Dumbest app ever
The Jack in the box restaurant near me isn’t even recognized by the app and it’s so dumb because the app has a built in map and I was able to zoom in right in the area where the restaurant is and it said no stores found.
They updated the app and made the reward system useless
Rewards in the mobile app cannot be used in a mobile order, they only work in store. Jacks always pulling some bs like this too. Really disappointed in jacks and their garbage mobile app.
App needs work
Love the food but app is a UX nightmare. Can’t use rewards without already having items in cart. Can’t find rewards after adding items to cart. One “back” button click and your whole order is gone and you have to start over!
Free burger
I got a free burger and that helped a lot
Frustrating UI
I was really looking forward to Jack’s, and was even more excited to find out they had an app. However, after 10 mins of errors of trying to submit my order and create an account, I gave up and went somewhere else. Every time an error popped up it would delete my whole order and I would have to start the process all over again. Don’t ask me to sign in with my apple account if I’m just going to have to create another account just to be able to order.
Show more
