Terrible app
App constantly glitches and runs in circles. I’ve reinstalled numerous times to get to function properly, however I end up in a loop when trying to order because the app Needs you to log in before placing, but won’t allow login to process.
Very Disappointed
I went to the Temple Tx Zaxbys on 31st street drive through and order a Grilled House Zalad. After paying for the Zalad, I was first of all given the wrong Zalad, then second of all the Zalad was wilted. I drove back around to the drive through and asked for another salad and was told that all the salads are the same and asked me did I want a refund? I responded yes and was then told that the manager said that I had to come inside for my refund. Mind you there were no cars behind me and it took her every bit of five seconds to refund my cash. I feel that the staff, to include the cashier had an attitude as though I came at them crazy. I was very polite and just wanted the issue fix. This is not the customer service that we as customers deserve.
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Not able to pay
This app is the worst! Whenever I try to order and pay for the food, I get the message, “Oh, no. There is an issue with your order. Please try again or a different location.” I try that and still the same thing. I swear I’m not broke and the stores are open. I’ve tried changing it to pickup, still the same message. I’ve uninstalled and reinstalled the app several times and this still happens.
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Amazing Deals
I absolutely love Zaxbys Chicken Finger n the Crinkle Fries especially with plenty of fry seasoning. The chicken is the best around. N it’s super nice that they have the vip status u can earn to be able to get large drinks and large fries as a free upgrade with the VIP Status. Also the other perks u get with 2 are fire. I Love Zaxbys
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Go big
Went big on a meal and it didn’t register in the app
