Charleys Rewards User Reviews

Customer Experience

Positive experience46.2% of reviews
Neutral5.3% of reviews
Negative experience48.5% of reviews

~ Based on 266 written reviews from the US App Store.

What users say

Is Charleys Rewards Safe?

Charleys Rewards appears safe based on user ratings. AppsHunter Safety Score for Charleys Rewards is 96/100.

This assessment is based on 65,842 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.9% of ratings point to a safe experience
1.9% of ratings suggest some concerns
2.2% of ratings point to a risky experience

~ Based on 65,842 App Store ratings for Charleys Rewards.

Is Charleys Rewards Legit?

Charleys Rewards appears to be a legitimate app. AppsHunter Legitimacy Score for Charleys Rewards is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

La mejor

El mejor personal y am able que hays

Charley’s rewards

Today was our first visit to Charley’s. We had a delicious meal and will be back

2 stars for the app

Love Charley’s cheesesteaks, but only 2 stars for the app. It didn’t send the customizations over. We don’t like onions/mushrooms/etc. I made the changes and hit save. Got my food (30min from my home), and made the mistake of not checking before we left. We were in a hurry. Got home & both are covered in onions, mushrooms, etc. I even was supposed t remove the lettuce, tomatoes & mayo, but it was all over. Will never use the app again. Getting the sandwich right is worth waiting over the inconvenience of a waste of food when I get home. My dogs are eating good tonight
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The worst app available

Instead of making things easy and efficient, the developers decided to go the other way on this one. There is no way to save payment for repeat use and definitely not a convenient method such as Apple Pay. Orders constantly throw error messages. It is a shame because I like the food.

Apply Pay

I love using the app so i can go on my lunch and grab my meal but i would also love if you guys would add the apple pay feature, i dont keep my purse on my at work and you dont save the information which is good but i dont like having to grab my card each time for an order.

Slow app

App spends too much time loading every page

Refund app not working

I was charged 3 times and never received my order

Cheese

The cashier said that you guys got rid of the American cheese. That is the best cheese for cheese steak. Please bring it back

Update your payments

The developer should be ashamed that the app doesn’t store orders, credit cards or let you use Apple Pay. Do better and make your customers lives easier.

0 stars deserves

I can’t place order just keep getting error “ rewards not available after I paid while suggested me to add it to thr cars and order keep getting error that amount not matched as the app doesn’t save the credit card so after I added the credit card again still getting same rewards unavailable and no way to remove the rewards from the cats as it’s indivisible
It’s my second time to order from this restaurant and wasted 15-20 mins worst app experience
And why not for for Apple Pay???
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Rewards - Do Not Work

Very disappointed with this app. I’ve tried numerous times to apply my rewards through mobile ordering and it does not work. I’ve deleted the app and installed it again and still to no avail. You need to work on getting this app to work properly. I love the food, but if the app doesn’t work, it deters me from buying.
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Didn’t get my reward

Never got my $5 coupon waste of 30 minutes wasted more time than the money I would have saved. That I never saved just order online.

Slow, glitchy, fails to place orders

This might be one of the worst fast food apps I’ve ever used. I scheduled an order a day in advance and I get an email saying they failed to place it when I actually get there. Terrible experience. It’s super slow and buggy too, it won’t save any modifications sometimes, or just straight up fail to add to cart. Awful, awful app.
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App sucks

Terrible

PLEASE UPDATE PAYMENT INFO

I hate that I have to enter my credit card every time. Please fix this!!

Apple pay not working

Good app buy Apple pay not working. Cumbersome to manually input credit card info.

Never eat here

This place messed up my order and cussed me out. Never eat here if you have an allergy. Thanks!

Can’t order or save credit card

Let me first say that I have a background working for software companies. This app is absolute trash right now. I can’t save a credit card after entering it every time I order in this thing, and when I applied a reward go through, it said I needed to remove it before I could proceed. There was no clear way to remove it. There’s no button nor could I swipe to get rid of the reward. God, what an awful experience.
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Apple Pay on app

Please add Apple Pay on the app. Keying a card every time gets old

APP TOO SLOW :( PLEASE FIX IMMEDIATELY

It’s not my wifi, I can open other apps and social media just fine . EVERY TIME I try to order online through the app , it takes too long to load a page . I was trying o order online for 30 min because the pages loaded blank and had to load again and again . To add a simple for or ketchup it takes too long to load . I’ve ordered on other apps so easily less than 5 minutes within the same WiFi . PLEASE FIX IMMEDIATELY!!!!! Or else I rather order from an app that’s makes it very easy for me to.
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