Earn points on every El Pollo Loco order, whether in-app, online, or in-store. Redeem points for rewards, access exclusive deals, and enjoy personalized offers. Order ahead, save favorites, and pay with your phone.
Summarized from real user reviews of El Pollo Loco. Based on 108K reviews and a 4.9/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Food & Drink app.
4.2.2
July 15, 2026
We’re fine-tuning our grills and adding new ingredients to bring you an even better Loco Rewards experience
4 issues
App crashes on newer iOS versions
Location data not accessible
5 requests
Add Apple Pay or mobile wallet payment options
Improve rewards program flexibility
Loco Rewards is a loyalty program that allows you to earn points on every El Pollo Loco order. You can redeem these points for a variety of rewards and enjoy exclusive benefits.
You earn points every time you order El Pollo Loco through the app, on their website, or at a restaurant. The points are automatically added to your Loco Rewards account.
You can redeem your earned points for a 'feast of rewards,' which typically includes free food items. The app also offers personalized offers, birthday rewards, and exclusive access to new menu items.
Yes, the app allows you to order ahead, save your favorite orders, and pay directly from your phone. This makes the ordering process convenient and efficient.
No, joining Loco Rewards is free. You can download the app and start earning points and enjoying benefits without any initial cost.
