I love Donatos, but this app sucks
They will make you sign in every time and if you somehow forget your password, they will send you an email which they never sent. I don’t understand why I have to login into an app just wouldn’t order a pizza. It should save everything but it doesn’t and it will again and again
Good pizza and rewards but the app sucks
App frequently does not work. From not accepting cards and not allowing a change of location. I had to create a new account just to get the app to change where it was delivering from. It’s just not very easy to use, frustrating, and buggy. The app sucks. The saving grace is a good rewards program and the pizza is good. But I often found myself cussing when I’m using it. And I’m decently tech savvy.
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App is Completely Worthless
On this app, I can’t complete my order without a phone number. When I try to add and save a phone number to my profile, the phone number field remains blank on the checkout page. I go back to my profile page, the phone number I entered is not there.
I can’t add my phone number at the checkout page (field is grayed out) either so I can’t complete the order. So I end up going to Pizza Hut or Domino’s.
I can’t add my phone number at the checkout page (field is grayed out) either so I can’t complete the order. So I end up going to Pizza Hut or Domino’s.
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Flat out didn’t work
Can’t log on with existing account information. Created New account but hitting the place order button does nothing, no error messages, no confirmation messages. Just no change in the screen. Over all app is unresponsive and the flow does not make sense. App does not save my phone number and I cannot make an order without one.
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Trash
Fix your app. I can’t even log in. It doesn’t send me a confirmation code when I reset my password. I’ve had so many issues trying to order using this app. I’m deleting this app after pissing around with it for over 4 years. TRASH. 0/10
