Wasl User Reviews

Top reviews

Nothing seamless about it

The app’s filtering and navigation features are bugged. Heavily. Clicking “back” after trying to look at property details resets your entire search. Unsure if the contact or interest forms are broken since no one has ever returned a message or contact. Don’t waste your time with it.

Living experience in Wasl

I have no issues what so ever with the community, maintenance or security. Living in Wasl community is the best decision-

Agents in wasl

I wanted to rent a place in Al Wasl South Heights, but even though it’s been one and a half months, I still haven’t received any response. It’s like a joke—there’s no seriousness at all. I mean, at the very least, if there’s no availability, just say so. But online, it shows that there are available units. I’ve sent so many emails and messages, but I haven’t received any reply. I called several times, and every time they said, “We’ll call you back in 2 minutes,” but then nothing happens.
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Poor

Living in Wasl Village has been a daily struggle. People constantly park in forbidden areas, including disabled parking spots, blocking others and showing no consideration. Security does nothing, and complaints made through the call center or app are completely ineffective.
Every day, before and after work, it’s a battle just to get in or out of my own parking spot. There’s no proper enforcement or accountability.
If you’re thinking of moving or renting here – don’t. Save yourself the stress and look elsewhere.
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Not good.

I didn't enjoy working with the old design and weak filters.

Worse than useless

This app is worse than useless.
Wasl is only interested in selling property and it is impossible to work out how to do anything in this app.
Wasl unhelpfully removed all other ways of managing your rental, so if you make the mistake of renting a Wasl property you will need to waste your time trying to figure out how to use this app if you want to do anything
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rudeness and arrogance

express my extreme disappointment with the behavior of the inspection team. Their rudeness and arrogance were unacceptable.

Smooth app

Good app

Disappointed

I have repeatedly inquired about the apartment at a particular place, and after a long wait, we finally found an opening at this place. We immediately began the booking process over the phone, but were unable to complete it because the app failed to display the payment page. Frustrated, we then attempted to rent the same apartment on a laptop, uploaded all the required documents, reached the payment page, and just as we thought it was going through, the site redirected us to the homepage without any confirmation. This is beyond disappointing and infuriating. To make matters worse, I received a call from the leasing team informing me that the apartment has already been taken. How is this even possible when the booking should have been blocked for us for the given 15 minutes? Our current contract ends this month, and now we are left stranded because this was our last hope. This experience has been nothing short of appalling. If the app and website can't handle the leasing process properly, why bother offering it online at all? The poor functionality and lack of reliability have cost us the apartment, and we are deeply disappointed with how this has been handled. Moreover wasl is infamous for accommodating external agents in the inside to book the apartments- rather than making it easy the entire process is twisted
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Not available apartment is listed

Apartment is listed in the app. And when we inquiry it is not available.

No added value.

The listing is not at all available. You go through whole process then crashes. No backend maintenance and not user acceptance testing

No Use of the app.

Cannot define the purpose of this app. If we are creating one service request, no action will be taken and nobody will contact back. And can see after couple of weeks, the ticket will be closed without any confirmation.

Pathetic App!

App is more designed for themselves rather than customers. Pathetic!

The app not works and not cared by the developer

User ID password not working
Mobile OTP not received
Objective of the app and the properties developer seems on different routes
Contact support should be available

App Service Requests

Hi. I need to raise a request regarding maintenance but unlike the old app, I am unable to find anything on this. Appreciate if someone could help. Thanks

Wasl App

The app is elegant, trendy, and user-friendly. Its high performance ensures fast service request processing. All services are available digitally, making applications simple and convenient.

Thank you wasl

Very poor app

App is very unstable. User interface is pathetic.

Ig

Very poor every day there is new update

User friendly app

Good user friendly app

Bad customer service

Very rude and arrogant customer service reps.