Trash
Fix your app. I can’t even log in. It doesn’t send me a confirmation code when I reset my password. I’ve had so many issues trying to order using this app. I’m deleting this app after pissing around with it for over 4 years. TRASH. 0/10
Wow! Impressive Phone Order System!!!
That was quite simply the most amazing and fastest ordering experience by phone EVER! North Limestone location in Springfield Ohio. Very accurate! Very impressive in speed, too!! As always, pizza and subs are amazing! I did have an app issue Donatos might need to fix (as it is what forced me to call in my order.) Still very happy customer! Thanks again 🤗
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Does not work
After inputting my address 3 times, my pizza twice, switching to delivery 3 times, trying to add the deal that didn’t work, and finally inputting my card twice, hitting the order button did nothing. Never loaded, never ordered. Called the store and couldn’t get past the AI chat bot. Don’t bother with Donatos, order somewhere else like I did.
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Great pizza-mobile app sucks
I just spent the last 30 minutes trying to order four pizzas through the app. Nothing difficult, two cheese pizzas gluten-free light sauce light bake. Two pizzas one sausage one ham, gluten-free light sauce, light bake. The online app would never let me actually place an order even though I went and made all the selections and hit the split button to put it in the cart and nothing would happen. I backed out made sure I signed in and signed back in. Did that several times still never let me place the order. The next step I did was to call the business and the AI kept entering the selections wrong. Once I got the selections all placed the AI changing my card number my expiration date, my security code several times. It then offered to connect me to the store but nothing would happen. All I could hear was dead air, and then other noises like it was an actual live store situation. No real person to be found. If it wasn’t for the gluten-free pizzas and the way that they can bake them light. I’m not sure I would go back to this place or Donatos in general that is. You really need to fix your app and your AI in store.
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App is buggy
This app is extremely buggy. It’s just a poor app full stop. It seems like they did a redesign and used someone unqualified. The app used to work well a couple years ago, so it makes me wonder what’s going on. I hardly order anymore, because it’s such a pain. The worst issue is that the payment feature won’t work.
Then the developer comments wanting reviewers to help them fix it! It’s not our job to troubleshoot your app. Hire someone who knows what they’re doing and fix this junky app.
Then the developer comments wanting reviewers to help them fix it! It’s not our job to troubleshoot your app. Hire someone who knows what they’re doing and fix this junky app.
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