Jack's

Jack's

All About Rewards

14K ratings
219 reviews
#210 in free Food & Drink
🌟 Lifestyle
🍔 Food & Drink
Free

Details

Released
September 27, 2020
Updated
March 18, 2026
Jack's screenshot #1 for iPhone
Jack's screenshot #2 for iPhone
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Jack's screenshot #5 for iPhone
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About

Earn points on every order and redeem them for delicious rewards. Discover nearby locations, order for pickup or delivery, and access exclusive online deals and limited-time offers.

✓Earn points on orders
✓Redeem for rewards
✓Find nearby locations
✓Order for pickup/delivery
✓Exclusive online deals
✓Limited-time offers
✓Signup, birthday, anniversary rewards
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What users say about Jack's

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What's New in Jack's

2.9

March 18, 2026

Online ordering and single sign-on update.

Charts

Top Free

📊 210

Food & Drink

The app has maintained its position at 210 recently.

Last updated on October 26, 2026.

User reviews

App constantly reloads and fails at checkout

The food is good don’t get me wrong, but when I try to make an order the app won’t let you keep going with the order it will constantly refresh and reload the page and it’s very frustrating. Also, at the end when you finally make it to the page where you pay I press Apple Pay and it will still reload the page just like before. When you can finally use Face ID to pay it will load then show an error message and it will double charge from your bank. If you are lucky the message, “sent the kitchen” will pop up and finally your order goes through. I just want this fixed so I and everyone can have a better experience ordering.
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Notification central

I just want to order ahead. I don’t want nonstop notifications telling me about fried chicken for $4.99 with absolutely no way to edit or customize notifications. Would rather just shop somewhere else

Disappointing app

Cannot leave feedback because the app continues to say that I have no internet connection. Which is odd since I successfully placed an order with the app at the same location that I was wanting to rate.

lol

still can't use gift cards in app in 2026 🧿 so lame and archaic

Can’t order online

Can’t order online or even view the menu

Developer apps

User experience

🐞

Reported Bugs

4 issues

App freezing and crashing

Bug

Inability to redeem points

Bug

Incorrect orders

Bug

Rewards not tracking properly

Bug
✨

Requested Features

4 requests

Ability to customize orders

Feature

More reward options

Feature

Easier way to get refunds

Feature

Better menu customization

Feature

FAQ

What does the Jack's app do?

The Jack's app allows you to earn points on every order you place, which can then be redeemed for delicious rewards. You can also use the app to find Jack's locations, order food for pickup or delivery, and access exclusive online deals and limited-time offers.

What kind of rewards can I get?

You can earn various rewards through the app, including a signup reward for free Big Jack, a birthday reward for a free shake, an anniversary reward for a free drink, and a 'Spread the Love' reward for referring friends and family.

Is the Jack's app free to use?

Yes, the Jack's app is free to download and use. There are no upfront costs associated with the app itself. You earn rewards by making purchases through the app.

Can I order food for delivery with the app?

Yes, the app allows you to order all your favorite Jack's meals for either pickup or delivery directly through the application. This makes it convenient to enjoy a Southern meal from the comfort of your home.

What are some of the exclusive deals available?

The app provides access to exclusive online-only deals and numerous limited-time offers. These can include special promotions like double point days, Buy One Get One (BOGO) deals, and other savings opportunities not available elsewhere.