No support?
My order never came, and it says to call the store with any issues. The store says I have to cancel it in the app. There is no way to get support.
Scan for points was turned off!
What’s the problem that you don’t allow the receipts to be scanned for STARZ points anymore? One has to fill everything out manually like it’s 1990. What’s the problem?
Good today
Pretty good today
Used to be good but now, not so much
What happened to the scan the barcode function? Now you have to enter everything on the receipt by hand. No time for that! Bring back the scan function!
Mobile app
Will not load
Why change the reward system?
Now all of sudden you have to basically sell your 1st born to collect points. What was wrong with scanning my receipts? This was an unnecessary change that makes me not want to shop with you all anymore.
From bad to worse
I have not ever known an app to go from bad to worse like this Hardee’s app. I just made a purchase through the drive through (forget the fact that we ordered a THREE piece dark meal and got a TWO piece white instead)… we get home and I open the app to record my purchase. In the past, all I had to do was login to the app and enter the barcode on the receipt. Not this time… even though I am logged in to MY acct, I had to re-enter ALL my personal profile info, store receipt number, store name (Hardee’s or Carl’s Jr), store location (by entering my address again, that I already entered), purchase date, AND purchase price… then I received notification that I would be alerted via EMAIL if my points were added… PLEASE… make this make sense. At this point, you can keep the points and I’ll just go to Bojangles next time, like I initially intended to. I’m sure I’ll get what I actually ordered, and no points program to have to worry about… Just good chicken.
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Horrible user interface
Hard to navigate, not easy to order mobile pickup. Should be as easy as McDonald’s app or easier.
Can’t even order a sandwich
You can’t even figure out how to buy a sandwich only. Crazy.
Best Hardee’s Ever!
Always fresh, fast and friendly!
App used to be good, but now awful
App makes adding stars much harder. Feedback also is so cumbersome that it deters use. Perhaps intentionally.
D
Unable to change the amount of syrup or cream in the iced coffee. More edit opinions need to be available under the edit section besides just the size.
Terrible app
Once again, the app drops an offer off before the expiration date!!!
Planned on getting the bubba offer today, 10-1-26… WHICH IS THE EXPIRATION DEADLINE… BUT YOU DELETED IT!!
IT SHOULD BE AVAILABLE ON THE EXPIRE DAY!!!!
NOT GONE ALREADY!!!
Do you app developers not understand English???
Planned on getting the bubba offer today, 10-1-26… WHICH IS THE EXPIRATION DEADLINE… BUT YOU DELETED IT!!
IT SHOULD BE AVAILABLE ON THE EXPIRE DAY!!!!
NOT GONE ALREADY!!!
Do you app developers not understand English???
Receipt scan
Absolutely crooked where you can no longer scan your receipt. You guys are crooks!
New update
The new update is terrible . You can no longer scan your receipts for stars. Now it takes you to a stupid website where you have to enter in information. Fix it or I’m going back to McDonald’s
Scanner
What happened to just scanned my receipts? The app was so easy and now the update requires a new site and entering this info manually? No thanks. I’ll uninstall and just look for coupons. You don’t need to be selling my phone or email anyway.
Not all menu on app
Tacos aren’t on app, I ordered different food, then saw on menu you still do have tacos
Great Food!
This is the best Hardee’s around. Food it always great!
Great food
Order was ready on time and delicious
Total rip off
Cold food and jipped
