Captain D's User Reviews

Customer Experience

Positive experience34.3% of reviews
Neutral12.4% of reviews
Negative experience53.3% of reviews

~ Based on 362 written reviews from the US App Store.

What users say

Is Captain D's Safe?

Captain D's appears safe based on user ratings. AppsHunter Safety Score for Captain D's is 96/100.

This assessment is based on 31,536 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.8% of ratings point to a safe experience
2.3% of ratings suggest some concerns
2.9% of ratings point to a risky experience

~ Based on 31,536 App Store ratings for Captain D's.

Is Captain D's Legit?

Captain D's appears to be a legitimate app. AppsHunter Legitimacy Score for Captain D's is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worst app

Worst app of a food chain. Need to be renewed.

Captain ds

There needs to be more variety on the menu

Can't get everything off app

I couldn't order a kids popcorn shrimp meal and you can't get breadsticks. Both are my granddaughters favorite.
As a bonus-Food is usually good!

Can’t use the coupons bc it’s not on the app

I have a coupon for 2 2 piece fish and fries,but there is no 2 piece fish and fries on the menu online. There is a combo, but it doesn’t work with that. Then it offered me free hush puppies and then told me I couldn’t have those either. I hate ordering at the drive thru i just want it to be ready when i get there. You can use the coupons online it says… but how?
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Doesn’t Work

Too bad it doesn’t work. Can’t login to reward account, can’t place an order. Gives an error anytime I’ve tried.

Jasper location is amazing!

One of the few Captain D’s I’ve been too where it wasn’t dripping in grease. They know what they are doing!

Stupid

Can’t use my rewards online

App compromised

I just downloaded app to my new phone. And in a matter of 48hrs giving me an error message. All my promos have disappeared and my points aren’t being recorded. Do you need help are you good

I’ve never gotten a bad meal at Captain D’s!

We go through the drive-through quite often and especially enjoy the meal deals. The food is always hot fresh and delicious!

Please try again error

Forced to update to a broken form of this app. They need to hire people who actually know what they’re doing. No stars, but I’m forced to give one.

Can’t create a account

Won’t even let me create a account says error. No matter what I do it gives an error.

Trash

Great food

I love the grilled white fish

Please try again

No luck on first attempt
And after 10 minutes wasted, still nothing after reloading

Ridiculous App

This app does not work & never has! What a waste of time!

Best location

People here are always smiling and offer great service

Missing drinks

I paid almost $4 for a large drink and didn't receive it

Aggravating pop up

Very aggravating that when it popped up the question of how I was enjoying the app, I selected “not now” and 5 seconds later it’s asking me again, and again, and again. This is the first time I’ve used the app so that was not a pleasant experience.

No text code

I tried to do an app order and it wanted to send me a code via text. I tapped via email and tried to enter my email but it stopped me and said I didn’t have an account. So I tapped create an account and it started over with wanting to send me a code via text. This app is a dead end.

Limited sauce choices

Other than selecting the sauces for my family meal, I couldn’t find a way to add any extra tartar sauce.

No hush puppies as a side

In the online app when you get a fish meal you can’t substitute your side with hush puppies like there’s no option for it. You can only get the other sides. It sucks.