Burbank pollo loco- Alameda
The best customer service and fast! Love stopping by for my lunch.
10/10
Amazing food
Pick up orders
Please add drive thru as an option
I love u
Yes
Easy to use.
App is very helpful & easy to use.
#127 in free Food & Drink
🍔 Food & Drink
Free
About
Earn points on every El Pollo Loco order, whether in-app, online, or in-store. Redeem points for rewards, access exclusive deals, and enjoy personalized offers. Order ahead, save favorites, and pay with your phone.
✓Earn points on orders
✓Redeem points for rewards
✓Personalized offers
✓Birthday rewards
✓Order ahead
✓Save favorites
✓Pay from phone
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What users say
Summarized from real user reviews of El Pollo Loco. Based on 111K reviews and a 4.9/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Food & Drink app.
Positive things
- 🚀Convenient curbside pickup
- 👍Easy to navigate app
- 🚀Allows pre-ordering for pickup
- 👍Rewards program
Negative things
- 🐛Coupon/offer redemption issues
- 🐛Inconsistent order accuracy
- 🐛Confusing user interface
- 🐛Delivery issues and lack of support
- 🐛Rewards program limitations
+1
What's New in El Pollo Loco
4.3.0
August 25, 2026
We’re fine-tuning our grills and adding new ingredients to bring you an even better Loco Rewards experience
Charts
User reviews
Developer apps
User experience
🐞
Reported Bugs
4 issues
App crashes on newer iOS versions
Location data not accessible
✨
Requested Features
5 requests
Add Apple Pay or mobile wallet payment options
Feature
Improve rewards program flexibility
Feature
FAQ
What is Loco Rewards?
Loco Rewards is a loyalty program that allows you to earn points on every El Pollo Loco order. You can redeem these points for a variety of rewards and enjoy exclusive benefits.
How do I earn points?
You earn points every time you order El Pollo Loco through the app, on their website, or at a restaurant. The points are automatically added to your Loco Rewards account.
What kind of rewards can I get?
You can redeem your earned points for a 'feast of rewards,' which typically includes free food items. The app also offers personalized offers, birthday rewards, and exclusive access to new menu items.
Can I order food with this app?
Yes, the app allows you to order ahead, save your favorite orders, and pay directly from your phone. This makes the ordering process convenient and efficient.
Is there a cost to join Loco Rewards?
No, joining Loco Rewards is free. You can download the app and start earning points and enjoying benefits without any initial cost.
