WaBa Rewards User Reviews

Customer Experience

Positive experience41.8% of reviews
Neutral10.5% of reviews
Negative experience47.7% of reviews

~ Based on 153 written reviews from the US App Store.

What users say

Is WaBa Rewards Safe?

WaBa Rewards appears safe based on user ratings. AppsHunter Safety Score for WaBa Rewards is 98/100.

This assessment is based on 4,666 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.4% of ratings point to a safe experience
1.1% of ratings suggest some concerns
1.5% of ratings point to a risky experience

~ Based on 4,666 App Store ratings for WaBa Rewards.

Is WaBa Rewards Legit?

WaBa Rewards appears to be a legitimate app. AppsHunter Legitimacy Score for WaBa Rewards is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

So good!

The food never disappoints. Delicious and prices are good.

VP

Delicious

Works but could be better

I’ve been using the Waba app for about a year now. I order frequently as my lunch while I’m at work. Even though it gets the job done, I believe the app needs a huge upgrade. The app itself feels elementary compared to most other apps. Every time you order, you have to “add” a delivery address, rather than saving the information from previous orders.
Another thing that can be updated is the ability or choose which fountain drinks we want. Right now, there’s only options for Pepsi, Diet Pepsi, and Starry. I have to write a note for the specific drink I want in the “Made for” section. I’d put my name and my drink of choice, and I’d still have it overlooked. I don’t drink soda, so getting a Pepsi when I want a lemonade is a bit irritating.
Another inconsistent thing is that the app shows that a regular fountain drink is unavailable for delivery. This doesn’t make sense. My work around, however, is to order a healthy value menu item and pay the up charge for a regular sized fountain drink.
At the end of the day, the app needs a serious upgrade. Looking at the info page through App Store, there haven’t been any updates for at least a year.
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One of my favorite food

I give it a 10 out of 10.😋

Redeeming rewards

I have collected 300 points and tried to redeem online and/or in stores the app is making me confirm via email and it doesn’t send me an email wrote a message thru the app regarding the issue and no word or reply since

Yummy food

Nice and clean

Excellent service

Always excellent service food is always fresh

Is this the kind of people that you Are ?

I saved up 18,000 Points
to use on a rainy day
And Then on Thursday, April 2nd, 2026 my
(and a bunch of other people's)
accounts got deactivated for
no reason
If this is the kind of people you Are ?Sure THEN,THIS IS THE KIND OF Things You Would Do

My only question to you is, Is this the kind of people that you Are ?
Because if it is, THEN I had the wrong opinion about you
because this is shady a f.



- - - - - - - - - - - - - - - - - - - -
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Talma

Excellent food

Love Waba!

App makes it simple to get in and out quickly.

Jesus n

Happy great customer service thank you

cant even sign in or log in without getting error connection

app is unusable

Scamming by giving no option

I loved using the app before but now waba has removed the fountain drink option from their online ordering and only offer “bottled beverages” and that includes an up charge of $1. I will not be ordering from waba ever again.

No coupons

You guys never have coupons on the app.

Sewer smell

The place smells bad

They Deactivated My Account Without Asking Me

I can't log into my Waba Grill account. It worked fine just 2 weeks ago but now when I try to log in with the same credentials, I get:

Oops!
This guest has been deactivated from the loyalty program.

I don't know what's happened because it was working fine before and I didn't ask for my account to be deleted or deactivated.
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Too long of a wait

The lady was working so slow. I am a regular customer and this time I waited 20 minutes only for my order to be taken and after that I had to wait for the dumplings. Also the lady taking orders and serving food was leaving the avocado wrapping paper on the counter which for me it is not appropriate because not al customers like avocado or can eat avocado. I think that instead of going back for every plate because I was not the only one waiting.
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PREVENTING PREEXISTING LONG-STANDING Waba ACCOUNTS - -From Logging In . . .

There Is A BUG In Your APP . .
It Has BEEN 7 Days Since Something Was DONE Over There To the APP That's PREVENTING Not Only MeButALSO My Friends With
PREEXISTING LONG-STANDING
Waba ACCOUNTS Even a Waba Employee With A Waba ACCOUNT I spoke to - - - -From Logging InTo Our ACCOUNTS
I Am Bringing your attention To This Widespread OUTAGE Problem Of Your Creation

I Have . . I Am - - Waiting for A Correctional Solution
THURSDAY, APRIL 9, 2026

Thank You for Addressing Software Complexities in Practice
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Not user friendly

Not easy to sign up. 10% off first order disappeared after email verification!

Awesome Cashier

Santi was so helpful and so nice