Terrible app
The food is good but good luck ordering it on here. Especially if you use Apple Pay.
Best biscuits ever
Delicious!
Ripoff App
Used a coupon on the app that included a FREE coffee. I was charged for the coffee and the manager said since it was an app order, there was nothing he could do about refunding my money. Fix your app so it works correctly!
Faulty app
The damn app keeps telling me that I’m using offensive words I put in a zip code and it’s offended
Breakfast menu not available
Edit: It was nice to hear back from the developer, and hopefully they are able to make it possible to view the menu at all times, even if the items aren’t available to order outside of breakfast or lunch.
Can’t see menu when they’re closed.
I wanted to see the menu. But I looked when they were closed.
No such luck. Nothing. Wants me to start an order. I wasn’t waiting to order I wanted to see what I could order.
Waste of time. I’m in NC, so i’ll just go to Bojangles. Their biscuits are better anyway.
No such luck. Nothing. Wants me to start an order. I wasn’t waiting to order I wanted to see what I could order.
Waste of time. I’m in NC, so i’ll just go to Bojangles. Their biscuits are better anyway.
App will not scan receipts for stars points
The app writer responded to me was something that wasn’t even in my question. The problem is your app will not scan the barcode anymore. Everything has to be entered manually. Why is that please????
Horrible on site manager
We are local and come here most Saturday mornings. It’s always been great. Cashier Justin is always here and very nice and energetic and always helps us in a timely matter. Unfortunately this morning there was another manager on site, was not her store and she let customers know several times out loud that it was t her store. Someone asked for the code to the restroom and she loudly explains not her store and she doesn’t gave the code, customer said so no one can use the restroom and she said not my problem, not my store. We got here at 9:02 and got our food at 9:43. She was helping the other 2 people at the drive thru and literally got 16 people out at drive thru to 2 inside. Justin quietly and politely asked if he could get some food made to get his inside customers out that they were getting impatient and the manager said, too bad they don’t have a choice. I am in management and I would have fired her in the spot. Horrible attitude and customer service. Justin was hard working for his people on the inside, he should have been shift leader and not this horrible management. I would be glad to give her name but not surprised, she had no name tag on.
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Momticello order online app
The app would not let me order. It said this hatdees was closed or was not taking digital orders at this time
Worst food ordering app
I can never login. They have so much security on a food ordering app that it’s barely usable. It’s totally incompatible with VPNs and it won’t work slower cellular data. Worst food ordering app I have ever used by far. This app sucks!
Rewards System turned into a Scam
App use to be straight forward. Order, go pick it up, get points. Order from the store, enter receipt, get points.
NOW, if you try to enter a receipt it takes you out of the app to a webpage where you have to enter all of your contact info and after entering all that it says they will review and award points if you’re eligible. Well guess what they already captured your email, phone, name, etc.
But what’s the point of an app if it’s just going to take me to a webpage. Follow other stores lead, and make a simple to use reward system that actually rewards your loyal customers. Absolutely ridiculous the greed of these companies.
NOW, if you try to enter a receipt it takes you out of the app to a webpage where you have to enter all of your contact info and after entering all that it says they will review and award points if you’re eligible. Well guess what they already captured your email, phone, name, etc.
But what’s the point of an app if it’s just going to take me to a webpage. Follow other stores lead, and make a simple to use reward system that actually rewards your loyal customers. Absolutely ridiculous the greed of these companies.
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Good Luck Ordering…
I’ve tried the Hardee’s app multiple times. I find it challenging to navigate, frustrating to select items, the deals don’t match their paper flyers, rewards codes that don’t work, and I can’t even finish the order I resigned myself to to accepting. My phone confirmed payment 3 times and the store never got my order. Compared to the Wendy’s and McDonald’s apps, this is garbage.
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Useless
I tap on the “login with Apple” button it doesn’t work. None of the options to log in work. They don’t do anything. They don’t respond to my selection.
No support?
My order never came, and it says to call the store with any issues. The store says I have to cancel it in the app. There is no way to get support.
Scan for points was turned off!
What’s the problem that you don’t allow the receipts to be scanned for STARZ points anymore? One has to fill everything out manually like it’s 1990. What’s the problem?
Good today
Pretty good today
Used to be good but now, not so much
What happened to the scan the barcode function? Now you have to enter everything on the receipt by hand. No time for that! Bring back the scan function!
Mobile app
Will not load
Why change the reward system?
Now all of sudden you have to basically sell your 1st born to collect points. What was wrong with scanning my receipts? This was an unnecessary change that makes me not want to shop with you all anymore.
From bad to worse
I have not ever known an app to go from bad to worse like this Hardee’s app. I just made a purchase through the drive through (forget the fact that we ordered a THREE piece dark meal and got a TWO piece white instead)… we get home and I open the app to record my purchase. In the past, all I had to do was login to the app and enter the barcode on the receipt. Not this time… even though I am logged in to MY acct, I had to re-enter ALL my personal profile info, store receipt number, store name (Hardee’s or Carl’s Jr), store location (by entering my address again, that I already entered), purchase date, AND purchase price… then I received notification that I would be alerted via EMAIL if my points were added… PLEASE… make this make sense. At this point, you can keep the points and I’ll just go to Bojangles next time, like I initially intended to. I’m sure I’ll get what I actually ordered, and no points program to have to worry about… Just good chicken.
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