New design stinks
Navigating the menu is way worse, no search function, just an awful update.
Location
Doesn’t let you got past the location option for pickup. Tried about 6 times already.
Update app aug 2026
This latest update is not good. The previous app was way easier to order from and handle payments. Go back to the old version this one is not good.
Terrible New app broken
App doesn’t work. I can’t get my taco Tuesday fix.
Open app and it asks me to select a Taco Bell location, okay no problem. I select my nearest Taco Bell. It then has a pop up with “Heads up!”, and I confirm to “keep current location”. Very next pop up is asking me to choose my Taco Bell location again and I end up stuck in an infinite loop and unable to order on app.
Open app and it asks me to select a Taco Bell location, okay no problem. I select my nearest Taco Bell. It then has a pop up with “Heads up!”, and I confirm to “keep current location”. Very next pop up is asking me to choose my Taco Bell location again and I end up stuck in an infinite loop and unable to order on app.
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New app update
Actually so horrendous. Impossible to use
Worst app update ever
The most recent app update has completely ruined this app. No search button, has wiped out my previous orders, no recollection of my previous favorites. No way to find your categories. Completely counterintuitive way to customize items. All around a total and utter disaster.
Broken app
App is missing menu items. It’s much more inconvenient to use since the update.
Update sucks
Not seamless like before. Says added box to cart but then the screen with customizations remains and the X out doesn’t respond. Have to close whole app to get back to menu. Some Rewards aren’t adding to cart after adding item selected THROUGH the reward.
App update
Who the f asked to update the app .... last version was very easy to use. Now everything is flashy and hard to get the things .... one thing if its already beautiful dont ruin it.
Can’t order after update
Won’t let me order.
APP GONE BAD TO WORSE
With all these large icons, one has to scroll 10 times to get to Pepsi in drink!! Such a horrible user experience!!!
App interface is bad
The Taco Bell app makes it so hard to cancel orders that are placed at the wrong location, and for some reason they don’t automatically assign the pick up to the closest location. I hate this app so much.
Updated App Sucks
Prior to the update, everything was always great, very easy to manage and maneuver. I was able to use any of my offers/rewards with no issues whatsoever. Then comes the update, for every single order I try placing on the app, it gives me an UHOH notification saying it’s unavailable. This is for every single item I try to order online, granted this is at every single place I’ve tried to purchase from online through the app. None of my rewards/offers are “eligible” even if it’s listed as properly as possible. I do it exactly as is, and still nothing. I used to love ordering online through the app just to save time when coming in. But this has turned me off from even going as often anymore.
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CONFUSING
Horrid
Hate the new design
Did a monkey with no thumbs make this? Worst UI I’ve ever seen. Bring back the old app
Nice UI, Overlooked UX.
The new design is nice.
Interacting with the app now, pain points.
1. Searching for your address in the big modal, it’s just a frosted glass box that doesn’t populate addresses that match as you’re typing.
2. Ordering delivery has issues. Make a delivery, you see the map of where you ordered, but if you close out of that screen, you won’t be able to track your order anymore. Forced closed the app, and there’s nowhere for me to track my order.
3. Typing delivery instructions isn’t good either. Tap the input space area to bring the keyboard up, but you won’t be able to see what you’re typing because the UI screen isn’t dynamic.
4. Can’t verify your phone number; tried three times. Sent a code to my phone, and it never was received despite seeing my last four digits in the phone number field.
If I order through the app again, I gotta be desperate or super hungry to do it again.
Interacting with the app now, pain points.
1. Searching for your address in the big modal, it’s just a frosted glass box that doesn’t populate addresses that match as you’re typing.
2. Ordering delivery has issues. Make a delivery, you see the map of where you ordered, but if you close out of that screen, you won’t be able to track your order anymore. Forced closed the app, and there’s nowhere for me to track my order.
3. Typing delivery instructions isn’t good either. Tap the input space area to bring the keyboard up, but you won’t be able to see what you’re typing because the UI screen isn’t dynamic.
4. Can’t verify your phone number; tried three times. Sent a code to my phone, and it never was received despite seeing my last four digits in the phone number field.
If I order through the app again, I gotta be desperate or super hungry to do it again.
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Not a huge fan of the app redesign
The new user design isn’t my favorite. The previous one was much better in terms of aesthetic and user friendliness. This new design is also missing the new menu item section.
HORRIBLE UPDATE
This new app is so horrifically bad. There is no way this was tested and approved by actual humans. GO BACK TO THE OLD LAYOUT.
Broken
The latest update has introduced a serious privacy problem.
The Taco Bell app now effectively requires Location Services to place a pickup order. With location permission disabled, manually searched restaurants are falsely shown as “Closed,” even while their listed hours show they are open. I tested this while physically standing inside an open Taco Bell: enable location permission and mobile ordering immediately works; disable only location permission and the same restaurant is suddenly reported as closed.
This appears to directly violate Apple App Review Guideline 5.1.1, which states that apps “may not require users to enable system functionalities (e.g. … location services …) in order to access functionality [or] use the app.”
Location is not necessary here—I can manually search for and select the restaurant where I want to order. Disabling ordering and misleadingly labeling open restaurants “closed” unless I surrender my location is unacceptable.
I have reported this behavior to Apple for App Review compliance.
The Taco Bell app now effectively requires Location Services to place a pickup order. With location permission disabled, manually searched restaurants are falsely shown as “Closed,” even while their listed hours show they are open. I tested this while physically standing inside an open Taco Bell: enable location permission and mobile ordering immediately works; disable only location permission and the same restaurant is suddenly reported as closed.
This appears to directly violate Apple App Review Guideline 5.1.1, which states that apps “may not require users to enable system functionalities (e.g. … location services …) in order to access functionality [or] use the app.”
Location is not necessary here—I can manually search for and select the restaurant where I want to order. Disabling ordering and misleadingly labeling open restaurants “closed” unless I surrender my location is unacceptable.
I have reported this behavior to Apple for App Review compliance.
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Bring back Fresco style on the app!
0 stars till you bring back fresco style on the app.
It’s insane that you took off the ability to easily remove dairy and actually swap it out with pico without an up charge. No consideration for the Taco Bell fans with dairy allergies or people just looking to decrease their fat intake.
It’s insane that you took off the ability to easily remove dairy and actually swap it out with pico without an up charge. No consideration for the Taco Bell fans with dairy allergies or people just looking to decrease their fat intake.
