It’s not working right
Ever since my Charley’s app has been updated, I’ve had nothing but problems. I tried to set up a pick up order on it and it wouldn’t even add my choices to the “bag”. Then when I’ve tried to do a delivery order, the part that usually pops up so you can put in your address doesn’t come up and then when you hit make the order, it tells you to add a full address for the delivery. Now how can I put my address in when there’s nothing opens up so I can do it. It makes no sense. I’ve deleted the app and reinstalled the app 5 times now and it’s still doing the same thing, NOT WORKING!!! I do like Charley’s but how am I supposed to enjoy it if I can’t get it delivered or set up an order to be picked up? Someone needs to fix this, SOON!!!
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Earn or Spend but not both
Could not spend points and also earn points on my order. Ordered sub, fries, drink and used points to pay for fries. When scanning to earn points on the order it took away the free fries. Maybe you can’t earn and spend on purpose or maybe a bug. Store 00430 gets 5 stars because they discounted the fries when the app failed.
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Mac&chesse bites
I love the new items
Best Charley’s There is
Outside of the consistent sandwiches they make, the galleria location which I’ve been coming to for the last five years have never let me down. Always have a smile and are some of the nicest people in the food court. My favorite location and pretty much visit everyday. Love the ladies who take the orders, shoutout to the cooks for consistent food and quality!
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Unusable
I love the restaurant, but your app is literally unusable right now. It gets stuck on load screens indefinitely. I had to log into the website to order food.
