Barely functional
The app frequently erases my entire cart, crashes, says I need to make selection for inaccessible options labeled [hidden], and is overall a chore to use.
Terrible app
Terrible glitchy app. Couldn’t even place an order.
Dumbest app ever
The Jack in the box restaurant near me isn’t even recognized by the app and it’s so dumb because the app has a built in map and I was able to zoom in right in the area where the restaurant is and it said no stores found.
They updated the app and made the reward system useless
Rewards in the mobile app cannot be used in a mobile order, they only work in store. Jacks always pulling some bs like this too. Really disappointed in jacks and their garbage mobile app.
App needs work
Love the food but app is a UX nightmare. Can’t use rewards without already having items in cart. Can’t find rewards after adding items to cart. One “back” button click and your whole order is gone and you have to start over!





