Wenn es 0 Sterne geben würde, dann würde ich -1 Stern vergeben
Schlechteste App auf Erden
MMarius_796
Super schlechte Apps
Man findet Nix
JHjustin hampp
Kein Paypal
Geht nur Kreditkarte, finde ich in 2026 nicht gut
TTobiSchmid_hh
Wallet refund and customer support
I had a cancelled padel booking and €11 were credited to my Wansport Wallet instead of being refunded to my original payment method.
I have contacted Wansport multiple times, provided the transaction ID and contacted the club as well. Despite this, I have received no response or solution.
I find it unacceptable that money from a cancelled booking can remain locked in the Wansport Wallet, while there appears to be no straightforward way to withdraw the balance to the original payment method.
The €11 are not the main issue — the lack of customer support and transparency is. If Wansport expects customers to use its payment system, customers should also be able to receive refunds properly and get a response when something goes wrong.
Very disappointing customer experience.
I have contacted Wansport multiple times, provided the transaction ID and contacted the club as well. Despite this, I have received no response or solution.
I find it unacceptable that money from a cancelled booking can remain locked in the Wansport Wallet, while there appears to be no straightforward way to withdraw the balance to the original payment method.
The €11 are not the main issue — the lack of customer support and transparency is. If Wansport expects customers to use its payment system, customers should also be able to receive refunds properly and get a response when something goes wrong.
Very disappointing customer experience.
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Cckross1404
Absolut unübersichtlich
Diese App ist so überfüllt mit Funktionen und kompliziert verschachtelt, dass man schlicht nichts auf Anhieb findet.
Pphilippewyssen
