New UI is terrible.
Sorry Taco Bell, but the new UI is awful. It looks like it was designed for 5 year olds, with severe vision problems. Everything is huge and takes up the whole screen, which means you can’t see a lot of information at one time, and you have to scroll or move around too much to get anything done.
Changed location
The app changed the location of where I was ordering. Instead of it swapping over to the store that I was at and me clicking on SWITCH STORE, it reverted back to the first location AFTER I placed my order. This caused me to have to cancel the first order and reorder at the store I was at. This is not the only issue I have. Now that the app has been updated it is FAR more cumbersome to order quickly. Having to tap through MULTIPLE screens to find what I’m looking for is frustrating. It’s almost simpler to order in person with an employee. Not even kiosks in store are easy to use.
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Dumb app
Why ask me to pick a location and then I pick and then you ask me to pick a location. I ALREADY PICKKKKKKKK!!!!!!!!!!
wait times
my order that was supposed to
be ready at 1244 is still not ready at 1254. people walking up and ordering are getting their food before me. the app does not seem to be a priority.
be ready at 1244 is still not ready at 1254. people walking up and ordering are getting their food before me. the app does not seem to be a priority.
New App Terrible
I get that you wanted to update your look and make the app more exciting. But the new app is a failure. Everything’s hard to find, everything’s too gigantic and in your face. And now it’s that much harder to find the things that I typically order. You just slowed everything down and made it that much harder to find new things. I hope you update it soon. I would almost rather just walk inside and place my order.
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