket I purchased. Ridiculous. It’s added time to setup, install, login, and use for an app I didn’t want.
To force customers to install an app is a lousy way of engaging people to your product and brand. It also speaks to the little confidence in the product value to users. Shady product.
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Response from developer
Hello. We are sorry you feel this way. Asking you to install your app is in no way trying to be shady is a way to help the event operate smoothly. With WAAVE tickets there is no need for QR codes by showing your in app ticket at the door the organiser can close the ticket with 2 taps always ensuring the actual guest is present. The app is also used at the bar as it is one tool for organisers to streamline ops and minimise waiting time. If you have additional feedback please emails us at hey@getwaave.com
