Wasatch Peaks Credit Union User Reviews

Name: Wasatch Peaks Credit Union
Rating: 4.9 (242 reviews)

Wasatch Peaks Credit Union

💰 Finance

Customer Experience

Positive experience30.6% of reviews

Neutral12.5% of reviews

Negative experience56.9% of reviews

~ Based on 72 written reviews from the US App Store.

Is Wasatch Peaks Credit Union Safe?

Wasatch Peaks Credit Union appears safe based on user ratings. AppsHunter Safety Score for Wasatch Peaks Credit Union is 96/100.

This assessment is based on 242 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.9% of ratings point to a safe experience

0.8% of ratings suggest some concerns

1.2% of ratings point to a risky experience

~ Based on 242 App Store ratings for Wasatch Peaks Credit Union.

Is Wasatch Peaks Credit Union Legit?

Wasatch Peaks Credit Union appears to be a legitimate app. AppsHunter Legitimacy Score for Wasatch Peaks Credit Union is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Love it!

Love all the new features and services.

Usuaggiefan

4 months ago

Response from developer

Thank you so much for your feedback and we are thrilled to hear that you are enjoying the new services and features. Thank you for being a member of Wasatch Peaks!

?? Of what??

Saves me so much time & I can use it at any hour!😊

Fishermaniii

4 months ago

Response from developer

We appreciate your feedback and are happy to hear that you enjoy the app. Thank you for being a valued member of Wasatch Peaks!

Great

Happens to always be down when I really need it, but other than that it’s great

Jcnelyy

4 months ago

Response from developer

Thank you for your feedback and for being a member of Wasatch Peaks. We’re glad to hear your experiences is great overall. Please reach out to us directly at 801-627-8700 or memberservice@wasatchpeaks.com so we can address any issue you are having with logging in or availability. We would love to assist you and resolve any problems you are having.

Love the app

No complaints

Mark &Jess Mattern

4 months ago

Response from developer

We appreciate your feedback and are happy to hear that you enjoy the app. Thank you for being a valued member of Wasatch Peaks!

Good service

I use the mobile banking all the time and it works perfectly. Thank you Wasatch Peaks.

kent Ogden

4 months ago

Response from developer

Thank your positive feedback and for taking the time to let us know. If there’s ever anything we can do to make your experience even better, please let us know at memberservice@wasatchpeaks.com. Thank you for being a member of Wasatch Peaks!

Apptastic

The app makes my life so much easier.

DVSCrooner

5 months ago

Response from developer

Thank your positive feedback and we are thrilled to hear that the app is making your life easier. If there’s ever anything we can do to make your experience even better, please let us know at memberservice@wasatchpeaks.com. Thank you for being a member!

Slow response

The new app can be really frustrating sometimes, especially when I not only update the app in apple but then it has its own update I have to get through, the loading times too see my transactions takes awhile before anything shows, so trying to go through my accounts can take quite a bit of time. Some transactions get called something they’re not, like a gas station will come up as a vet and makes me think someone stole my card, I’ve reported it and still nothing has changed

Mjczfgj

5 months ago

Response from developer

Thank you for taking the time to share this detailed feedback—we’re really sorry to hear about the frustration you’ve been experiencing. We understand how inconvenient it is to deal with multiple updates, slow loading times, and incorrect transaction descriptions, especially when it causes concern about your account security. To provide a bit more context, the way transactions are labeled in the app is powered by AI-based enrichment. This system analyzes merchant data to make transactions easier to recognize, but it isn’t perfect and can sometimes mislabel purchases. We truly apologize for that confusion and we’re continuously improving the accuracy of this feature. We’d really appreciate the opportunity to take a closer look at your specific case. Please reach out to us at memberservice@wasatchpeaks.com so we can help resolve these issues for you.

Great App

I really like the features of the new app! Thanks Wasatch Peaks!

Jenny V Welch

9 months ago

Response from developer

Thank you so much for your positive feedback. We are thrilled to hear that the app is user-friendly and provides the services and features you need. We sincerely value your membership with Wasatch Peaks and if you have any additional feedback, please contact us at memberservice@wasatchpeaks.com

Slowww

The user interface is good overall, but the app is insanely slow. Sometimes it takes a full minute for the pages to load.

rycanine

10 months ago

Response from developer

Thank you for your feedback! We’re glad to hear you like the user interface, and we’re sorry for the slow loading times you’ve experienced. That’s definitely not the experience we want for our members. We are currently working on performance improvements to make the app faster and more reliable. If there's anything we can do to help in the meantime, please contact us at 801-627-8700.

Please stop messing with the app

It’s like every week I’m logging in the app has to update. It’s never any better, it’s just annoying.

fassbendercat

a year ago

Fix login experience

So frustrating that it doesn’t use Face ID to log in or automatically connect to the passwords app so you can quickly log in. I have to leave, find my username and password, and then log in.

Skibumsnow

a year ago

Love it more!

I love this app. It seems to get better every other month

Mountain trailhead

a year ago

Why make it mandatory to update if update doesn’t work.

Ridiculous

Best 10 bucks I've spent!!!!

a year ago

One of the worst apps a tech savvy person has used.

wow, if zero stars were applicable, this app would get it. It constantly needs an update. It always never works all the time and it’s always down for maintenance. Whoever works on this app or the tech person behind. It needs to be fired because this is utter garbage and I would never recommend this app to anybody. I hate that I have to use this app with this certain banking company.

TaylorG35!

a year ago

Zelle

I’m a big fan of mobile banking, but when it comes to sending money to external accounts with Zelle. Zelle isn’t an option. Sorry AFCU is more user friendly.

JShaw340