This app is horrible
How can you make a bad app worse? This thing is very bad. I downloaded the app and tried using it at my nearest restaurant. They told me that the app doesn’t work at the moment. Maybe tomorrow. Then I tried the next day. Same thing. They keep telling me I cannot use the app. So what’s the point of having the app?
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New app is great
New app is great. I can now order directly from my favorite location!
They don’t have all the locations on the app.
I entered my ZIP code, and even then, the location near my house isn’t on the list, so the app isn’t useful for me.
Nearly impossible to order
App doesn’t allow for you to order a beverage. It just comes up with a menu that says size required, but won’t let you click anything. Trying to leave feedback in the app, pretty much the same thing happens. It’s like whoever threw this thing together didn’t bother attempting to do basic orders in the app once they were done.
Also, it doesn’t let you click on your transactions to see details. How do I confirm that I placed the order I think I did?
Laziest food app ever.
Also, it doesn’t let you click on your transactions to see details. How do I confirm that I placed the order I think I did?
Laziest food app ever.
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App doesn’t work
I cannot get the app to let me log in. It only likes to send me promotional notifications. Not useful.
Amazing Food
Everytime I go to the mall, I have to stop by here like it’s a ritual before I go watch my movie. I love their food and their great deals! The staff is very friendly and that’s the cherry on top! Keep it up!
TERRIBLE !!!
THE APP DOES NOT WORK! IT FREEZES! DO NOT DOWNLOAD!
How can you mess up a food app?
First, tell the customer the closest location isn’t the one down the street so when they show up, they have to re order (especially when they both have “Dulles” in the store name)
Second, make it hard to check out.
Third, not let you see what the previous order actually way so when the customer has to reorder, they remember what everyone wanted.
And finally, not let you change locations to the correct one.
This app needs to get redone by a professional.
Second, make it hard to check out.
Third, not let you see what the previous order actually way so when the customer has to reorder, they remember what everyone wanted.
And finally, not let you change locations to the correct one.
This app needs to get redone by a professional.
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Has to be the worst app in the app store
The amount of times I have been logged out of this app is ridiculous. Then when trying to log back in or even register a new account, you can’t because it will just say “error invalid”. Can’t press order now because it will prompt you to login in. Which you can’t do because this app sucks. As bad as the ratings for this app are, you would think Sarku would do something about it. But clearly they don’t care. Terrible app and even worse company.
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Nearly impossible to order
App doesn’t allow for you to order a beverage. It just comes up with a menu that says size required, but won’t let you click anything. Trying to leave feedback in the app, pretty much the same thing happens. It’s like whoever threw this thing together didn’t bother attempting to do basic orders in the app once they were done.
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buns
app is unusable, just a blank page and an error message whenever you open it. absolute buns.
App is terrible
I select fried rice or noodles but it doesn’t apply or show on the order so I always end up getting default white rice.
Horrible app!
Horrible app! Does not work!
Was working & now it is not
I work at the mall and I have 30 minutes for my break. Ordering ahead on the app allowed me time to pick up my food and actually eat it. Now, I’m standing in line to order and barely have enough time to take a couple of bites before returning to work because your app is not working! You are located in malls so please consider those that work in the mall!
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Can’t log in
I can’t use the app. Whenever I attempt to login, I cannot press the button. It’s unavailable.
Literally does not function at all
Can't make an account. Can't log in. Can't register. Can't order food. Worthless terrible app.
Terrible app
The app punishes you for using it by making you wait a long time to receive your food.
DOESNT WORK
you cannot log in the button doesn’t work.
Terrible app, great food
I have never in my life, the worst app for ordering food. Absolutely hideously terrible. If The food wasn’t so good. I would give this one star two stars because the food is absolutely delicious.
Add More Options
Can we please add just a salad /cabbage option? I sometimes just want chicken and cabbage, but there is no option. I have to ask an employee to do that for me in-person, which is an extra $1-$2 just for cabbage only.
