Jack's

Jack's

All About Rewards

14K ratings
214 reviews
#207 in free Food & Drink
🌟 Lifestyle
🍔 Food & Drink
Free

Details

  • Released
  • Updated
  • September 27, 2020
  • March 18, 2026
Jack's screenshot #1 for iPhone
Jack's screenshot #2 for iPhone
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Jack's screenshot #5 for iPhone
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About

Earn points on every order and redeem them for delicious rewards. Discover nearby locations, order for pickup or delivery, and access exclusive online deals and limited-time offers.

Earn points on orders
Redeem for rewards
Find nearby locations
Order for pickup/delivery
Exclusive online deals
Limited-time offers
Signup, birthday, anniversary rewards
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What users say

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What's New in Jack's

2.9

March 18, 2026

Online ordering and single sign-on update.

Charts

Top Free

📉 207-10

Food & Drink

This app dropped -10 positions in Food & Drink chart.

Last updated on August 26, 2026.

User reviews

Two stars because I actually was able to place an order

This app has so many issues I have iOS 26.6 so there’s no reason it shouldn’t work. Three days ago I wanted to place an order. I could get the item in the cart. But the cart button would never show and you couldn’t finalize the order. That was on my iphone. I tried my iPad and was able to access the cart and finalize the order.
About once a month, I’ll get an email telling me to check my app for Great daily deals. The deals never show up. I guess you can patch yourself on the back that the Subway® app is worse. Unfortunately, I live in a rural area and those are my only two close eating out options Jack’s for Subway. To get any deals, you have to do it through the app and the app doesn’t work so by the time I get to the I’m usually pretty irritated. The companies all want surveys and pats on the back, but they never respond to them.
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Complaint

App will not allow me to turn in a complaint says no internet connection even though I am. Maybe jacks don’t want to hear complaints

No location

The app can’t find any stores in Missouri even though there is a store less than five miles away

Barely functional

The app frequently erases my entire cart, crashes, says I need to make selection for inaccessible options labeled [hidden], and is overall a chore to use.

Terrible app

Terrible glitchy app. Couldn’t even place an order.

Developer apps

User experience

🐞

Reported Bugs

4 issues

App freezing and crashing

Bug

Inability to redeem points

Bug

Incorrect orders

Bug

Rewards not tracking properly

Bug

Requested Features

4 requests

Ability to customize orders

Feature

More reward options

Feature

Easier way to get refunds

Feature

Better menu customization

Feature

FAQ

What does the Jack's app do?

The Jack's app allows you to earn points on every order you place, which can then be redeemed for delicious rewards. You can also use the app to find Jack's locations, order food for pickup or delivery, and access exclusive online deals and limited-time offers.

What kind of rewards can I get?

You can earn various rewards through the app, including a signup reward for free Big Jack, a birthday reward for a free shake, an anniversary reward for a free drink, and a 'Spread the Love' reward for referring friends and family.

Is the Jack's app free to use?

Yes, the Jack's app is free to download and use. There are no upfront costs associated with the app itself. You earn rewards by making purchases through the app.

Can I order food for delivery with the app?

Yes, the app allows you to order all your favorite Jack's meals for either pickup or delivery directly through the application. This makes it convenient to enjoy a Southern meal from the comfort of your home.

What are some of the exclusive deals available?

The app provides access to exclusive online-only deals and numerous limited-time offers. These can include special promotions like double point days, Buy One Get One (BOGO) deals, and other savings opportunities not available elsewhere.