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Charleys Rewards

Charleys Rewards

Pickup. Delivery. Rewards.

65K ratings
252 reviews
#170 in free Food & Drink
🌟 Lifestyle
🍔 Food & Drink
Free

Details

  • Released
  • Updated
  • July 19, 2020
  • May 18, 2026

Developer

Charleys Philly Steaks
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📉no. 170
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Reviews summary↘︎
⭐252
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📝29+ tags
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🔄6+ apps
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❓5 answered
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📦~ in 6 months
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About

Easily order your favorite Charleys meals for pickup or delivery. Customize your orders, save frequent choices, and stay updated on new menu items and exclusive promotions. Earn rewards for your purchases and get a signup bonus.

✓Order ahead for pickup
✓Delivery options available
✓Customize orders
✓Save favorite orders
✓Exclusive promotions
✓Earn rewards
✓Signup bonus
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What users say

Summarized from real user reviews of Charleys Rewards. Based on 65K reviews and a 4.8/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Food & Drink app.

Positive things

  • 🍔Delicious food
  • 👍Friendly and helpful staff
  • 🚀Fast service
  • 💳Rewards program

Negative things

  • 🐛Buggy app with login and ordering issues
  • 💸Inconsistent application of promotions and discounts
  • ⏱️Long wait times and order mix-ups
  • 🤖Poor customer support
See all reviews

What's New in Charleys Rewards

2.0

May 18, 2026

Thanks for downloading the Charleys app! This update may not look too different, but we’ve got BIG changes coming soon! For this version, we’ve focused on foundational performance improvements and minor bug fixes.

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Charts

Top Free

📉 170-2

Food & Drink

This app dropped -2 positions in Food & Drink chart.

Last updated on August 8, 2026.

User reviews

Most RecentHighest RatedLowest Rated

PLEASE UPDATE PAYMENT INFO

I hate that I have to enter my credit card every time. Please fix this!!
RayFisk1RayFisk1

Apple pay not working

Good app buy Apple pay not working. Cumbersome to manually input credit card info.
TomahiroTomahiro

Never eat here

This place messed up my order and cussed me out. Never eat here if you have an allergy. Thanks!
1137313711373137

Can’t order or save credit card

Let me first say that I have a background working for software companies. This app is absolute trash right now. I can’t save a credit card after entering it every time I order in this thing, and when I applied a reward go through, it said I needed to remove it before I could proceed. There was no clear way to remove it. There’s no button nor could I swipe to get rid of the reward. God, what an awful experience.
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StarRunner22StarRunner22

Apple Pay on app

Please add Apple Pay on the app. Keying a card every time gets old
IIXEROIIIIXEROII
See 247 more reviews

Developer apps

BIBIBOP Rewards
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Earn Rewards For Well B*ing

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(17K)

Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

App crashes and freezes during login and ordering

Bug

Inability to save payment information or apply discounts

Bug

Incorrect or missing menu items in delivered orders

Bug
✨

Requested Features

4 requests

Improved app stability and user experience

Feature

Better integration of rewards and promotions

Feature

More reliable order fulfillment

Feature

Enhanced customer support channels

Feature

FAQ

What can I do with the Charleys Rewards app?

The app allows you to order your favorite Charleys meals ahead for pickup or delivery. You can customize your orders, save your go-to selections for quick re-ordering, and stay informed about new menu items and exclusive promotions. It also enables you to earn rewards for your purchases.

How do I earn rewards?

You can earn rewards by making purchases through the app. The app also offers a reward just for signing up, valid on regular-priced menu items of $15 or more. Specific terms and conditions apply to these rewards.

Is there a cost to use the Charleys Rewards app?

The Charleys Rewards app is free to download and use. There are no upfront costs associated with joining the rewards program or placing orders through the app. Any costs incurred are for the food items you purchase.

Can I get my order delivered?

Yes, the app offers delivery services for your Charleys orders. Delivery is facilitated through third-party services, bringing your food right to your door.

How do I get help if I have a problem with the app?

If you encounter any issues or have questions, you can access the 'Need Help' section within the app. Alternatively, you can contact their support team directly by emailing rewards@charleys.com for assistance.