Zaxbys Magnolia, NJ
I just picked up a combination from our Zaxbys and it was so good. I’ve honestly never had a bad meal from here. I collect the points which really helps. And everyone there is always extra friendly!
Like the app—few suggestions
The app is great to use and most locations are pretty quick with having the order prepped and ready for pick up. But please add somewhere on the app to order water —PLEASE 🥲
Rewards entry update
Update the app so you can scan the actual paper receipt bar code for rewards!
Great Chicken
I love everything about Zaxbys but I wish they had a diet frozen lemonade! I would buy it every time I came by but as a diabetic I can’t have all those calories. Keep up the good work though!
Love the Cobb
Really best salad
Order Problem
The app sucks in general but it also has a HORRIBLE glitch and makes you not want to order using it. Imagine placing an order, paying for the order, going to the store to pick it up and it’s not there. That’s what has happened every single time with whatever glitch this app has. I HAVE TO PLACE AN ORDER TWICE EVERY TIME.
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Punished for being a Regular
App doesn’t have about 90% of the drink options, and if you’re a regular so you’re scanning receipts consistently for points, eventually, the app just refuses to let you, saying “that’s a lot of scanning”. At that point put make the message “put down the fork, tubby”. Also 10 point per dollar means you have to spend $65 for something as simple as a free milkshake. Milkshakes are $6. You have buy the equivalent of 10 milkshakes for 1 free. Ridiculous, bad layout, constantly takes away your birthday information so I don’t know why the birthday reward is even a thing. Just a bad app overall.
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Great service! Great food!
As always I ordered from the app. It is so simple and easy to use. Their customer service is amazing as always!!! The food was delicious and hot!!!
Worst app
Errors at every turn, constantly having to close the app out to get out of pages. Payment portal doesn’t work at all when attempting to add a payment method. Kept me from ordering food today
False advertising
Claims to give you 5 free tenders if you download the app and place an order for more than $5, but when you download the app, zero rewards show up and claim you have to already have orders placed..This is false advertising just to get users information and google shouldn’t allow them to do that.. and what are you’ll doing with our info? Selling it?Zaxby lost me as a in store customer.. Chic fil a is always better!!
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Good Food, disappointing app
Too many issues with rewards, claimng bonuses or promotions make me use them for less.
Great
Great
Zaxbys is the best
I am an avid customer with a zadditude thus I go to Zaxbys almost every week twice. I love the way that the employees treat me like family and the prices are great for a broke college student such as myself. I love the app as well and have recently become a vip member. I am just so thankful for Zaxbys. This restaurant has been here for me in my darkest and brightest moments. So get yourself a zadditude and join me and all the other satisfied customers as gather and join hands singing of the joys of Zaxbys
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The app sux
This app sucks. It shuts down every time I go to order piece of trash.
Drive through only
Slow
Great Experience!!!
I ate lunch with my wife today at Zaxby’s on North Parkway. We had a great experience!
The food was great. The manager Jarard was extremely nice. While we were there, he checked on us twice with a big smile! They don’t check on me that much at Chick-fil-A! LOL
The food was great. The manager Jarard was extremely nice. While we were there, he checked on us twice with a big smile! They don’t check on me that much at Chick-fil-A! LOL
Payment
Just wish I could order on the app and pay at the store. I don’t keep extra money in my banking account so I can’t really use the app.
Kickin Chicken
Great sandwich at a fair price.
Worst Zaxby's Experience
Online ordering for dinner tonight. My husband picked up the order in the store. He was very impressed with the enthusiasm, friendliness and professionalism of all the staff. The staff was GREAT. The food, however, was the worst food we had in a long time. The chicken was old, cold, and had been sitting around obviously. Very small tenders that didn't look anything at all like Zaxby's regular chicken. I ate some fries and one tender. So bad, I prefer to be hungry. Two stars only for the employees. Otherwise, zero.
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Drinks
Y’all need to update your app; there should be no reason I can’t order a separate drink without having to get an entire meal.
