Jack's vs Krystal
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Jack's
Earn points on every order and redeem them for delicious rewards. Discover nearby locations, order for pickup or delivery, and access exclusive online deals and limited-time offers.
- Earn points on orders
- Redeem for rewards
- Find nearby locations
- Order for pickup/delivery
- Exclusive online deals
- Limited-time offers
- Signup, birthday, anniversary rewards
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It’s more app-etizing than ever! Turn your Southern food cravings into delicious rewards when you earn points with every order on the Jack’s app. What’s for dinner? Find a Jack’s near you and order all your faves for pickup or delivery right in the app. Plus, get exclusive access to online-only deals and tons of limited-time offers – like double point days and BOGO deals – right at your fingertips. A few rewards that’ll have ya askin’ for seconds: • Signup reward – Grab some free Big Jack just for signing up. • Birthday reward – You say it’s your birthday? Well, that calls for a free shake. • Anniversary reward – Let Jack’s buy you a drink on your app anniversary. • Spread the Love reward – Call your friends and fam and tell ’em about the app for a free reward. The new and improved Jack’s app is all you need to put a down-home Southern meal on the table tonight. Download today and start getting fresh deals and hot rewards!
Krystal
This loyalty program app allows users to earn points with every purchase, track their progress, and unlock exclusive perks like special deals and birthday gifts. It simplifies reward management and helps users discover nearby locations to redeem their earnings.
- Earn points on every purchase
- Track points and rewards instantly
- Unlock exclusive offers and birthday gifts
- Referral rewards program
- Find nearby store locations
- Receive push notifications for new offers
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Ready to score rewards with every purchase? Our loyalty program app makes it easy to earn points, unlock exclusive perks, and enjoy special deals—all in one place! How it Works: 1. Sign Up & Start Earning: Download the app, sign up, and get rewarded right away! 2. Order & Earn Points: Each purchase gets you closer to exciting rewards. 3. Unlock Perks: More points = more exclusive offers, birthday gifts, early sales, and more! 4. Track Your Progress: See your points, rewards, and special perks anytime. Features: • Fast Sign-Up: Create an account in seconds and start earning! • Instant Points Tracking: Keep an eye on your points and rewards as you go. • Exclusive Offers: Get access to special deals and rewards just for app users. • Birthday Perks: Celebrate your birthday with bonus rewards. • Referral Rewards: Share the love! Get points when friends sign up. • Store Finder: Find nearby locations and redeem rewards on the go. • Push Notifications: Be the first to know about new rewards and offers. Why You'll Love It: • Earn on Every Purchase: More orders, more points, more rewards. Simple! • Exclusive Deals & Rewards: Access discounts, gifts, and perks you can't get anywhere else. • Easy & Convenient: Track everything in one app and enjoy the perks you deserve. Join the Fun! Download the app and start earning rewards with every order. Whether it’s discounts, birthday surprises, or exclusive offers, there’s always something exciting waiting for you. Let’s get started—download now and unlock the perks!
Screenshots
Verdict
Jack's and Krystal both sit at 4.7 stars, but that hides the real split: 35% of Krystal's written reviews are positive against 21% of Jack's's. Jack's's advantage is chart position (#197 vs unranked). On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for Jack's against 4.7 for Krystal. Both are backed by a comparable volume of ratings — 14K and 13K respectively. Written reviews are what separate them: 21% of Jack's's written reviews are positive against 35% of Krystal's.
Jack's ships an update every 4 months, Krystal every 2 months. Both last shipped on September 24, 2026.
| Parameter | Jack's | Krystal |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (14K ratings) — better | 4.7 (13K ratings) |
| Positive reviews | 21.1% of reviews | 34.9% of reviews — better |
| Number of ratings | 14K — better | 13K |
| Update frequency | Every 4 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #197 — better | — |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 14.0 | 14.0 |
| Further details — not scored | ||
| Size | 108 MB | 107 MB |
| Age rating | 4+ | 4+ |
| Developer | BIG JACK ULTIMATE HOLDINGS LP | The Krystal Company |
Customer experience
Jack's
Krystal
User reviews
Jack's
From 14K App Store ratingsWhat we love
- 🚀 Fast and efficient
- 👍 Friendly and helpful staff
- 🍔 Great food quality
Room to improve
- 🐛 App crashes and bugs
- 🔒 Inability to save payment info
- 🤔 Inconsistent user experience
- ⏰ Long wait times
- 🔄 Difficulty signing in and staying signed in
Krystal
From 13K App Store ratingsWhat we love
- 👍 Easy to use app
- 🚀 Fast and efficient ordering
- 💡 Convenient mobile ordering
- 🤩 Nostalgic restaurant experience
Room to improve
- 🐛 Buggy and glitchy app
- ⏱️ Slow and unresponsive
- 🤦♀️ Poor customer service
- 💰 Unnecessary fees
- 🔍 Difficult to navigate
Bugs and requests
Jack's
Reported bugs
4 issues- App freezing and crashing
- Inability to redeem points
- Incorrect orders
- Rewards not tracking properly
Requested features
4 requests- Ability to customize orders
- More reward options
- Easier way to get refunds
- Better menu customization
Krystal
Reported bugs
5 issues- Unable to create account
- Incorrect order fulfillment
- Inaccurate order total calculations
- Inability to edit or remove items from cart
- App crashes or freezes frequently
Requested features
5 requests- Add ability to cancel orders
- Implement refund/return process
- Improve order customization options
- Integrate with mobile payment methods
- Provide better communication channels
In-app purchases
Jack's
No in-app purchases
Krystal
No in-app purchases
