NOW Completely dysfunctional
With the iOS upgrades and the TCM app upgrade, this app is completely unusable across all platforms- Apple TV, iPad and iPhone. I’ve tried deleting the app and reinstalling it, it asks whether it can use my TCM subscription through my provider and then nothing. It won’t let me sign in under settings. It won’t start showing movies when I try to watch live. It has the functionality of a brick.
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Should be 0 stars
I’ve finally given up on these people. The are are totally useless & never fix anything.
The developer support is totally useless and never responds.
As an update … developer support will send you an email with the usual (clear cache, reinstall, blah, blah, blah). When you reply back that it still didn’t work you’ll never hear from them again. Junk.
This app is so bad and seems to get worse all the time. Try to run the app on the iPad says not authenticated. Try to sign in, get no option to. Run the amazon firestick version, just spins, doing nothing so many times. No network problem other streaming apps are fine. I suppose Turner has gone straight to hell since Ted passed.
The developer support is totally useless and never responds.
As an update … developer support will send you an email with the usual (clear cache, reinstall, blah, blah, blah). When you reply back that it still didn’t work you’ll never hear from them again. Junk.
This app is so bad and seems to get worse all the time. Try to run the app on the iPad says not authenticated. Try to sign in, get no option to. Run the amazon firestick version, just spins, doing nothing so many times. No network problem other streaming apps are fine. I suppose Turner has gone straight to hell since Ted passed.
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After all this time IT STILL DOESN’T WORK
Fails to authenticate. Leads you through the signup process like everything is OK. Then it won’t let you sign in. IT’S HUGE STEAMING PILE OF JUNK.
Fredb
Cannot sign in, get error message
What’s going on?
App was working fine until a few days ago. It will not play anything. I’ve reinstalled several times.
Poor Spectrum Subscribers
Alas, us forlorn Spectrum subscribers, dedicated fans of TCM, have suffered for over two months with our inability to use the iOS app, as we can’t even Sign In on our iPhones, after trying all the usual fixes. I’ve gone round-and-round with TCM Customer Support via email, with no fix in sight. Lo and behold, a new version, 4.4.0, dropped a few days ago. Could this be the fix needed? NO. NOPE. Same Sign In problems as before, Watch TCM on my iPhone unable to add content to my watchlist. Good thing my Apple TV 4K still works running tvOS. Oh, well. Maybe one day my iPhone will once again let me Sign In, and be usable again…
A new version after many complaints from many subscribers, and negative reviews, have not been met with a fix that returns it to usability. Too bad.
A new version after many complaints from many subscribers, and negative reviews, have not been met with a fix that returns it to usability. Too bad.
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Defective Ap
Has to be reauthenicated at least daily if not hourly, and can even log you out while pausing a film for a few minutes after which it starts over from the beginning rather than resuming from the pause point. Has to be rebooted multiple times before it recognizes the TV subscription. I’ve corresponded with TCM support to no avail. They either can’t fix the issues or just don’t care to. After every reboot it also turns on closed captioning. One of the worst Apple TV apps I’ve ever used, hands down.
UPDATE: The developer replied to this with the same tech support contact I have already used with zero results. I’ll be happy to update again if they ever resolve these ongoing issues.
UPDATE: The developer replied to this with the same tech support contact I have already used with zero results. I’ll be happy to update again if they ever resolve these ongoing issues.
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Not working
Download the app and it’s not working with my provider Direct TV. Quite frustrating
Make TCM accessible to all
People who don’t have cable (most of us) want our TCM
Access
With all the technology out there, there is no reason you can’t come up with an online access subscription. I’d be the first in line. Cable access is a dinosaur trudging to tar pits. You need to get with the program.
TCM living in the stone age
I haven’t had cable since 2015. I can’t believe that there are apps still requiring a link to a cable subscription. Wouldn’t you rather get my $20+ directly and get to keep it all instead of maybe getting 3 pennys per person who actually still even pays for cable with a tier high enough to get tcm?
Should be 0 stars
The developer support is totally useless and never responds.
As an update … developer support will send you an email with the usual (clear cache, reinstall, blah, blah, blah). When you reply back that it still didn’t work you’ll never hear from them again. Junk.
This app is so bad and seems to get worse all the time. Try to run the app on the iPad says not authenticated. Try to sign in, get no option to. Run the amazon firestick version, just spins, doing nothing so many times. No network problem other streaming apps are fine. I suppose Turner has gone straight to hell since Ted passed.
As an update … developer support will send you an email with the usual (clear cache, reinstall, blah, blah, blah). When you reply back that it still didn’t work you’ll never hear from them again. Junk.
This app is so bad and seems to get worse all the time. Try to run the app on the iPad says not authenticated. Try to sign in, get no option to. Run the amazon firestick version, just spins, doing nothing so many times. No network problem other streaming apps are fine. I suppose Turner has gone straight to hell since Ted passed.
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Debbie
Unfortunately will not work with spectrum. App has gone to black screen on my phone. Cannot get app open on phone.
I can pull up on iPad but will not transfer to tv.
I can pull up on iPad but will not transfer to tv.
Where is search?
How can you have a movie app with no search feature? How am I supposed to find a movie? I want to watch that I was told was on the app?
Outdated app requirements
In the age of streaming platforms, this platform still requires you to have some form of cable TV. Spectrum, dish, AT&T U-verse… The list goes on. I love classic films. It’s one of my favorite things to watch, and I have purchase multiple that I have in my library on prime and on Apple. Such a shame that one of my favorite mediums I can’t watch because I don’t have the budget nor do I want to dish out hundreds of dollars a month for channels I don’t want, nor is it even affordable anymore. I love turn classic movies, including side segments from Ben Mankiewicz and old bits of Robert Osborne. The love of the Classics that they had came across in their commentaries. It is a shared love that I have for these films, but can no longer indulge in thanks to this format. What a pity.
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Should be 0 stars
This app is so bad and seems to get worse all the time. Try to run the app on the iPad says not authenticated. Try to sign in, get no option to. Run the amazon firestick version, just spins, doing nothing so many times. No network problem other streaming apps are fine. I suppose Turner has gone straight to hell since Ted passed.
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Five stars for TCM, but the app is weak
I feel lucky if the app will resume where I left off. More times than not you have to fast forward which only inches forward. There isn’t streaming out there that this bad.
Suckiest app on the planet
Maybe it’s the Apple TV box but I have to delete and reinstall this app 99% of the time to watch anything on it.
Reboot all the time
I have to reboot all the time.
Not working for this DISH customer.
Non accessible for months.
