App Is Total Garbage
App is TOTAL GARBAGE!! It NEVER applies the rewards that you want to use when ordering, never allowing you to complete the order when trying to checkout. After several attempts, I gave up and took my business elsewhere.
Works….sort of
I appreciate being able to order ahead. I adore the staff at my local Arby’s. I just wish the deals worked. NONE of the deals will load and I get a message to contact customer service. Unfortunately, they only have cut-and-paste customer service. It took a week to get a response and all they did was ask for the information I already sent. So, no help there. I found a toll free number but only get voicemail. So, no help there. Basically, you can order ahead but that’s it.
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Garbage app
App is absolutely trash. It kicked me out and every time I try and log in it says my phone number is invalid. Click changed phone number verify by email then re add the phone number get a code and then it throws an error code. It’s done this for months now to no avail. Sucks because they are loosing business over it
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No option to add missing points
First, please add turkey gyros back to the actual menu. I cannot order online because I have to ask for the substitution. Then, when I follow your exact instructions, “go to rewards, select history, AND TAP MISSING POINTS”-there is NO TAP MISSING POINTS. Please correct this because we love your turkey gyros and would like to order ahead.
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Options?
Sure would be nice to give options to modify the order like one can do at the drive thru or counter.
