Comparison

Charleys Rewards vs Cinnabon

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Charleys Rewards

Easily order your favorite Charleys meals for pickup or delivery. Customize your orders, save frequent choices, and stay updated on new menu items and exclusive promotions. Earn rewards for your purchases and get a signup bonus.

Highlights
  • Order ahead for pickup
  • Delivery options available
  • Customize orders
  • Save favorite orders
  • Exclusive promotions
  • Earn rewards
  • Signup bonus
Features
Read full description

More On Charleys Bite Club Rewards program: Hungry for Cheesesteaks? There’s an app for that. Satisfy your appetite for Cheesesteaks with ease when you download the Charleys app! Bite Club Rewards members can look forward to: Rewards Perks: Score rewards when you sign up for Charleys Bite Club Rewards, on your birthday, for referring a friend, and more! Order. Eat. Earn. Repeat: Get points every time you order Charleys ($1 = 1 Point) to unlock free food and discounts.  Convenience & Quick Reordering: Skip the line® by ordering ahead and get Cheesesteaks delivered to your door. Customize items and save your go-tos for fast reordering. Exclusive Offers & News: Be the first to hear about new menu items, secret hacks, and receive personalized offers based on your favorite orders and locations. Terms and Conditions apply. Want more Charleys? Check out the Rewards section at charleys.com. For any questions, head to the “Need Help” section in your app or shoot a note over to rewards@charleys.com to get in touch.

About

Cinnabon

Order your favorite cinnamon rolls for delivery or pickup, and earn rewards with every purchase. Sign up to receive a sweet treat and enjoy exclusive offers. Track your points and redeem them for delicious Cinnabon items.

Highlights
  • Contactless mobile ordering
  • Delivery and pickup options
  • Earn points on purchases
  • Redeem points for rewards
  • Exclusive offers and surprises
  • Bakery locator
Features
Read full description

The Cinnabon app lets you place mobile orders for contactless delivery or pickup, earn points toward sweet rewards with every purchase, receive exclusive offers and more. Because Life Needs Frosting®. Sweet Rewards --------------------- Enjoy BonBites or a MiniBon on us with purchase just for signing up!* Get a 16 oz Cold Brew on your birthday Earn 10 points for every dollar spent Receive a Classic Roll, MiniBon or 4-ct BonBites every 250 points Bonus offers and fun surprises Great Features -------------------- Contactless mobile ordering for delivery or pickup Exclusive rewards & offers Convenient bakery locator Points tracker Rewards and online ordering only available at participating U.S. locations. *Valid for Cinnabon Rewards Members. One (1) 4-count Original BonBites or MiniBon with purchase. Expires 14 days after issue. Single use. Service fees, taxes, and other fees may apply. Exclusions apply. Void where prohibited. Full terms: Cinnabon.com/offers. CA Privacy Notice: https://www.cinnabon.com/privacy#ca Do Not Sell My Info: https://www.cinnabon.com/privacy#ca

Screenshots

Charleys Rewards4 screens
Cinnabon4 screens

Verdict

The call

The clearest difference is monetization model: Charleys Rewards at free against Cinnabon's free with in-app purchases. Charleys Rewards also leads on review sentiment (45% vs 34%) and ratings volume (67K vs 9.3K). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for Charleys Rewards against 4.8 for Cinnabon. That said, the two scores are not equally well evidenced: Charleys Rewards has 67K ratings behind it against 9.3K, so its average is the more settled of the two. Written reviews are what separate them: 45% of Charleys Rewards's written reviews are positive against 34% of Cinnabon's.

UpkeepUpdate frequency

Charleys Rewards ships an update every 4 months, Cinnabon every 2 months. Both last shipped on November 11, 2026.

Scorecard3 real differences · 8 level
Charleys Rewards versus Cinnabon: the parameters behind the verdict, then further details
ParameterCharleys RewardsCinnabon
PriceFreeFree
Rating4.8 (67K ratings) — better4.8 (9.3K ratings)
Positive reviews44.9% of reviews — better33.9% of reviews
Number of ratings67K — better9.3K
Update frequencyEvery 4 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
Best chart rank#192#158 — better
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS14.0 — better15.0
Further details — not scored
Size120 MB125 MB
Age rating4+4+
DeveloperCharleys Philly SteaksCinnabon® Franchisor SPV LLC.

Customer experience

Charleys Rewards

All ratings65,842 ratings
Positive95.9%
Neutral1.9%
Negative2.2%
Written reviews292 reviews
Positive44.9%
Neutral6.8%
Negative48.3%

Cinnabon

All ratings8,270 ratings
Positive93.9%
Neutral1.8%
Negative4.3%
Written reviews165 reviews
Positive33.9%
Neutral6.7%
Negative59.4%

User reviews

Charleys Rewards

From 67K App Store ratings

What we love

  • 🍔 Delicious food
  • 👍 Friendly and helpful staff
  • 🚀 Fast service
  • 💳 Rewards program

Room to improve

  • 🐛 Buggy app with login and ordering issues
  • 💸 Inconsistent application of promotions and discounts
  • ⏱️ Long wait times and order mix-ups
  • 🤖 Poor customer support

Cinnabon

From 9.3K App Store ratings

What we love

  • 👍 Great app experience
  • 👍 Reliable and consistent performance
  • 👍 Excellent customer service
  • 👍 Delicious Cinnabon products

Room to improve

  • 🐛 Password recovery issues
  • 🐛 Rewards system not working properly
  • 🐛 Delivery issues (cold food)
  • 🐛 Barcode scanning not functioning

Bugs and requests

Charleys Rewards

Reported bugs

3 issues
  • App crashes and freezes during login and ordering
  • Inability to save payment information or apply discounts
  • Incorrect or missing menu items in delivered orders

Requested features

4 requests
  • Improved app stability and user experience
  • Better integration of rewards and promotions
  • More reliable order fulfillment
  • Enhanced customer support channels

Cinnabon

Reported bugs

3 issues
  • App not launching on iOS devices
  • Inability to select drink size
  • Rewards not being properly applied

Requested features

2 requests
  • Bring back Cinnastix/CinnaSticks
  • Improve rewards program and make it more accessible

In-app purchases

None

Charleys Rewards

No in-app purchases

None

Cinnabon

No in-app purchases

Questions

Is Charleys Rewards free?
Charleys Rewards is free to download, with no in-app purchases.
Is Cinnabon free?
Cinnabon is free to download, with no in-app purchases.
Which has better reviews, Charleys Rewards or Cinnabon?
Charleys Rewards is rated higher. Charleys Rewards averages 4.8 out of 5 from 67K ratings, while Cinnabon averages 4.8 from 9.3K ratings.
Do Charleys Rewards or Cinnabon have ads?
Neither Charleys Rewards nor Cinnabon shows ads.
Which is updated more often, Charleys Rewards or Cinnabon?
Charleys Rewards ships an update every 4 months, and Cinnabon every 2 months. Most recently, Charleys Rewards was updated on November 11, 2026 and Cinnabon on November 11, 2026.
Which is more popular, Charleys Rewards or Cinnabon?
Charleys Rewards currently peaks at #192 in the App Store charts, and Cinnabon at #158. Chart position reflects recent download velocity rather than total install base.

Other comparisons