Glitch in the matrix
Unable to select Diet Dr. Pepper when ordering certain combos. Certain sides, such as Baked Potato, Corn on the Cob, & Broccoli are also only available when ordering certain combos. Either get the right combos & trade sides, or you have to order in person. Fix, & I will rate 5 stars.
Confusing
Love your food …hate this app!
Not able to redeem rewards
I can’t redeem rewards or it say it can’t be applied
Clunky junk
This horrible you be careful because it loses your order you have to then start over even if it’s in your basket. What a mess.
Shannon
Wouldn’t allow me to add my rewards
App Sucks!!!
We should be able to give zero stars!!! I don’t know where to begin. But this apps sucks through and through!!!! I don’t have time to write all of the issues I constantly have with this goofy app!!!
Manager wouldn’t give me a cup of water to wash the food down
I paid for an order online and they wouldn’t even get me a cup of water to wash the food down. The guy was very rude and mean about it!
Bad app
App is super slow and if you order two different meals, you can only get the same sides for both. It will not let you choose different.sides and there are sides at the restaurant that is not on the app. I always have to order two of something and tell them when I get there
Good app
I’ve never left a review on a restaurant before but never had any problems out of them or the app food was always good and fresh
App
Not able to order with my rewards
Amazing!
Georgette is wonderful! The customer service is amazing. Thanks!
rewards
ordering on the APP and applying rewards IS NEVER PERMITTED....why is that ???
R.Vaughn
Quick and easy
Great, BUT…
Great BUT why can I not order extra hush puppies through the app?
Thank you
Thank you
Worst app
Worst app of a food chain. Need to be renewed.
Captain ds
There needs to be more variety on the menu
Can't get everything off app
I couldn't order a kids popcorn shrimp meal and you can't get breadsticks. Both are my granddaughters favorite.
As a bonus-Food is usually good!
As a bonus-Food is usually good!
Can’t use the coupons bc it’s not on the app
I have a coupon for 2 2 piece fish and fries,but there is no 2 piece fish and fries on the menu online. There is a combo, but it doesn’t work with that. Then it offered me free hush puppies and then told me I couldn’t have those either. I hate ordering at the drive thru i just want it to be ready when i get there. You can use the coupons online it says… but how?
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Doesn’t Work
Too bad it doesn’t work. Can’t login to reward account, can’t place an order. Gives an error anytime I’ve tried.
Jasper location is amazing!
One of the few Captain D’s I’ve been too where it wasn’t dripping in grease. They know what they are doing!
