Update your payments
The developer should be ashamed that the app doesn’t store orders, credit cards or let you use Apple Pay. Do better and make your customers lives easier.
0 stars deserves
I can’t place order just keep getting error “ rewards not available after I paid while suggested me to add it to thr cars and order keep getting error that amount not matched as the app doesn’t save the credit card so after I added the credit card again still getting same rewards unavailable and no way to remove the rewards from the cats as it’s indivisible
It’s my second time to order from this restaurant and wasted 15-20 mins worst app experience
And why not for for Apple Pay???
It’s my second time to order from this restaurant and wasted 15-20 mins worst app experience
And why not for for Apple Pay???
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Rewards - Do Not Work
Very disappointed with this app. I’ve tried numerous times to apply my rewards through mobile ordering and it does not work. I’ve deleted the app and installed it again and still to no avail. You need to work on getting this app to work properly. I love the food, but if the app doesn’t work, it deters me from buying.
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Didn’t get my reward
Never got my $5 coupon waste of 30 minutes wasted more time than the money I would have saved. That I never saved just order online.
Slow, glitchy, fails to place orders
This might be one of the worst fast food apps I’ve ever used. I scheduled an order a day in advance and I get an email saying they failed to place it when I actually get there. Terrible experience. It’s super slow and buggy too, it won’t save any modifications sometimes, or just straight up fail to add to cart. Awful, awful app.
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App sucks
Terrible
PLEASE UPDATE PAYMENT INFO
I hate that I have to enter my credit card every time. Please fix this!!
Apple pay not working
Good app buy Apple pay not working. Cumbersome to manually input credit card info.
Never eat here
This place messed up my order and cussed me out. Never eat here if you have an allergy. Thanks!
Can’t order or save credit card
Let me first say that I have a background working for software companies. This app is absolute trash right now. I can’t save a credit card after entering it every time I order in this thing, and when I applied a reward go through, it said I needed to remove it before I could proceed. There was no clear way to remove it. There’s no button nor could I swipe to get rid of the reward. God, what an awful experience.
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Apple Pay on app
Please add Apple Pay on the app. Keying a card every time gets old
APP TOO SLOW :( PLEASE FIX IMMEDIATELY
It’s not my wifi, I can open other apps and social media just fine . EVERY TIME I try to order online through the app , it takes too long to load a page . I was trying o order online for 30 min because the pages loaded blank and had to load again and again . To add a simple for or ketchup it takes too long to load . I’ve ordered on other apps so easily less than 5 minutes within the same WiFi . PLEASE FIX IMMEDIATELY!!!!! Or else I rather order from an app that’s makes it very easy for me to.
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CUSTOMER SERVICE IS GOOD
This location always has good customer service they do suggestive selling. They have a wonderful team there.
The food is always on point, please keep up the good work😇🥰
The food is always on point, please keep up the good work😇🥰
Work on the bugs
Keep restarting
Best ever
I truly love the workers and the exceptional customer service they give especially there food it’s so good I love it
Awesome Food
They support the military and that means a lot to us veterans
Best experience
Excellent Customer Service, Great Food, and a Clean Environment!
My cousin and I were out running errands and decided to grab something to eat. We usually avoid eating out because so many places have poor customer service, cleanliness issues, or negative reviews. As we were passing by Pitkin Avenue and Mother Gaston Boulevard, we noticed Charleys for the first time and decided to give it a try.
All I can say is WOW! The restaurant was extremely clean, including the food preparation area in the back, which immediately impressed us. The food was absolutely delicious—fresh, flavorful, and prepared perfectly. Every bite was enjoyable and exceeded our expectations.
What really stood out, however, was the outstanding customer service provided by Ciara and Ariel. These two young ladies were friendly, professional, welcoming, and made us feel valued as customers. Their positive attitudes and warm personalities created an atmosphere that made us feel right at home.
The combination of excellent food, exceptional customer service, and a spotless environment is hard to find these days. This experience definitely made us want to come back, and I will be recommending Charleys to my friends, family, and coworkers.
Thank you, Ciara and Ariel, for making our visit such a wonderful experience. Keep up the amazing work!
My cousin and I were out running errands and decided to grab something to eat. We usually avoid eating out because so many places have poor customer service, cleanliness issues, or negative reviews. As we were passing by Pitkin Avenue and Mother Gaston Boulevard, we noticed Charleys for the first time and decided to give it a try.
All I can say is WOW! The restaurant was extremely clean, including the food preparation area in the back, which immediately impressed us. The food was absolutely delicious—fresh, flavorful, and prepared perfectly. Every bite was enjoyable and exceeded our expectations.
What really stood out, however, was the outstanding customer service provided by Ciara and Ariel. These two young ladies were friendly, professional, welcoming, and made us feel valued as customers. Their positive attitudes and warm personalities created an atmosphere that made us feel right at home.
The combination of excellent food, exceptional customer service, and a spotless environment is hard to find these days. This experience definitely made us want to come back, and I will be recommending Charleys to my friends, family, and coworkers.
Thank you, Ciara and Ariel, for making our visit such a wonderful experience. Keep up the amazing work!
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Hot fresh
Hot and ready everything’s fresh
Friendly and Great Food
All the employees are very friendly and the food is hot and fresh!!!!
Good food, lame app
Was happy to see the app needed an update today. Still need to add card info for every order. I’ll stick with the local hospital food.
