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Krystal

Krystal

Order, Earn, Unlock Perks!

13K ratings
186 reviews
🍔 Food & Drink
Free

Details

  • Released
  • Updated
  • September 3, 2021
  • April 1, 2026

Features

Developer

The Krystal Company
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Krystal screenshot #1 for iPhone
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❓5 answered
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About

This loyalty program app allows users to earn points with every purchase, track their progress, and unlock exclusive perks like special deals and birthday gifts. It simplifies reward management and helps users discover nearby locations to redeem their earnings.

✓Earn points on every purchase
✓Track points and rewards instantly
✓Unlock exclusive offers and birthday gifts
✓Referral rewards program
✓Find nearby store locations
✓Receive push notifications for new offers
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What users say

Summarized from real user reviews of Krystal. Based on 13K reviews and a 4.7/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Food & Drink app.

Positive things

  • 👍Easy to use app
  • 🚀Fast and efficient ordering
  • 💡Convenient mobile ordering
  • 🤩Nostalgic restaurant experience

Negative things

  • 🐛Buggy and glitchy app
  • ⏱️Slow and unresponsive
  • 🤦‍♀️Poor customer service
  • 💰Unnecessary fees
  • 🔍Difficult to navigate
See all reviews

What's New in Krystal

2.2

April 1, 2026

Minor bug fixes and enhancements.

User reviews

Most RecentHighest RatedLowest Rated

Doesn’t accept Apple Pay

App doesn’t accept Apple Pay
Myles713Myles713

Cashier…….Amanda

First time at this store and it went great!!!!! Amanda was the sweetest and most professional lady I’ve seen in a long time
JennE**JennE**

Time and Money

I took advantage of a promo and ordered breakfast online. The Krystal restaurant was CLOSED for breakfast. They had not yet opened at 9:30am. I dedicated way too much of my day to this. Pursuing reimbursement will require even more of my valuable time. What happened to this former icon of superb American fast food?
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MHMSrMHMSr

ALABAMA LOVES KRYSTAL

Can we the Capitol Montgomery have a KRYSTAL Arena? WE LOVE KRYSTAL DOWN HERE IN MONTGOMERY
#toptop#toptop

Very good

Good
Nancyhd05Nancyhd05
See 181 more reviews

User experience

🐞

Reported Bugs

5 issues

Unable to create account

Bug

Incorrect order fulfillment

Bug

Inaccurate order total calculations

Bug

Inability to edit or remove items from cart

Bug

App crashes or freezes frequently

Bug
✨

Requested Features

5 requests

Add ability to cancel orders

Feature

Implement refund/return process

Feature

Improve order customization options

Feature

Integrate with mobile payment methods

Feature

Provide better communication channels

Feature

FAQ

What does this app do?

This app is a loyalty program designed to reward users for their purchases. It allows you to earn points with every order, track your progress towards exciting rewards, and unlock exclusive perks such as special discounts, birthday gifts, and early access to sales.

How do I earn rewards?

You earn rewards by signing up for the app and making purchases. Each purchase contributes to your points balance, bringing you closer to unlocking various perks and special offers available only to app users.

Is this app free to use?

Yes, the app is free to download and use. There are no upfront costs or subscription fees associated with joining the loyalty program and earning rewards.

Where can I use my rewards?

You can redeem your earned rewards at participating store locations. The app includes a store finder feature to help you locate nearby places where you can enjoy your discounts and perks.

What kind of perks can I expect?

Users can expect a variety of perks, including exclusive deals and discounts, special birthday rewards, early access to sales, and bonus points through referrals. The app also uses push notifications to keep you informed about new offers.