Excellent app
I am a Controller for an oil and gas company and we use several different banks for the various assets we operate. This app is by far the best I have used at this point in my career for treasury management. Very user friendly. From what I understand they have made many improvements over the last few years.
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Zelle doesn’t work
Only reason I signed up with this bank over a few others was because it also offered zelle which in 2025 is preferred over cash in a lot of instances. As soon as u click zelle on the app it just spins on a blank page, and then crashes the app and closes on its own. Tried so much troubleshooting and can’t get it to work.
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Zelle does not work on the app
When I click on it on the app, nothing happens
More features than expected
Thank goodness for this app! Really helped when i was traveling and needed to approve some transfers. I didn’t realize it had all the same features of the internet / desktop version.
Unfriendly app.
I cannot tell you how many times I’ve been locked out and had to call of go to my branch. Most often the employees have no idea how to fix it and have to transfer me or have me call some one else.
I am currently locked out of the app and just give up.
I am currently locked out of the app and just give up.
Great App
Much improved and has more functionality than other banks I work with.
Do not use!
This app freezes all the time and is clunky to use. The WAFED personal checking app works great, maybe they can make this one more like that one???
Not good…
The treasury x app is hilarious how bad it is. Every time I login I have to create a new passcode. I think last year it worked for a few months but now the problem is back. So frustrating. Like all of your customers I have better things to do with my time then make up different passcodes so I can access the app’s features.
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Terrible!! So frustrating!
I’m so disgusted with this app- and this bank. We are about to break up!
Absolute junk
Every time there is an update it takes them days to fix hiccups. Which usually keeps you locked out of the app. This bank is large enough to have amazing tech people.
Pathetic
MISERABLE!!!!
The layers of security are miserable here and on a PC. You are lucky if you can just get logged in. The support is through email, but it takes days to solve anything. You can call and get transferred to the Treasury “Express” department, but you can imagine how busy they are. Expect an hour wait time at best. Ridiculous thing is there regular app works great for a business and personal account, but if you have three accounts this is your only option to “access” and link all three. I currently can’t get logged in again. I have now just given up and regularly call the branch direct to transfer funds. The employees of Wafed are flat embarrassed by this cumbersome unusable system.
The layers of security are miserable here and on a PC. You are lucky if you can just get logged in. The support is through email, but it takes days to solve anything. You can call and get transferred to the Treasury “Express” department, but you can imagine how busy they are. Expect an hour wait time at best. Ridiculous thing is there regular app works great for a business and personal account, but if you have three accounts this is your only option to “access” and link all three. I currently can’t get logged in again. I have now just given up and regularly call the branch direct to transfer funds. The employees of Wafed are flat embarrassed by this cumbersome unusable system.
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Can not bill pay with I pad
Ok guys it’s time to figure out the bill pay for I pads. It’s been long enough. I can do this with my apple phone. I’m running same iOS on both. Why can’t I pay with I pad?????
Slow
This app is slow and hard to read and navigate. The reason I’m giving it one star is because you can see your check images easily.
iOS 12 not supported
I have an iPhone 6 Plus and can not upload checks and haven’t been able to sing you did the major switch to the new website a few years ago. Please fix this!
Activation Key
Every time I try to log in, it alway ask for my activation key. But the activation only work three time so it frustrating that I have to call the the bank to ask for the activation key after three used. I wish it just one time used of the activation key and we can log in the check our business banking freely each time.
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Less bank more hassle
Stripped down accounts? They got em. Wanna be able to do what today’s electronic economy requires? Well that’s extra silly. Oh I got a call from someone who SAID she would help but she never did and 4 days later hasn’t called me back either. At least they have a nice app right? I wouldn’t know, you need a security code to access the app and there are 0 instructions on how to get that.
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It’s a banking app
Not the prettiest but the app works and does what I need it to do. Much better log in experience since bio auth was added a few months back.
Response from developer
Hello Sliderik, So happy to hear that app does what you need it to do. Thank you for banking with Washington Federal Bank.
Useless for bill pay
I mainly need this app to pay bills on my iPad while traveling, since bill pay doesn’t work in iOS browsers. But the bill pay part doesn’t work in this app, either. I called customer service, they blamed it on iOS 13. Well iOS 13 has been out for quite awhile now, and bill pay still doesn’t work. I have to travel with my laptop just to be able to pay bills. Disappointing.
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Touch ID
I am so glad to see Touch ID available. So much easier than entering my passcode.
Response from developer
We appreciate your feedback and apologize for the inconvenience. The IOS 12 update caused issues that needed to be restored. Thank you for your patience.
Shuts down
This app shuts down immediately after signing in then doesn’t allow me to even open the app afterwards.
