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Charleys Rewards

Charleys Rewards

Pickup. Delivery. Rewards.

67K ratings
290 reviews
#174 in free Food & Drink
🌟 Lifestyle
🍔 Food & Drink
Free

Details

Released
July 19, 2020
Updated
September 23, 2026

Features

Developer

Charleys Philly Steaks
✨Promote your app ✨
Charleys Rewards screenshot #1 for iPhone
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Charleys Rewards screenshot #5 for iPhone
📉no. 174
Charts↘︎
📌Ready
Reviews summary↘︎
⭐290
Reviews↘︎
📝33+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 4 months
Updates frequency↘︎
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About

Easily order your favorite Charleys meals for pickup or delivery. Customize your orders, save frequent choices, and stay updated on new menu items and exclusive promotions. Earn rewards for your purchases and get a signup bonus.

✓Order ahead for pickup
✓Delivery options available
✓Customize orders
✓Save favorite orders
✓Exclusive promotions
✓Earn rewards
✓Signup bonus
Show original description

What users say about Charleys Rewards

Reviews of Charleys Rewards are mostly negative: the Food & Drink app is rated 4.8/5 from 67K App Store ratings. What users like most: delicious food, friendly and helpful staff. Top complaints: buggy app with login and ordering issues, inconsistent application of promotions and discounts. Summarized from real user reviews.

Positive things

  • 🍔Delicious food
  • 👍Friendly and helpful staff
  • 🚀Fast service
  • 💳Rewards program

Negative things

  • 🐛Buggy app with login and ordering issues
  • 💸Inconsistent application of promotions and discounts
  • ⏱️Long wait times and order mix-ups
  • 🤖Poor customer support
See all reviews

What's New in Charleys Rewards

2.1

September 23, 2026

The new Bite Club Rewards has arrived! A fresh look. More rewards. A customized experience, just for you! • Rewards Store: Trade points for your favorite menu items (FREE FOOD!) with our Rewards Store and enjoy 5 tiers of Rewards. • Rewards start sooner: Redeem points for Rewards beginning at just 25 points. • More ways to earn points: Forget your phone? Scan your receipt or enter the barcode to manually earn points for your in-restaurant purchase. • Refreshed app experience designed to make earning, tracking, and redeeming Rewards easier than ever. • Bug fixes and enhancements to improve overall performance and experience. Earn points. Unlock rewards. Get more of the Charleys you crave.

More

Charts

Top Free

📉 174-5

Food & Drink

This app dropped -5 positions in Food & Drink chart.

Last updated on November 1, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Food review

My food was amazing!
JJackal0736

Great service

I love the Cadillac store in brandywine always cleaned and quick service
BBossrevolutionfan

Horrible

App load inconsistent, very slow most of the time & stuck a lot.
WWeirdoTinTin

Great food

Great service
DDraperridge

App not functional

Even when I have full bars, the app refuses to load the menu to let me order. In general it is very slow.

Edit: one hour in and it is STILL not working. I will never use this god forsaken app ever again.
AAndrewS177
See 285 more reviews

Developer apps

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(17K)

Free
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User experience

🐞

Reported Bugs

3 issues

App crashes and freezes during login and ordering

Bug

Inability to save payment information or apply discounts

Bug

Incorrect or missing menu items in delivered orders

Bug
✨

Requested Features

4 requests

Improved app stability and user experience

Feature

Better integration of rewards and promotions

Feature

More reliable order fulfillment

Feature

Enhanced customer support channels

Feature

FAQ

What can I do with the Charleys Rewards app?

The app allows you to order your favorite Charleys meals ahead for pickup or delivery. You can customize your orders, save your go-to selections for quick re-ordering, and stay informed about new menu items and exclusive promotions. It also enables you to earn rewards for your purchases.

How do I earn rewards?

You can earn rewards by making purchases through the app. The app also offers a reward just for signing up, valid on regular-priced menu items of $15 or more. Specific terms and conditions apply to these rewards.

Is there a cost to use the Charleys Rewards app?

The Charleys Rewards app is free to download and use. There are no upfront costs associated with joining the rewards program or placing orders through the app. Any costs incurred are for the food items you purchase.

Can I get my order delivered?

Yes, the app offers delivery services for your Charleys orders. Delivery is facilitated through third-party services, bringing your food right to your door.

How do I get help if I have a problem with the app?

If you encounter any issues or have questions, you can access the 'Need Help' section within the app. Alternatively, you can contact their support team directly by emailing rewards@charleys.com for assistance.