App doesn’t work and support still hasn’t responded
I have now submitted three tickets to their support team and still have not received any response from them. I have followed the steps on their site to troubleshoot the app issue multiple times over the last week and the app is still not working with my watch. Do not waste your money on this item. I will be happy to amend my review if the support team gets back to me and either fixes the situation or refunds my money.
Update: this is now my fourth reply back to you after your message for me to check my spam which I have been doing. You still have not replied to any of my messages and as you have not responded when I try to contact you via your developer website, I am contacting you here. The app still isn’t working and I still haven’t been refunded.
Update: this is now my fourth reply back to you after your message for me to check my spam which I have been doing. You still have not replied to any of my messages and as you have not responded when I try to contact you via your developer website, I am contacting you here. The app still isn’t working and I still haven’t been refunded.
Show more
Response from developer
Hello. Please update this app at the App Store
Almost Perfect
I ended up paying for the lifetime subscription and I personally think it was worth it. I do have a couple suggestions.
When editing complications under the watch face widgets, I noticed there are some missing within the same face. For example, if there are 3 circles at the bottom that are using ‘Watch Face Widgets’ and are set to steps, calories, and distance, I tried to change the order and would set the first circle to calories but I couldn’t set the middle to steps.
Having a ‘Liked’ or ‘Save’ feature within the app itself would be helpful too. Some complications within the ’Watch Face Widgets’ disappear if you change it to something else so I would have to go back to the app and re-download the face to get the widget I wanted.
When editing complications under the watch face widgets, I noticed there are some missing within the same face. For example, if there are 3 circles at the bottom that are using ‘Watch Face Widgets’ and are set to steps, calories, and distance, I tried to change the order and would set the first circle to calories but I couldn’t set the middle to steps.
Having a ‘Liked’ or ‘Save’ feature within the app itself would be helpful too. Some complications within the ’Watch Face Widgets’ disappear if you change it to something else so I would have to go back to the app and re-download the face to get the widget I wanted.
Show more
Response from developer
Hello! Thank you for your positive feedback! We are pleased that you are satisfied with our Watch Faces app! Feel free to share your suggestions or ideas with us 💛
Misleading Ads - doesn’t work how you think and developers are lying
The ads show someone moving their watch and the 3D is dynamic with the movement. Well, that’s not how it works. It’s a 2 second static animation that starts when you lift your hand. After trying to get it to work as I thought this is what I found IN the app: “Unfortunately, Apple doesn’t allow to use dynamic watch faces permanently as it will drain the watch battery very fast” Very misleading Update: I see your response below- your ads are still horribly misleading. Apple should remove your app from the store.
Update again: the developer keeps responding "We’re sorry to learn about the negative experience you had with the app."
But I am still seeing their deciding ads that show dynamic watch faces and Apple Watches DO NOT support those. It’s not a negative experience, it’s them lying.
Update again: the developer keeps responding "We’re sorry to learn about the negative experience you had with the app."
But I am still seeing their deciding ads that show dynamic watch faces and Apple Watches DO NOT support those. It’s not a negative experience, it’s them lying.
Show more
Response from developer
We’re sorry to learn about the negative experience you had with the app.
Disappointed with weather
Cool graphics but if you need accurate weather information for where you are, it may be incorrect. I live in Reseda, CA and the weather portion keeps pulling weather from and stating my location as Calabasas, CA. Sure it’s 6.2 miles away but Reseda is in the San Fernando Valley and temps/weather can be significantly different depending on the time of year. Same goes for if I went over the hill into Hollywood. My settings are as they suggested on Always and Precise but still considers me Calabasas. You can’t even manually change the city. Why can’t they pull from the iPhone’s weather location instead of going through a third party that clearly does know the area or isn’t precise enough?
Additionally, some of the graphics widgets don’t appear as they did in selection pages.
It doesn’t preview in the Apple Watch app either. You have to add the watch face to see how it came out. I have a Series 6.
Additionally, some of the graphics widgets don’t appear as they did in selection pages.
It doesn’t preview in the Apple Watch app either. You have to add the watch face to see how it came out. I have a Series 6.
Show more
Response from developer
Hello. We're sorry for the inconvenience. Please, contact us at support@watch-faces-app.com to solve this issue, our support team will answer you promptly.
Cool complications if they would work
I really like the complications but some of them just don’t update. None of the weather ones I’ve tried update through out the day. It’ll update when you first install it and then nothing happens after that. Stays on the same temperature and forecast the rest of the day. The only time it updates is if I remove it and re-add it which defeats the purpose of having it at a quick glance on my watch. I’ve made sure all of the settings (background refresh, notifications, etc) are set but it still doesn’t update. Fix this and it’s 5 starts for me.
Show more
Response from developer
Hello. We're sorry for the inconvenience. Please, contact us at support@watch-faces-app.com to solve this issue, our support team will answer you promptly.
