App doesn’t work and support still hasn’t responded
I have now submitted three tickets to their support team and still have not received any response from them. I have followed the steps on their site to troubleshoot the app issue multiple times over the last week and the app is still not working with my watch. Do not waste your money on this item. I will be happy to amend my review if the support team gets back to me and either fixes the situation or refunds my money.
Update: this is now my fourth reply back to you after your message for me to check my spam which I have been doing. You still have not replied to any of my messages and as you have not responded when I try to contact you via your developer website, I am contacting you here. The app still isn’t working and I still haven’t been refunded.
Update: this is now my fourth reply back to you after your message for me to check my spam which I have been doing. You still have not replied to any of my messages and as you have not responded when I try to contact you via your developer website, I am contacting you here. The app still isn’t working and I still haven’t been refunded.
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Response from developer
Hello. Please update this app at the App Store
Almost Perfect
I ended up paying for the lifetime subscription and I personally think it was worth it. I do have a couple suggestions.
When editing complications under the watch face widgets, I noticed there are some missing within the same face. For example, if there are 3 circles at the bottom that are using ‘Watch Face Widgets’ and are set to steps, calories, and distance, I tried to change the order and would set the first circle to calories but I couldn’t set the middle to steps.
Having a ‘Liked’ or ‘Save’ feature within the app itself would be helpful too. Some complications within the ’Watch Face Widgets’ disappear if you change it to something else so I would have to go back to the app and re-download the face to get the widget I wanted.
When editing complications under the watch face widgets, I noticed there are some missing within the same face. For example, if there are 3 circles at the bottom that are using ‘Watch Face Widgets’ and are set to steps, calories, and distance, I tried to change the order and would set the first circle to calories but I couldn’t set the middle to steps.
Having a ‘Liked’ or ‘Save’ feature within the app itself would be helpful too. Some complications within the ’Watch Face Widgets’ disappear if you change it to something else so I would have to go back to the app and re-download the face to get the widget I wanted.
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Response from developer
Hello! Thank you for your positive feedback! We are pleased that you are satisfied with our Watch Faces app! Feel free to share your suggestions or ideas with us 💛
Misleading Ads - doesn’t work how you think and developers are lying
The ads show someone moving their watch and the 3D is dynamic with the movement. Well, that’s not how it works. It’s a 2 second static animation that starts when you lift your hand. After trying to get it to work as I thought this is what I found IN the app: “Unfortunately, Apple doesn’t allow to use dynamic watch faces permanently as it will drain the watch battery very fast” Very misleading Update: I see your response below- your ads are still horribly misleading. Apple should remove your app from the store.
Update again: the developer keeps responding "We’re sorry to learn about the negative experience you had with the app."
But I am still seeing their deciding ads that show dynamic watch faces and Apple Watches DO NOT support those. It’s not a negative experience, it’s them lying.
Update again: the developer keeps responding "We’re sorry to learn about the negative experience you had with the app."
But I am still seeing their deciding ads that show dynamic watch faces and Apple Watches DO NOT support those. It’s not a negative experience, it’s them lying.
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Response from developer
We’re sorry to learn about the negative experience you had with the app.
Disappointed with weather
Cool graphics but if you need accurate weather information for where you are, it may be incorrect. I live in Reseda, CA and the weather portion keeps pulling weather from and stating my location as Calabasas, CA. Sure it’s 6.2 miles away but Reseda is in the San Fernando Valley and temps/weather can be significantly different depending on the time of year. Same goes for if I went over the hill into Hollywood. My settings are as they suggested on Always and Precise but still considers me Calabasas. You can’t even manually change the city. Why can’t they pull from the iPhone’s weather location instead of going through a third party that clearly does know the area or isn’t precise enough?
Additionally, some of the graphics widgets don’t appear as they did in selection pages.
It doesn’t preview in the Apple Watch app either. You have to add the watch face to see how it came out. I have a Series 6.
Additionally, some of the graphics widgets don’t appear as they did in selection pages.
It doesn’t preview in the Apple Watch app either. You have to add the watch face to see how it came out. I have a Series 6.
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Response from developer
Hello. We're sorry for the inconvenience. Please, contact us at support@watch-faces-app.com to solve this issue, our support team will answer you promptly.
Cool complications if they would work
I really like the complications but some of them just don’t update. None of the weather ones I’ve tried update through out the day. It’ll update when you first install it and then nothing happens after that. Stays on the same temperature and forecast the rest of the day. The only time it updates is if I remove it and re-add it which defeats the purpose of having it at a quick glance on my watch. I’ve made sure all of the settings (background refresh, notifications, etc) are set but it still doesn’t update. Fix this and it’s 5 starts for me.
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Response from developer
Hello. We're sorry for the inconvenience. Please, contact us at support@watch-faces-app.com to solve this issue, our support team will answer you promptly.
Misleading, bad business practices
This app immediately inundates you with purchase offers while withholding the fact that there’s a trial available, perhaps as an alibi to reject refunds. The “watch faces” aren’t actually watch faces at all which I now understand may be a limitation of watchOS, but it’s still misleading nonetheless. This app actually provides still or animated images for use with the portraits or photos Watch face respectfully. It also provides unique complications for use with the modular or modular duo Watch faces. Those complications require use of health data and location; and unfortunately, their privacy policy says they can use your data for “other” uses and share it with their partners. This is all very dirty and despicable. I’m hoping Apple sees this and approves my refund request.
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Beautiful dynamic faces!
Thank you for this great app, that is very easy to use, with beautiful dynamic faces! I only would wish that it could have more compilations to add to the face, especially at the corners, thus allowing the face to be clear, and to show it‘s beauty! Thank you for your effort!
Dear sir, after I bought the app, it seems not to be functioning anymore?! It opens the watch app and the face is added to my watch faces but does to apply to the watch?! It was working perfectly before?! I hope this issue will be solved soon! Thank you!
Dear sir, after I bought the app, it seems not to be functioning anymore?! It opens the watch app and the face is added to my watch faces but does to apply to the watch?! It was working perfectly before?! I hope this issue will be solved soon! Thank you!
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Response from developer
Hello 👋 Thank you for such a positive review of the Apple Watch Faces Gallery & Widget app 🙌 Our team weekly updates watch faces and widgets. We work hard to make the app better for you :) We are happy that you loved to watch faces designs and widgets😊 Stay tuned for the updates! Watch Faces & Widgets Team ❤️
Immediately skeptical of this app
So this app offers a premium plan that unlocks all premium content and faces. They are upfront about that. However there is no way to see anything in the library until after you pay. There are no free or trial faces. You can’t even fully open the app without paying. I don’t mind to pay if the faces are worth it to me, however to insist on a payment before I can even see any of the faces, is ludicrous. There’s too many apps with only wallpapers, and I’m not paying for a photo that I can save as a background myself from google. I want the use of widgets and “complications” which I’m sure this app offers, however, to force me to pay before I can even see any of them is a sure fire way to not get a purchase.
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Response from developer
Hi! Our app is free and contains a lot of free watch faces in the "Free" category above on the main screen. You can switch to Premium mode with unlimited watch faces if you want, or keep using the app for free. Funds raised cover development and maintenance costs. Thanks for understanding.
Was great at first
This app used to work great for me with the animated faces. That is why I got the app to have cute faces for each holiday. However after about a month of the animation working it has now stopped. I suspect it’s annoying Apple and their rotten programming! So many times I have problems with apps or Apples Mail app and you Google to see all the other people having problems but Apple refuses to acknowledge or fix issues. So app really doesn’t work for me anymore and I am disappointed but I gave 4 stars because I dont think it’s the developers fault. When the app did work for me I felt that they needed more holiday content. A lot of repetition when I scroll.
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Response from developer
Hi! Thank you for the feedback. Do you mind sharing your detailed opinion with our developers? We want to make the app better for you. Please email us via the "Help" window in the app
Runner9
Ever since I seen the ad come up and I download it, I’ve loved it different watch faces you can choose from from the Christmas to the Valentine’s Day Thanksgiving Easter or whatever your mood is it doesn’t have to be a holiday. You could just be in a nice sleek design there’s only been one or two maybe that I put on there did that it didn’t work but it could’ve been me too so that’s why I’m still giving him five stars, and once you download, they say it’s free I haven’t been charged so I like it and I think he will too. I’ve had no issues whatsoever none
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Response from developer
Hello! Thank you for your positive feedback! We are pleased that you are satisfied with our Watch Faces app! Feel free to share your suggestions or ideas with us
Misleading advertising
The transaction for a “lifetime” purchase is not informing the purchaser that it is a subscription based service transaction and instead portrays a false statement for users to believe it is a one-time transaction.
At first glance there are a few free watch faces I would say in a range of 9-12 available while the rest of the “premium” faces are sold only through the subscription based service.
Reading through the terms and conditions though a refund/cancellation is possible through the Apple Store there are reviews mentioning that the process is overstated in terms of how long it will take for it to happen.
At first glance there are a few free watch faces I would say in a range of 9-12 available while the rest of the “premium” faces are sold only through the subscription based service.
Reading through the terms and conditions though a refund/cancellation is possible through the Apple Store there are reviews mentioning that the process is overstated in terms of how long it will take for it to happen.
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Not As I Saw On The Advertisement
Saw this app advertised on Facebook and it showed the how the app really made the picture interactive and like real life 3D. Went to the app instantly to try it out and couldn’t try out the face that the advertisement showed so I paid for the app. Well, none of these faces look anything like the advertisement. Faces that have effects only display for about a second. Literally just another display of false advertising. Good Job!!
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Great
I didn’t like the free version but so far the paid version is worth it! Lots of categories of faces , animations are my favorite but they’re are so many to choose from! I haven’t had any issues using the paid version so far…Looking forward to what gets added next! Thank you!
Never worked properly
This is app has never worked properly. I looked a t the reviews and thought, “ sure this could be fun.” I even paid to unlock all the different options. I should have tried it first. I’ve yet to get a face to install properly despite following their troubleshooting steps thoroughly. I’ve reached out for support and it’s been more than a week and I’m still waiting for meaningful support. All I’ve gotten is a pre-generated response. This app is absolute trash. DO NOT WASTE YOUR TIME OR MONEY. This app doesn’t not work as advertised and the support is absolute garbage!
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Watch faces
I have really enjoyed this app . So many different faces to choose from and every week new ones to pick come out . It’s a great low one time price for really cool Watch faces and every holiday new ones come out , so u get to celebrate your hoildays with cool new looks every week . I was really surprised that the app worked so good for the Low price . I tried several others first and they were just plain looking are either the app would run my battery down fast . Not this app cool faces and it does not affect your battery one bit . All 5 stars and then some for this amazing app .
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Response from developer
Hello 👋 Thank you for such a positive review of the Apple Watch Faces Gallery & Widget app 🙌 Our team weekly updates watch faces and widgets. We work hard to make the app better for you :) We are happy that you loved to watch faces designs and widgets😊 Stay tuned for the updates! Watch Faces & Widgets Team ❤️
Definitely worth the cost
The faces are super cute and can be customized quite a bit. I’m glad I did buy this app, though. There are so many options; all are colorful & easily added. Hundreds of watch faces aren’t necessary, but they sure are fun.
I wish they would automatically rotate!!
Buy this app; you will enjoy it every time you check your watch!!
I wish they would automatically rotate!!
Buy this app; you will enjoy it every time you check your watch!!
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Just keeps getting better
Thank you for this app. There is always a nice selection of watch faces both free and premium. As I mentioned in a previous review, I bought the lifetime premium version, which I don’t usually do. However, I am happy that I broke my usual pattern because, I believe it was worth it. It just keeps getting better far exceeding the initial price. Thank you 🙏🏽 and keep up the great work
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Have now looked at it, did not have much
This already started in the negative when yall hit me with a request for a review about five seconds after trying to trick me into paying money by making the "UNLOCK THING" button super big and bright and making the exit button comically tiny. Now that I've had a chance to peruse their offerings, I find it isn't for me. There's no way to search for analogue watches, since the tags at the top of the navigation aren't much help for actually finding a watch feature you want. This is an app for turning your phone into a ecard from the 2000's. Not that I think that's bad of course, but I wanted something that would have a specific function and there's just no way to find such a thing in this massive list.
Update: after perusing a few other apps i bumped this up a star because at least this app doesn't lie to me about making custom watch faces!
Update: after perusing a few other apps i bumped this up a star because at least this app doesn't lie to me about making custom watch faces!
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Response from developer
Hi! We're sorry that you are unhappy with the app. Please note that we update the app's gallery every week. If you have any specific wishes, please email us via the support section in the app if you have any suggestions about new designs, we are open to any idea
Won’t refund me
I downloaded the app because I wanted to use the Christmas countdown watch face and it told me I needed to purchase it so I did and then after it tells me that it’s not compatible with my watch. I emailed them to which they’ve emailed me back AFTER Christmas on steps how to try to fix the problem. I was over it at that point so I just asked for a refund. After send multiple emails they’ve yet to email me back about my concerns for a refund and I have not received one! Mind you I never used any or downloaded any of their watch faces!
Y’all beware!!
As for this app company, make it right and refund me!!
Y’all beware!!
As for this app company, make it right and refund me!!
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Not compatible, waste of money
Downloaded this app so I could get some Christmas faces for my Apple Watch. Tried it out with a free watch face and it worked fine. Then I decided to buy the premium version so I could get more faces. However after purchasing the premium I found that none of the watches faces were compatible with my Apple Watch! I have an Apple Watch SE and even after doing all the suggested things to try and fix this issue nothing worked, it kept telling the watch faces were not compatible with my watch. So I basically wasted five bucks, which I’m annoyed with. Don’t bother downloading, just go to google images, find a photo and save it as your watch background.
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Response from developer
Please, check if your transaction has been completed in Purchase History. If you see Pending status, please, keep calm, it can take up to 24-72 hrs. After the purchase is Complete - please, relaunch the app and press "Restore Purchases" button in the Settings
