Not working
Won’t work at the restaurant they scan it and it isn’t working I can’t get My points please fix it. It’s not like Steak ‘n Shake is getting any cheaper so make the app work for our points!
J9jameswoods 90909
Can’t fix my number
The app read my number wrong but won’t let me change it and neither will the website so I can’t even order food through my account
Mmeramg
Loyalty points
It was almost 10 PM. It took the order it subtracted my loyalty points. I went through the drive-through and the guy said that they didn’t receive the order and that they were closed, but yeah, it still took my points.
MMissyj50
Your receipt scanner doesn’t work
After I updated the app, your receipt scanner didn’t work, and I have been losing the opportunity of Gaining points.
It’s unfortunate and I am discouraged from purchasing. Most likely going to delete this app.
It’s unfortunate and I am discouraged from purchasing. Most likely going to delete this app.
JJacob85@
Updating information every log in
The past few times I have tried to log in there is something that requires and update, either phone number or email, unfortunately it feels like this is an AI blunder, I definitely don’t feel safe to add my card # back onto my account, unfortunate but definitely not worth the rewards
Hhajdkgknd
