Disappointing app
Cannot leave feedback because the app continues to say that I have no internet connection. Which is odd since I successfully placed an order with the app at the same location that I was wanting to rate.
lol
still can't use gift cards in app in 2026 🧿 so lame and archaic
Can’t order online
Can’t order online or even view the menu
Two stars because I actually was able to place an order
This app has so many issues I have iOS 26.6 so there’s no reason it shouldn’t work. Three days ago I wanted to place an order. I could get the item in the cart. But the cart button would never show and you couldn’t finalize the order. That was on my iphone. I tried my iPad and was able to access the cart and finalize the order.
About once a month, I’ll get an email telling me to check my app for Great daily deals. The deals never show up. I guess you can patch yourself on the back that the Subway® app is worse. Unfortunately, I live in a rural area and those are my only two close eating out options Jack’s for Subway. To get any deals, you have to do it through the app and the app doesn’t work so by the time I get to the I’m usually pretty irritated. The companies all want surveys and pats on the back, but they never respond to them.
About once a month, I’ll get an email telling me to check my app for Great daily deals. The deals never show up. I guess you can patch yourself on the back that the Subway® app is worse. Unfortunately, I live in a rural area and those are my only two close eating out options Jack’s for Subway. To get any deals, you have to do it through the app and the app doesn’t work so by the time I get to the I’m usually pretty irritated. The companies all want surveys and pats on the back, but they never respond to them.
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Complaint
App will not allow me to turn in a complaint says no internet connection even though I am. Maybe jacks don’t want to hear complaints
