Cold Stone

Cold Stone

by Kahala Management, L.L.C.

23K ratings
257 reviews
#77 in free Food & Drink
🍔 Food & Drink
🎬 Entertainment
Free

Details

  • Released
  • Updated
  • September 1, 2013
  • June 18, 2026

Features

Cold Stone screenshot #1 for iPhone
Cold Stone screenshot #2 for iPhone
Cold Stone screenshot #3 for iPhone
iphone
ipad
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About

Order custom ice cream creations, shakes, or cakes for pickup or delivery. Save your favorite orders, earn rewards, and enjoy exclusive birthday treats through a loyalty program.

Order ice cream creations, shakes, and cakes
Pickup at store or delivery to door
Save favorite orders and re-order easily
Unlimited customizations
Earn points and redeem rewards
Birthday Buy One, Get One FREE offer
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What users say

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What's New in Cold Stone

6.0.8

June 18, 2026

- Bug fixes & other improvements

Charts

Top Free

📉 77-3

Food & Drink

This app dropped -3 positions in Food & Drink chart.

Last updated on July 19, 2026.

User reviews

Reward Coupons Do Not Give Expiration Date

No expiration dates seem to be given for rewards. The offer says “expires in 14 days or when received” but does not list the date of when received either.

Rewards Points Don’t Increase

I buy through the app regularly and the points never increase. I received a message from them to uninstall and reinstall it and that worked.

But now it continues to not accrue points from my non app purchases where I give the cashier my phone number. I deleted and reinstalled it again and now it won’t let me retrieve my password. When you request a pwd reset it freezes up.

Also the app doesn’t give you a reliable estimate of the calories in each item. It only provides a wide range of calories.
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App updates endless ly

The app updates, then minutes later it updates, later it shows needs an update, then updates, then shows needs an update, then updates, minutes later it needs an update and on and on and on and on and on and on and on and on and on and on ENDLESSLY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Updates keep showing up every few minutes

The app has been updating to asked to update for several days with the same update. Please fix this. It’s so annoying.

Update Everyday??

I’m not understanding, Everyday there is Another update and Everyday I do it Again. How many times does one app need an update? Apple doesn’t even update their own apps/products that often - and that’s saying a lot because they also have updates for at least one thing each day. But the difference is - it’s Not the Same app Over & Over Again Nonstop!!
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Developer apps

User experience

🐞

Reported Bugs

4 issues

Payment processing errors

Bug

Inability to change pickup location

Bug

Rewards not updating properly

Bug

App crashes when trying to add gift cards

Bug

Requested Features

5 requests

Ability to reorder previous orders

Feature

Option to select custom ice cream flavors

Feature

Integration with mobile wallets (Apple Pay, Google Pay)

Feature

Easier way to apply rewards and discounts

Feature

Clearer communication on store closures and order availability

Feature

FAQ

What can I order through the app?

You can order a variety of made-fresh ice cream options, including custom Creations™, Shakes, and Cakes. The app allows for unlimited customizations to tailor your order to your exact preferences.

How do I get my order?

You have two convenient options for receiving your order. You can choose to order ahead and pick it up at your favorite Cold Stone Creamery store, or you can have your order delivered directly to your doorstep.

What are the benefits of the My Cold Stone Rewards program?

By signing into your My Cold Stone Rewards account, you can save your favorite orders for easy re-ordering, earn points for every dollar spent, and redeem those points for rewards. You also receive a special Buy One, Get One FREE offer on your birthday.

Is the app free to use?

Yes, the app itself is free to download and use. The monetization comes from the purchase of ice cream products ordered through the app. There are no additional fees for using the app's ordering or loyalty features.

Can I re-order past purchases easily?

Absolutely. The app makes it easy to re-order your favorite items or recent orders. This feature allows you to quickly access and place orders for the ice cream you love without having to re-select all your customizations each time.