Jack's vs Captain D's
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Jack's
Earn points on every order and redeem them for delicious rewards. Discover nearby locations, order for pickup or delivery, and access exclusive online deals and limited-time offers.
- Earn points on orders
- Redeem for rewards
- Find nearby locations
- Order for pickup/delivery
- Exclusive online deals
- Limited-time offers
- Signup, birthday, anniversary rewards
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It’s more app-etizing than ever! Turn your Southern food cravings into delicious rewards when you earn points with every order on the Jack’s app. What’s for dinner? Find a Jack’s near you and order all your faves for pickup or delivery right in the app. Plus, get exclusive access to online-only deals and tons of limited-time offers – like double point days and BOGO deals – right at your fingertips. A few rewards that’ll have ya askin’ for seconds: • Signup reward – Grab some free Big Jack just for signing up. • Birthday reward – You say it’s your birthday? Well, that calls for a free shake. • Anniversary reward – Let Jack’s buy you a drink on your app anniversary. • Spread the Love reward – Call your friends and fam and tell ’em about the app for a free reward. The new and improved Jack’s app is all you need to put a down-home Southern meal on the table tonight. Download today and start getting fresh deals and hot rewards!
Captain D's
Order seafood favorites ahead for pickup or delivery. Earn rewards with a loyalty program and easily reorder past meals. Discover menus and find nearby restaurants.
- Order ahead for pickup
- Join loyalty rewards program
- View menus
- Find nearby locations
- Delivery to your door
- Reorder favorites
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FEATURES + Order ahead and pick up in-restaurant + Join My Captain D's Rewards to earn & redeem points + View menus & find nearby locations + Get your order delivered right to your door (at participating locations) + Easily re-order with favorites and recent orders ABOUT CAPTAIN D'S We believe good seafood can transform any meal into a moment to remember. Throughout our 50-year history, our focus has been making great seafood available to everyone, every day and creating a place that makes an ordinary day feel special. From the friendly smiles and hand-crafted cooking of our crew members to our new, beachy restaurant design, we want you to be relaxed as we transport you to the coast. We think there’s something fun about eating at Captain D’s, and we believe treating yourself and your family to a special seafood meal shouldn’t break the bank. Just as hard as we work behind the scenes to guarantee the quality of our ingredients, we are dedicated to ensuring Captain D’s is a place where you can share really great seafood, in a warm and family-friendly environment, at unbeatable value.
Screenshots
Verdict
The clearest difference is update cadence: Captain D's at every 4 weeks against Jack's's every 4 months. Captain D's also leads on review sentiment (35% vs 21%). Jack's's advantage is chart position (#202 vs unranked) and iOS requirement (14.0 vs 16.0). On price, rating, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for Jack's against 4.8 for Captain D's. Both are backed by a comparable volume of ratings — 14K and 32K respectively. Written reviews are what separate them: 21% of Jack's's written reviews are positive against 35% of Captain D's's.
Jack's ships an update every 4 months, Captain D's every 4 weeks. Both last shipped on September 27, 2026.
| Parameter | Jack's | Captain D's |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (14K ratings) | 4.8 (32K ratings) — better |
| Positive reviews | 21.1% of reviews | 34.5% of reviews — better |
| Number of ratings | 14K | 32K — better |
| Update frequency | Every 4 months | Every 4 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #202 — better | — |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 14.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 108 MB | 82 MB |
| Age rating | 4+ | 4+ |
| Developer | BIG JACK ULTIMATE HOLDINGS LP | Captain D's LLC |
Customer experience
Jack's
Captain D's
User reviews
Jack's
From 14K App Store ratingsWhat we love
- 🚀 Fast and efficient
- 👍 Friendly and helpful staff
- 🍔 Great food quality
Room to improve
- 🐛 App crashes and bugs
- 🔒 Inability to save payment info
- 🤔 Inconsistent user experience
- ⏰ Long wait times
- 🔄 Difficulty signing in and staying signed in
Captain D's
From 32K App Store ratingsWhat we love
- ⭐ Easy to use
- ⭐ Convenient for ordering ahead
- ⭐ Good food quality
Room to improve
- 🐛 Buggy app with crashes and errors
- 🔒 Security concerns with payment information
- ❌ Rewards and offers not working properly
- ❌ Unable to delete or modify items in cart
- ❌ Apple Pay and other payment methods not functioning
Bugs and requests
Jack's
Reported bugs
4 issues- App freezing and crashing
- Inability to redeem points
- Incorrect orders
- Rewards not tracking properly
Requested features
4 requests- Ability to customize orders
- More reward options
- Easier way to get refunds
- Better menu customization
Captain D's
Reported bugs
5 issues- App crashes frequently
- Unable to create account or login
- Rewards not properly applied to orders
- Payment processing issues with Apple Pay and other methods
- Inconsistent order tracking and confirmation
Requested features
5 requests- Add option to pay with cash for in-store pickup
- Improve rewards system to allow earning points without app orders
- Implement ability to delete or modify items in cart
- Enhance app stability and fix bugs
- Provide better customer support and communication
In-app purchases
Jack's
No in-app purchases
Captain D's
No in-app purchases
Questions
Is Jack's free?
Is Captain D's free?
Which has better reviews, Jack's or Captain D's?
Do Jack's or Captain D's have ads?
Which is updated more often, Jack's or Captain D's?
Other comparisons
