Watch by Jiffy

Welcome to Watch by Jiffy, the official and secure mobile communication application designed exclusively for Second Avenue employees and agents. Stay connected and productive on the go with the full power of the Jiffy Telephony system in your pocket. This app ensures that all your work-related communications are centralized, professional, and perfectly synchronized with the Jiffy OPS platform. KEY FEATURES: YOUR WORK NUMBER, ANYWHERE: Make and receive calls using your assigned Second Avenue phone number, keeping your personal number private. UNIFIED MESSAGING: Send and receive SMS messages with leads, residents, and other contacts directly within the app. All conversation histories are automatically logged in Jiffy. ADVANCED CALL CONTROLS: Effortlessly manage active calls with intuitive controls, including Speaker, Mute, Keypad (for IVR menus), and seamless call Transfers to other agents or teams. INTEGRATED CONTACTS & CALL HISTORY: Instantly access your entire Jiffy contact list and view detailed call logs. Know who you're talking to and review past conversations with ease. MANAGE YOUR STATUS: Set your availability (e.g., Available, Training, Offline) to keep your team informed and to properly route incoming calls. SEAMLESS JIFFY INTEGRATION: Every call, message, and note is automatically logged and synced with the Jiffy OPS platform, ensuring a single, consistent, and up-to-date record of all communications, whether you're at your desk or in the field. Please Note: This application is for authorized Second Avenue employees only and requires an active Jiffy account with Telephony permissions to log in and use.