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My Nakheel

My Nakheel

Connect to Nakheel on the go

203 ratings
40 reviews
🌟 Lifestyle

Archived App (Last seen on 22 Jul 2026)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

Released
April 3, 2021
Updated
July 8, 2026

Developer

Nakheel
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About

Manage your properties, access services, and stay updated with the latest news. This app allows you to make payments, schedule maintenance, and even take virtual tours of new developments.

✓Secure login with biometrics
✓Manage owner profile
✓Raise and track service requests
✓Online payments and history
✓Schedule online meetings
✓360 virtual property tours
✓Report incidents and maintenance
Show original description

What users say about My Nakheel

Reviews of My Nakheel are mostly negative: the Lifestyle app is rated 4.3/5 from 203 App Store ratings. What users like most: easy and convenient, fast and perfect service. Top complaints: app doesn't work, app refuses credit card payments. Summarized from real user reviews.

Positive things

  • 👍Easy and convenient
  • 🚀Fast and perfect service
  • 👍User friendly and clean UI
  • 👍Ease my life
  • 👍Excellent Service

Negative things

  • 🐛App doesn't work
  • 🐛App refuses credit card payments
  • 🐛Useless and waste of time
  • 🐛Nightmare to reach customer service
  • 🐛Bureaucratic and not user-friendly
  • 🐛Parking problems and bad service
  • 🐛Blank screen after login
  • 🐛Confusing app
  • 🐛Low quality app build
  • 🐛Consistently crashes
  • 🐛Cannot manage property or pay service charges
  • 🐛Keeps crashing on login
  • 🐛Cannot do payment or check status
  • 🐛White screen after login
  • 🐛Worst customer care service
  • 🐛User unfriendly vehicle registration
  • 🐛Very disappointed
  • 🐛Cannot make any payment
  • 🐛Worst customer support
  • 🐛Not efficient
  • 🐛Very poor management
  • 🐛Complicated and not user friendly
  • 🐛Useless App, cannot sign up
  • 🐛Unable to understand feedback/complaints process
  • 🐛Application not working
  • 🐛Unable to sign up, app hangs
See all reviews

What's New in My Nakheel

2.0.40

July 8, 2026

Minor Bug Fixes

User reviews

Most RecentHighest RatedLowest Rated

Needs serious work

So many things in the app just don’t work. You don’t feel like using it, because you can’t trust it.

Can’t use property number and customer number to see service charges on the website.

And the app refuses to allow credit card payments for charges (after you enter pay for someone else).
Zzakburms

AWFUL APP

The WORST app ever, doesn’t work, nakheel app is useless and a waste of time, nothing actually works
AAnnoyed2209

Unhappy landlord

Worst app, nothing work, always ask contact customer service but to reach someone is nightmare. Basically getting stuck after getting stuck and nothing moving with this app.
1T1807. Icon tower2

Logs out often

Many error messages
LUleno uae

Terrible primitive app

Their way to avoid supporting the customers at any cost, absolutely terrible app.
DDinahsn
See 35 more reviews

Developer apps

Nakheel ES
Nakheel ES

by NAKHEEL .(P J S C)

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User experience

🐞

Reported Bugs

15 issues

App refuses credit card payments

Bug

Cannot use property number and customer number to see service charges

Bug

App logs out often

Bug

Many error messages

Bug

Blank screen after login

Bug

App consistently crashes when accessing login screen

Bug

App crashes on login

Bug

App showing a white screen after login

Bug

App not working and not allowing to sign up

Bug

App hangs at first page during sign up

Bug

App keeps forwarding back to previous page during payment verification

Bug

System bugs

Bug

Vehicle registration for 2nd vehicle doesn't accept NA

Bug

Maintenance complaints missing from records

Bug

Closed complaints not reflecting under closed section

Bug
✨

Requested Features

8 requests

Allow credit card payments for charges

Feature

Improve property and customer number search for service charges

Feature

Provide parking spaces for residents

Feature

Simplify the process for urgent maintenance requests

Feature

Allow owners to apply for access cards without Ejari

Feature

Add Arabic language option

Feature

Explain how tenants can send feedback/complaints

Feature

Keep records of past complaints (via app, email, phone)

Feature

FAQ

What can I do with the My Nakheel app?

The My Nakheel app allows you to manage your Nakheel properties, view property information, access services like raising maintenance requests and NOCs, make online payments, and schedule virtual meetings. You can also explore new developments through 360 virtual tours and report incidents.

Is the My Nakheel app free to use?

Yes, the My Nakheel app is free to download and use. There are no subscription fees or in-app purchases mentioned for accessing its core features and services.

How do I make payments through the app?

The app supports secure online payments. You can save your credit card details for easy payment of service charges and view your payment history directly within the app. Biometric authentication is available for secure transactions.

Can I schedule maintenance requests using the app?

Yes, you can easily schedule maintenance requests through the app. You can also report incidents and track the progress of all your requests via an intuitive interface or by chatting with support.

What kind of virtual tours are available?

The app offers 360 virtual tours of new villas and apartments from Nakheel. This allows you to explore properties from the comfort of your home before making a decision.