WaiverFile User Reviews

WaiverFile
WaiverFile
Twin Harbor Web Solutions, Inc.

Top reviews

Can’t even make up a account

There’s nothing that says you can make an account and it’s just a waste of your computer iPad phones whatever you use memory, this app should be taken off the store

Response from developer

We’re sorry to hear that you had trouble creating an account. Our app is designed to accompany our online service, where accounts are typically created through our website. The app serves as a companion tool, so the sign-up process is intentionally handled separately. It also sounds like there might have been some confusion about the nature of our service. We specialize in collecting electronic signatures for specific types of waivers, and sometimes users searching for other kinds of waivers may find us by mistake. If you have any questions or need assistance, please don’t hesitate to visit our website or contact our support team directly. We’re here to help! Thank you for giving us the opportunity to clarify, and we hope this helps!

Eh

On a computer, this website blew my mind but on a phone the app is absolutely terrible. Not even usable for me. But the computer is great

Response from developer

We are sorry that the app did not work well for you! Please contact our support team so we can work with you to figure out what the issue is. One thing to note is that the purpose of the app is to have your customers sign waivers online. If you were trying to sign a waiver as a customer of one of our clients, you don't need to download the app, you can just go to their waiver link. If you did indeed mean to set it up as a business collecting waivers, there is one outstanding issue we have not corrected yet - if your device is in Dark Mode, it causes some issues with colors and text. Switching back to light mode will solve that for now. I'm not sure if that is your issue or not but wanted to mention just incase. Let us know however we can help getting the app working! Our support team is here to help!

Easy to setup and use, customer support is fantastic! 😎

A great app, works great, support is fantastic.

There’s No One Better Out There

WaiverFile truly is the best of the best! The customer service is out of this world, and it’s incredibly easy to use. I struggle with technology and WaiverFile removes any confusion or doubt I might have. Be sure to check them out!

Excellent app and outstanding development team!

We are highly pleased with this app and even more impressed with the responsiveness of Mike McCloy and his team at WaiverFile. The app gives a streamlined appearance with improved signing area, compared to the web based WaiverFile page (which we still use with the QR code and also link to in our confirmation emails to customers).

We are running the app on older iPads running iOS 9.3.5; Mike worked with us to assure smooth operation even on these antique iPads. A 5-star operation all the way :)
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