App is terrible
I select fried rice or noodles but it doesn’t apply or show on the order so I always end up getting default white rice.
Horrible app!
Horrible app! Does not work!
Was working & now it is not
I work at the mall and I have 30 minutes for my break. Ordering ahead on the app allowed me time to pick up my food and actually eat it. Now, I’m standing in line to order and barely have enough time to take a couple of bites before returning to work because your app is not working! You are located in malls so please consider those that work in the mall!
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Can’t log in
I can’t use the app. Whenever I attempt to login, I cannot press the button. It’s unavailable.
Literally does not function at all
Can't make an account. Can't log in. Can't register. Can't order food. Worthless terrible app.
Terrible app
The app punishes you for using it by making you wait a long time to receive your food.
DOESNT WORK
you cannot log in the button doesn’t work.
Terrible app, great food
I have never in my life, the worst app for ordering food. Absolutely hideously terrible. If The food wasn’t so good. I would give this one star two stars because the food is absolutely delicious.
Add More Options
Can we please add just a salad /cabbage option? I sometimes just want chicken and cabbage, but there is no option. I have to ask an employee to do that for me in-person, which is an extra $1-$2 just for cabbage only.
Wanted food
I wanted some Sarku Japan but the app logged me out and I restarted my password and it literally won’t let mw back it . How upsetting today Sarku lost a potential customer
Not the Easy Button
From the go, the app seems glitchy. Trouble even with it sending a registration code via sms. That ought to be a sign of things to come! Maybe they would rather have the on-line business via a 3rd party?…Caveat Emptor.
Absolutely wretched app
“Payment failed”. Says this for every card I use, huge awful waste of time. Infuriating.
Error
Giving error when you try to register
To much money
Was more money even with the five dollars of
Login doesn’t work
For months I can’t login. False advertising and scammy practice not allowing us to redeem rewards
Log in Issues
Haven’t had Sarku in a while and they sent me a coupon recently. I have to log in but the log in button is not letting me hit submit. It’s very annoying they need to update their app.
App Issues
This app always log me out and when I need to reset my password, it takes about 10mins for them to send me a code. That is ridiculous. They never have sale promotions for app users. And if I don’t use the app or forget to scan at the restaurant; the app doesn’t allow me to add that receipt onto my account for missing points. Hopefully they can fix their app and improve their mistakes
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Really great deals
Really great deals and really good savings.
Sold My email!!!
These F$ks sold my email. As soon as I created the account n confirmed my email address I got flooded with spam!! And still going on. Never ending spam.
And all the nothing as I can’t order anything. This dumb thing won’t take my credit card.
And all the nothing as I can’t order anything. This dumb thing won’t take my credit card.
After 1 year, nothing has changed
I’m having the same problems that someone a year ago had. No matter how many Updates are given it seems that when there’s a high traffic of usage on the app, their servers can’t support it, and no one can get the deal they advertise, which is almost false advertisement itself, and should tread very carefully to not be asleep at the wheel when making a website or app, because if you advertise a service and cannot give it, you lose faith from the customer. And further actions outside of this companies control legally.
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