walk.in +SelfTour User Reviews

Customer Experience

Positive experience69.6% of reviews
Neutral4.3% of reviews
Negative experience26.1% of reviews

~ Based on 23 written reviews from the US App Store.

What users say

Is walk.in +SelfTour Safe?

walk.in +SelfTour appears safe based on user ratings. AppsHunter Safety Score for walk.in +SelfTour is 96/100.

This assessment is based on 692 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.1% of ratings point to a safe experience
0.6% of ratings suggest some concerns
3.3% of ratings point to a risky experience

~ Based on 692 App Store ratings for walk.in +SelfTour.

Is walk.in +SelfTour Legit?

walk.in +SelfTour is no longer available in the App Store. AppsHunter Legitimacy Score for walk.in +SelfTour is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

As an agent

Who actually thought this app is a good idea? Having to download, go thru signing up only to be shown a loading error page. etc etc - it’s easier to book a flight, just took my client to another building that doesn’t have this mess that just wasted 10 minutes of my life on something so that couldn’t be accomplished.
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App shuts down

When i click on unit to see the unit it shuts down

Issues with the app

I have tried for 2 days now to verified my number and still have yet to get pass through this issue. I was really hoping I could get access to this app.

Unable to confirm phone number

I was excited to start using +SelfTour. Unfortunately, I’m not able to use it because of a bug that won’t allow me to confirm my phone number. Whenever I put in my phone number, I don’t get a code. I tried getting the code sent again, but still no code. I tried signing up with my email, Gmail and App store account and was not able to get around this issue. I’m really disappointed because I liked what the app had to offer.
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Best experience I’ve ever had.

Never rented an apartment with such was

New changes ?

Used to love this app to be able to see what apartments are available but it looks like they got rid of the page? Now I am not able to filter to see what apartments are available by borough. Can this be changed back?

Deactivate

How do you deactivate the account
It has all your information
And can’t view an apt unless your 50 feet from the building
Really inconvenient

Response from developer

Hello, I answered your email and deactivated your account immediately. Like I mention to you this app is for self touring an apparent in person not to virtually your the unit. That's why you need be physicaly at the building to enable certain features.

Won’t let me confirm number

Bug on the app for iPhone. Every time I put my number to confirm, it kicks me out the app. It sends me a text but then when I try to log in the process starts over.

Unable to use app to fairly review.

Response from developer

Good Evening, First time were hearing such an issue. Will look into this right away and get back to you with an update. We hope we can get you selftouring shortly.

Amazing!

This app is so cool!
You can video chat or chat with the agent while you are viewing the apartment but essentially you are alone on your own schedule, how cool! It was such an easy process and a serious game changer. I appreciate it more than ever considering the pandemic and social distancing rules. I found my place same day thanks to this app! THANK YOU!
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Revolutionary

I just moved to Manhattan from LA and was overwhelmed with how to go about looking for an apartment. I was staying with family just outside the city and used this wonderful app to find my new home. It made the entire process a breeze. I highly recommend using this to find your next apartment.

Why deal with brokers in person?

Made finding and walking through apts so much easier. Not big on the whole meeting and dealing with the brokers in person, would rather do it myself

Game changing

This app totally revolutionized my apartment search. Super easy to use and has all the information I needed which I typically have to spend time to reach out to an agent to ask. I highly recommend this, makes the process seamless!

Self showing unbelievable

Not needing to make an appointment with broker is great. I ran around and saw 3 apartments on my lunch break! I rented too!

Response from developer

Thanks for the positive review washman!! We’re glad we could help through your leasing process.

Best way to view apts

Great app for viewing apartments during the pandemic. Easy to use and safe and reliable.

Response from developer

Glad walk.in could help you find a home through these changing times!! Greatly appreciate the positive review

Convenient, brilliant app

Walk In made my apartment hunting process incredibly convenient and seamless, especially in this current environment where minimal human interaction / social distancing is essential. Cannot stress the word convenience enough; this is the way of the future.

Response from developer

We think walk.in is pretty convenient too! We’re happy to know it helped you through this pandemic when finding a home!

Easy and fast

Downloaded this app to view 4 different apartments. Was super easy to use and very informative. Especially helpful during these times in dealing with social distancing. Would highly recommend to others.

New to NYC

When I first moved to NYC, I wasn’t sure how to find an apartment. My friend recommended this app. It was easy to navigate and made looking for our new home a breeze. I’m so happy we found our new place before the quarantine. We got settled and got to know our neighborhood. I would recommend walk In to anyone who is seriously looking for an apartment.
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Viewing an apartment has never been so easy

After using this app it feels like this is how we should have been doing things forever!! Being able to see an apartment so seamlessly and on your own schedule is priceless. So user friendly too! Every building should have this.

Social Distancing

I needed to rent an apartment. Because of COVID-19 this was the only option I could find to tour a unit safely. Only other alternatives were virtual tours and that doesn’t cut it for me.

seamless and stress free

Makes the entire rental process way more efficient and stress free. Easy to use and even enjoyable!