Rewards System turned into a Scam
App use to be straight forward. Order, go pick it up, get points. Order from the store, enter receipt, get points.
NOW, if you try to enter a receipt it takes you out of the app to a webpage where you have to enter all of your contact info and after entering all that it says they will review and award points if you’re eligible. Well guess what they already captured your email, phone, name, etc.
But what’s the point of an app if it’s just going to take me to a webpage. Follow other stores lead, and make a simple to use reward system that actually rewards your loyal customers. Absolutely ridiculous the greed of these companies.
NOW, if you try to enter a receipt it takes you out of the app to a webpage where you have to enter all of your contact info and after entering all that it says they will review and award points if you’re eligible. Well guess what they already captured your email, phone, name, etc.
But what’s the point of an app if it’s just going to take me to a webpage. Follow other stores lead, and make a simple to use reward system that actually rewards your loyal customers. Absolutely ridiculous the greed of these companies.
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Ttlm327
Good Luck Ordering…
I’ve tried the Hardee’s app multiple times. I find it challenging to navigate, frustrating to select items, the deals don’t match their paper flyers, rewards codes that don’t work, and I can’t even finish the order I resigned myself to to accepting. My phone confirmed payment 3 times and the store never got my order. Compared to the Wendy’s and McDonald’s apps, this is garbage.
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DWDave D from WV
Useless
I tap on the “login with Apple” button it doesn’t work. None of the options to log in work. They don’t do anything. They don’t respond to my selection.
CChristopherbp
No support?
My order never came, and it says to call the store with any issues. The store says I have to cancel it in the app. There is no way to get support.
W_WaterWind _
Scan for points was turned off!
What’s the problem that you don’t allow the receipts to be scanned for STARZ points anymore? One has to fill everything out manually like it’s 1990. What’s the problem?
Iiamtruckertwotimes
