Deals
I can never apply my deals through the app. Everytime I try to apply one it says “done” then it doesn’t apply so I have to go in and order and take the extra time. Very annoying.
Hate the app, love the food & people
Absolutely love Bibibop, but this app is a sorry excuse for mobile ordering. Cart checkout is constantly a hassle, and the most annoying thing is that it constantly tells me my card was not approved even though it was just used on a previous order. I’ve tried different cards and they always work the first time, never the second time. Awful experience.
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Can’t sign in
Since the update I haven’t been able to sign in. The only option is through email but I signed up using my phone number. It just keeps prompting me to create a new account. I can only use my points in person when they type my phone number in at the register. Please fix this. The app was great before. Do better.
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Restaurant is great. App is not.
I’ve tried several times to preorder using the app, and fail every time. What? It’s always something different. This time, it somehow reinstalled an old CC number I no longer have, and won’t let me add a new one. Which means that I’m short on time and will have to go somewhere else because preordering is not going to work.
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Terrible
The new format is bad. Points expire and don’t accumulate accurately.
