Zaxbys vs Captain D's
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Zaxbys
Easily order your favorite Zaxbys chicken fingers, wings, sandwiches, and more for pickup or delivery. Earn points with every purchase to redeem for exclusive rewards and free food.
- Mobile ordering for pickup and delivery
- Zax Rewardz program
- Earn points on every purchase
- Redeem points for exclusive rewards
- Find local Zaxbys locations
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Craving Zaxbys saucy, flavor-full food? We have a NEW app to give your taste buds what they demand — fast. Our Zax Rewardz program puts all the Chicken Fingerz™, wings, sandwiches, Zalads®, and crinkle fries you crave right at your fingertips. Just select your favorite local Zaxbys location if you want to pick up or get your order delivered with a few clicks. Earn points when you order and redeem them for exclusive rewards. Each dollar you spend earns 10 points towards delicious rewards. You'll be on your way to free food in no time!
Captain D's
Order seafood favorites ahead for pickup or delivery. Earn rewards with a loyalty program and easily reorder past meals. Discover menus and find nearby restaurants.
- Order ahead for pickup
- Join loyalty rewards program
- View menus
- Find nearby locations
- Delivery to your door
- Reorder favorites
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FEATURES + Order ahead and pick up in-restaurant + Join My Captain D's Rewards to earn & redeem points + View menus & find nearby locations + Get your order delivered right to your door (at participating locations) + Easily re-order with favorites and recent orders ABOUT CAPTAIN D'S We believe good seafood can transform any meal into a moment to remember. Throughout our 50-year history, our focus has been making great seafood available to everyone, every day and creating a place that makes an ordinary day feel special. From the friendly smiles and hand-crafted cooking of our crew members to our new, beachy restaurant design, we want you to be relaxed as we transport you to the coast. We think there’s something fun about eating at Captain D’s, and we believe treating yourself and your family to a special seafood meal shouldn’t break the bank. Just as hard as we work behind the scenes to guarantee the quality of our ingredients, we are dedicated to ensuring Captain D’s is a place where you can share really great seafood, in a warm and family-friendly environment, at unbeatable value.
Screenshots
Verdict
The clearest difference is monetization model: Captain D's at free against Zaxbys's free with in-app purchases. Zaxbys's advantage is ratings volume (112K vs 34K). On price, rating, review sentiment and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for Zaxbys against 4.8 for Captain D's. Both are backed by a comparable volume of ratings — 112K and 34K respectively. Written reviews are what separate them: 29% of Zaxbys's written reviews are positive against 35% of Captain D's's.
Both ship on a similar rhythm, roughly monthly. Both last shipped on October 3, 2026.
| Parameter | Zaxbys | Captain D's |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (112K ratings) | 4.8 (34K ratings) — better |
| Positive reviews | 28.8% of reviews | 35.2% of reviews — better |
| Number of ratings | 112K — better | 34K |
| Update frequency | Monthly | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #75 — better | #207 |
| Devices | iPhone | iPhone |
| Requires iOS | 16.6 | 16.0 — better |
| Further details — not scored | ||
| Size | 101 MB | 83 MB |
| Age rating | 4+ | 4+ |
| Developer | Zaxby's Franchising, LLC | Captain D's LLC |
Customer experience
Zaxbys
Captain D's
User reviews
Zaxbys
From 112K App Store ratingsWhat we love
- 👍 Easy to use app
- 🚀 Convenient for ordering ahead
- 💡 Rewards program with offers
- 👍 Friendly and helpful staff
Room to improve
- 🐛 App crashes and glitches
- 🐛 Login and account issues
- 🐛 Ordering process can be confusing
- 🐛 Unreliable order processing and pickup
- 🐛 Limited customization options
Captain D's
From 34K App Store ratingsWhat we love
- ⭐ Easy to use
- ⭐ Convenient for ordering ahead
- ⭐ Good food quality
Room to improve
- 🐛 Buggy app with crashes and errors
- 🔒 Security concerns with payment information
- ❌ Rewards and offers not working properly
- ❌ Unable to delete or modify items in cart
- ❌ Apple Pay and other payment methods not functioning
Bugs and requests
Zaxbys
Reported bugs
4 issues- App freezes during checkout
- Unable to cancel or modify orders
- Rewards not properly applied
- Incorrect order fulfillment
Requested features
4 requests- Allow no-sauce option for sandwiches
- Improve order tracking and status updates
- Add curbside pickup option
- Enhance rewards program and points system
Captain D's
Reported bugs
5 issues- App crashes frequently
- Unable to create account or login
- Rewards not properly applied to orders
- Payment processing issues with Apple Pay and other methods
- Inconsistent order tracking and confirmation
Requested features
5 requests- Add option to pay with cash for in-store pickup
- Improve rewards system to allow earning points without app orders
- Implement ability to delete or modify items in cart
- Enhance app stability and fix bugs
- Provide better customer support and communication
In-app purchases
Zaxbys
No in-app purchases
Captain D's
No in-app purchases
Questions
Is Zaxbys free?
Is Captain D's free?
Which has better reviews, Zaxbys or Captain D's?
Do Zaxbys or Captain D's have ads?
Which is updated more often, Zaxbys or Captain D's?
Which is more popular, Zaxbys or Captain D's?
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