Useless
WTF, Penn Station? The new layout is utter garbage! Where is the rest of the menu? Your called Penn Station East Coast Subs. But we can’t order subs through the app anymore???
Charging for cheese?
Just went to place my order for my normal subs and found they were charging $1.99 more for any type of cheese!!! I chose the Lite option and the extra charge went away.
App/Online Ordering
Update 7/24:26) App still doesn’t allow a reorder. I moved on. Update 5/13/26) The app no longer processes a reorder at the Maineville, OH location. The app doesn’t recognize ReceiptID #. A month ago, the app processed an order, including payment, but failed to place order with the store. It took over a week to get a refund. This app is now the worst one on my iPhone!
Update 7/27/25) Still no bread choices in app or website. Haven’t ordered a sub in two months.
Glad to you came out with an app! Thanks. However, App/Online Ordering does not allow you to choose the type of bread you want! The stores have the variety of breads, but you can’t choose on App/Online Ordering. Big problem.
Update 7/27/25) Still no bread choices in app or website. Haven’t ordered a sub in two months.
Glad to you came out with an app! Thanks. However, App/Online Ordering does not allow you to choose the type of bread you want! The stores have the variety of breads, but you can’t choose on App/Online Ordering. Big problem.
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Rewards
Wouldn’t allow me to get my free reward in the a app
Terrible app
Great food. Horrible app! Just go inside or call it in. I can never apply rewards without errors so what’s the point of the rewards?







