Cinnabon Reviews: Is It Legit?

Cinnabon
Cinnabon
Cinnabon® Franchisor SPV LLC.

Customer Experience

Positive experience33.9% of reviews
Neutral6.7% of reviews
Negative experience59.4% of reviews

~ Based on 165 written reviews from the US App Store.

What users say about Cinnabon

Is Cinnabon Safe?

Cinnabon appears safe based on user ratings. AppsHunter Safety Score for Cinnabon is 94/100.

This assessment is based on 8,270 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.9% of ratings point to a safe experience
1.8% of ratings suggest some concerns
4.3% of ratings point to a risky experience

~ Based on 8,270 App Store ratings for Cinnabon.

Is Cinnabon Legit?

Cinnabon appears to be a legitimate app. AppsHunter Legitimacy Score for Cinnabon is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Apple Pay doesn’t work

The Apple Pay option is pretty pointless if it doesn’t work. Both my son and I placed separate orders and Apple Pay didn’t work for either of us. We could not place our order if we didn’t manually enter our card information. Make sure you have your physical card if you want to place an order.

Remarkably bad

This app could be ok, however basic things such as coupon codes either do not work or work at random times. It may say “To use the deal in the app, add the applicable item to your cart first, and then apply deal in the cart”.

There is, of course, no way to apply a “deal” in the checkout process. So you either have to deal with the staff at the store or not purchase items. I’ve decided to not purchase anything and delete the app. Embarrassing first experience.
Show more

Cinnabon

Tastes Great!

REWARDS !!

Easy to use them and Apply them, app was a little confusing at first, you have to select your store, THEN it’ll direct you to Home Rewards. Can not wait to taste my BON !

Unable to use rewards

Cinnabon Rewards is a joke and frequently doesn’t work

Bad

Bad service for the $1 cinnamonbun @14 street

Deactivated?

Never got to use it. No email, explanation, nothing.

Unable to Use Rewards/Offers

When I try to see what rewards/offers are available to me, it says the information is not available right now. I have points available to cash in for a reward but haven’t been able to for over a month due to this error I’m receiving. One time, I tried to do it in store, but then the reward disappeared right as I was going to check out.

I have reached out to customer service in the app multiple times and received no response.
Show more

Not worth it

Location services to pick a location are terrible and app charges more

Don’t work

App completely sucks don’t work at all stuck on the same page

Addicted!

Great cinnamon rolls from first bite to last!

Yummy

Love Cinnabons wish there were more places to purchase them. Use the app to purchase whenever you going to the mall that has one still. Cinnabons are pure magic for your mouth!

The worst

Literally updated it now I can’t sign in and nothing works. Thanks development you really excel at disappointment.

Communication

Didn’t understand me or the promotion

Scam offers

They collect your data to give you offers that are impossible to use. No one responds to your request

Fake Rewards Program

It has rewards, but the app won’t let you apply them at checkout. So the rewards are fake.

Crash

Won’t let you in rewards. Just showing location. Needs serious fixing

Brockton

Bad customer service

Unable to add t mobile discount

Also would not accept my password. Signed in and changed password 3 times. Will never use it again

Cinnabon

The order was cold and hard
Not very good