Captain D's Reviews: Is It Legit?

Customer Experience

Positive experience35.4% of reviews
Neutral12.1% of reviews
Negative experience52.5% of reviews

~ Based on 381 written reviews from the US App Store.

What users say about Captain D's

Is Captain D's Safe?

Captain D's appears safe based on user ratings. AppsHunter Safety Score for Captain D's is 96/100.

This assessment is based on 35,979 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.8% of ratings point to a safe experience
2.4% of ratings suggest some concerns
2.8% of ratings point to a risky experience

~ Based on 34,840 App Store ratings for Captain D's.

Is Captain D's Legit?

Captain D's appears to be a legitimate app. AppsHunter Legitimacy Score for Captain D's is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Easy fast and great prices and deals

App easy to use and tons of great prices for the amount and quality of food.

Couldn’t get rewards

It said sign up then told me for signing up, you get 6 free hush puppies then couldn’t redeem the rewards, until next visit.

Looooooove It

I absolutely loveeeeeeee this damn old bay fish… it’s the new bay.. I eat it about 2-3 xs a week! Don’t judge just indulge!

Outstanding Performance

The staff and the managers are upstanding, always welcoming with a smile patience goal high above the Job duty to ensure that your Food and the service is very professional always fresh and Hot with prompt in serving customer needs. Food is always hot cooked to perfection. If you ever in this area with many restaurants nearby this would be the five star plus. The peace and cleanliness Always Great tea, sweet and unsweet💚💚💚💚💚💚 Captain delicious.
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Doesn’t track properly

This is one of the worst apps for tracking. Still shows order processing when the apps say the food is to be delivered. Unless the app still hasn’t even given the restaurant the order.

Glitch in the matrix

Unable to select Diet Dr. Pepper when ordering certain combos. Certain sides, such as Baked Potato, Corn on the Cob, & Broccoli are also only available when ordering certain combos. Either get the right combos & trade sides, or you have to order in person. Fix, & I will rate 5 stars.

Confusing

Love your food …hate this app!

Not able to redeem rewards

I can’t redeem rewards or it say it can’t be applied

Clunky junk

This horrible you be careful because it loses your order you have to then start over even if it’s in your basket. What a mess.

Shannon

Wouldn’t allow me to add my rewards

App Sucks!!!

We should be able to give zero stars!!! I don’t know where to begin. But this apps sucks through and through!!!! I don’t have time to write all of the issues I constantly have with this goofy app!!!

Manager wouldn’t give me a cup of water to wash the food down

I paid for an order online and they wouldn’t even get me a cup of water to wash the food down. The guy was very rude and mean about it!

Bad app

App is super slow and if you order two different meals, you can only get the same sides for both. It will not let you choose different.sides and there are sides at the restaurant that is not on the app. I always have to order two of something and tell them when I get there

Good app

I’ve never left a review on a restaurant before but never had any problems out of them or the app food was always good and fresh

App

Not able to order with my rewards

Amazing!

Georgette is wonderful! The customer service is amazing. Thanks!

rewards

ordering on the APP and applying rewards IS NEVER PERMITTED....why is that ???

R.Vaughn

Quick and easy

Great, BUT…

Great BUT why can I not order extra hush puppies through the app?
Thank you

Worst app

Worst app of a food chain. Need to be renewed.