Doesn’t work
Have tried using this app multiple times and have yet to be successful
This app is terrible
This is one of the worst apps I’ve ever used to order food. Will randomly not let you buy anything in cart and in general is just behind on app design compared to every other app.
App won’t accept payment method
The app is user friendly enough through the ordering process, but when I went to submit my order, I tried to add my credit card, but it won’t be accepted. I then tried adding it to my payment methods in my account and that won’t work either. There’s no way for me to actually order through the app.
Trash app
Seriously one of the worst “fast food” apps. Constant cart errors trying to checkout if you’re using any sort of promo code or rewards.
Funny enough, works just fine when you’re not using any sort of points or rewards.
Let’s not even talk about backing out from checkout to add something else, for it to reset cart and your store location.
Funny enough, works just fine when you’re not using any sort of points or rewards.
Let’s not even talk about backing out from checkout to add something else, for it to reset cart and your store location.
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Impossible to add credit card
Unuseable app
App Sucks
Won’t let Me Add Payment Method, Will Also Charge You with No Order Placed, Takes a Week to get Money Back
Payment
Won’t let you add a new card for payment.
Stupid
Wouldn’t let me add a credit card, just add Apple Pay like every other app out there. Lost my business for the day.
Broken
Form for adding a credit card doesn’t work. No validation issues visible and it lets you hit the submit button but doesn’t do anything. No apple pay or any other way to pay for the order. Had to give up and use browser.
On iOS 18.7.8
On iOS 18.7.8
Great sandwiches
Finally a place that makes a really great turkey sandwich. Great fries too. I really enjoy the people who work there.
Payment Method Doesn’t Save
Had my order ready to go, enter my credit card info, wouldn’t push through to the next screen. As a person in the tech industry, someone from their mobile software support team needs to fix this immediately.
so many bugs
great food, but couldn’t add a payment method at end of my order so i got food somewhere else.
Reset password
Every time i log in i have to reset my password as if im trying to get into a banking app or something; THIS IS PENN STATION
App is trash
This app is completely useless. You cannot submit an order to pay at the store, only if it’s paid by a credit card. Guess which function doesn’t work? The ADD A NEW CARD FUNCTION! I’ve tried it multiple different times/ways. It will just not accept my card. I type it all in, click to add it doesn’t do anything. Useless.
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App will not function
Tried several times to add a payment method to complete an online order, tried several different cards, app would not acknowledge any of them, no error message as to what was wrong, if anything, just refusing to move forward…
App is Terrible
I downloaded the app to order and get the reward points. After setting up my account & completing an order I tried numerous times to enter my payment method. I tried at least 20 times but the process would not complete. I ended up giving up and just going into the store to order & pay. I’ve had trouble before with Penn Station apps. You’d think this would get fixed. Frustrating!!
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Rewards don’t work
I’ve been using the app since they created it and have had their rewards even longer. I have NEVER accumulated any rewards and I make sure I’m signed in every time. I should have at least some points but I have zero and the app support link sends you to a page that says email us, but there isn’t an email listed or any other option to contact them. It’s literally a pointless system.
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Terrible
Literally will not let you add a credit card and won’t let you check out without a credit card on file. Could have driven to the store and ordered in person in the time I spent trying to get this app to take my money.
Awful
Can’t add a credit card to place the order. Also forces you to have an account and not be able to check out as a guest.
Good food terrible app
The food is great but the app payment functions and log in functions are awful.
