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Sarku Japan

Sarku Japan

Pickup. Delivery. Rewards.

264 ratings
179 reviews
🍔 Food & Drink
Free

Details

Released
August 17, 2020
Updated
October 19, 2026

Features

Developer

SAR Holdings, Inc.
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Sarku Japan screenshot #1 for iPhone
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❓5 answered
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📦~ in 3 months
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About

Easily order your favorite Japanese dishes, like Chicken Teriyaki, directly from your phone. Save your go-to items, schedule same-day pickup, and enjoy a seamless ordering and payment experience. Get a discount on your first order when you create an account.

✓Order Chicken Teriyaki and other favorites
✓Create an account for $5 off first order
✓Save favorite items
✓Order ahead for same-day pickup
✓Mobile payment options
✓Receive order confirmations
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What users say about Sarku Japan

Reviews of Sarku Japan are mostly negative: the Food & Drink app is rated 4.7/5 from 264 App Store ratings. What users like most: delicious food, good deals and savings. Top complaints: buggy and glitchy app, security and login issues. Summarized from real user reviews.

Positive things

  • 🍽️Delicious food
  • 💰Good deals and savings
  • ⭐Loyal customer base

Negative things

  • 🐛Buggy and glitchy app
  • 🔒Security and login issues
  • 🚫Unable to order or redeem rewards
  • 🕰️Slow and unresponsive app
  • 💳Payment processing problems
  • 📍Missing locations
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What's New in Sarku Japan

3.0

October 19, 2026

Big news: the Sarku Japan app just got even better! With the latest update, there are more ways to order, earn and enjoy your Sarku favorites. Order ahead and skip the line. Save time by placing your order right from the app. Get it delivered. Fresh off the grill, delivered to your door. Meet the new Sarku Rewards. Earn 10 points for every $1 spent and redeem your points for food and drink rewards at 250, 500 and 1,000 points. Plus, watch for bonus point opportunities, birthday rewards and more. Already a Sarku Rewards member? Your existing account and points will be waiting for you after you update the app. Simply log in to get started.

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User reviews

Most RecentHighest RatedLowest Rated

This app is horrible

How can you make a bad app worse? This thing is very bad. I downloaded the app and tried using it at my nearest restaurant. They told me that the app doesn’t work at the moment. Maybe tomorrow. Then I tried the next day. Same thing. They keep telling me I cannot use the app. So what’s the point of having the app?
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EExcidium

New app is great

New app is great. I can now order directly from my favorite location!
Nnoname000999777

They don’t have all the locations on the app.

I entered my ZIP code, and even then, the location near my house isn’t on the list, so the app isn’t useful for me.
AAngieOG222

Nearly impossible to order

App doesn’t allow for you to order a beverage. It just comes up with a menu that says size required, but won’t let you click anything. Trying to leave feedback in the app, pretty much the same thing happens. It’s like whoever threw this thing together didn’t bother attempting to do basic orders in the app once they were done.

Also, it doesn’t let you click on your transactions to see details. How do I confirm that I placed the order I think I did?

Laziest food app ever.
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Bborderl1n3

App doesn’t work

I cannot get the app to let me log in. It only likes to send me promotional notifications. Not useful.
Eevie3210
See 174 more reviews

User experience

🐞

Reported Bugs

5 issues

App crashes or freezes

Bug

Login and registration issues

Bug

Order placement and tracking problems

Bug

Coupon and promotion errors

Bug

Inconsistent app performance

Bug
✨

Requested Features

5 requests

Add vegetarian/vegan options

Feature

Allow customization of orders

Feature

Improve reward tracking and redemption

Feature

Integrate with mobile payment options

Feature

Provide better in-app support

Feature

FAQ

What can I do with the Sarku Japan app?

The app allows you to order your favorite Sarku Japan dishes, such as Chicken Teriyaki, directly from your mobile device. You can create an account to save your favorite items, order ahead for convenient same-day pickup, and pay securely through the app.

How do I get a discount on my first order?

When you create an account within the Sarku Japan app, you will receive a $5 discount on your first order that is over $10. This is a great way to try out the mobile ordering experience.

Can I schedule a pickup time?

Yes, the app allows you to order ahead and arrange for same-day pickup within a specific window of time that you choose. This helps ensure your food is ready when you are.

Is the app available everywhere?

The Sarku Japan App is currently available at select Sarku Japan locations. It is recommended to check if your local restaurant participates before attempting to place an order.

How do I pay for my order?

You can conveniently order and pay for your food directly through your mobile device using the app. The app supports mobile payment options for a seamless transaction.