No longer authenticates with Spectrum
Suddenly won’t “authenticate”. My favorite app no longer works! Great service; terrible app
App doesn’t match TV listings
I had no difficulty downloading, accessing app and connecting to my TV subscriber (DISH). My issue is that the movies listed within the app do not include other movies available in TV subscriber listings. Case in point: Watched “The Phantom of the Paradise” today and no where is it listed on the app to watch. Same issue with Frank Langella’s version of Dracula. Listed on TV and no where to be found in the app. You also cannot make a “watch list”
or resume a movie you are watching. Come on already😣🫤🤔
or resume a movie you are watching. Come on already😣🫤🤔
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WHY???
Where is all of the info on the actors/films??? Other than the films themselves that was the best thing about the app. I loved being able to read the info about the actors, the production, the crew, etc… It was everything I wanted & expected from a film loving company like TCM. It was all displayed in a no nonsense way & it was awesome. Now it’s just a “Recently Added” section where it used to be, like some kind of afterthought, you should just rename that section to “Recently Afterthought”.
Why on earth would y’all get rid of all of the actor/production info/notes???
What genius thought that up??? I mean c’mon…
Why on earth would y’all get rid of all of the actor/production info/notes???
What genius thought that up??? I mean c’mon…
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Tcm
The tv app suck, the phone app won’t open times out, the movie programming has become horrible. They fired their best programmer. Robert Osborne and Ted Turner would be broken hearted at how they’ve ruined TCM. All to save a buck. The ceo is a jerk.
Website and App DO NOT FUNCTION
Website prompts you to download the app which just spins, never loads. Too bad. Great movies, worthless tech. I’m thinking TCM no longer wants to continue its existence and this is their way of asking everyone to go away?
Still Doesn’t Work
This app has not worked for over three years. I press on the SPECTRUM button and nothing happens. I’ve complained about this both to. Network and to the developer before. No response.
Review only for WEBSITE WEEKLY SCHEDULE
2 issues:
1. On a recent update—with the consent to use our data—the full months schedule was eliminated. Instead it starts at the current date. Sometimes you want to quickly look back (without going to that inconvenient Highlights and trying to find under those categories).
2. On the Schedule You haven’t fixed the way the current movie that’s on now prevents you from pulling up, and seeing the full write up and photo all at once. (After all, the synopsis are short enough now.) Yet for any other time you can pull up and see 3 movies listed at once. Very annoying.
3. With the need to go to wiki, for a full synopsis, the data collection, and the above inconveniences, I’m strongly considering deleting my Bookmark and just using my provider.
1. On a recent update—with the consent to use our data—the full months schedule was eliminated. Instead it starts at the current date. Sometimes you want to quickly look back (without going to that inconvenient Highlights and trying to find under those categories).
2. On the Schedule You haven’t fixed the way the current movie that’s on now prevents you from pulling up, and seeing the full write up and photo all at once. (After all, the synopsis are short enough now.) Yet for any other time you can pull up and see 3 movies listed at once. Very annoying.
3. With the need to go to wiki, for a full synopsis, the data collection, and the above inconveniences, I’m strongly considering deleting my Bookmark and just using my provider.
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Very slow
I love tcm but the app is slow and the repeated authentication is excessive
App is broken, and nobody seems to care.
App will launch to the main screen, but attempting to play any movie results in an endless display of those goofy symbols (the movie never starts). Relaunching the app results in the Watch TCM splash screen with a small spinning graphic below it - it stalls there - never even gets to the main screen. This has been like this for at least a month. iPad with the latest OS, so I doubt that’s an issue.
Is anyone able to use this thing? Oh, and you can skip the gratuitous AI generated “we’re sorry you’re having this experience “ reply. Devote your energies to fixing your app.
Is anyone able to use this thing? Oh, and you can skip the gratuitous AI generated “we’re sorry you’re having this experience “ reply. Devote your energies to fixing your app.
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Feels like I’ve been cheated
I pay extra for my cable just so I can watch TCM. It says in the terms if use that my internet provider should work. As soon as I click sign in it says it’s not a supported provider. I cry foul. I’ve been thinking about canceling cable anyway and going to another streaming service. I may just say goodbye to TCM once and for all.
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Apple TV App Broken
Can’t sign in after recent update. Please fix.
NOW Completely dysfunctional
With the iOS upgrades and the TCM app upgrade, this app is completely unusable across all platforms- Apple TV, iPad and iPhone. I’ve tried deleting the app and reinstalling it, it asks whether it can use my TCM subscription through my provider and then nothing. It won’t let me sign in under settings. It won’t start showing movies when I try to watch live. It has the functionality of a brick.
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Should be 0 stars
I’ve finally given up on these people. The are are totally useless & never fix anything.
The developer support is totally useless and never responds.
As an update … developer support will send you an email with the usual (clear cache, reinstall, blah, blah, blah). When you reply back that it still didn’t work you’ll never hear from them again. Junk.
This app is so bad and seems to get worse all the time. Try to run the app on the iPad says not authenticated. Try to sign in, get no option to. Run the amazon firestick version, just spins, doing nothing so many times. No network problem other streaming apps are fine. I suppose Turner has gone straight to hell since Ted passed.
The developer support is totally useless and never responds.
As an update … developer support will send you an email with the usual (clear cache, reinstall, blah, blah, blah). When you reply back that it still didn’t work you’ll never hear from them again. Junk.
This app is so bad and seems to get worse all the time. Try to run the app on the iPad says not authenticated. Try to sign in, get no option to. Run the amazon firestick version, just spins, doing nothing so many times. No network problem other streaming apps are fine. I suppose Turner has gone straight to hell since Ted passed.
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After all this time IT STILL DOESN’T WORK
Fails to authenticate. Leads you through the signup process like everything is OK. Then it won’t let you sign in. IT’S HUGE STEAMING PILE OF JUNK.
Fredb
Cannot sign in, get error message
What’s going on?
App was working fine until a few days ago. It will not play anything. I’ve reinstalled several times.
Poor Spectrum Subscribers
Alas, us forlorn Spectrum subscribers, dedicated fans of TCM, have suffered for over two months with our inability to use the iOS app, as we can’t even Sign In on our iPhones, after trying all the usual fixes. I’ve gone round-and-round with TCM Customer Support via email, with no fix in sight. Lo and behold, a new version, 4.4.0, dropped a few days ago. Could this be the fix needed? NO. NOPE. Same Sign In problems as before, Watch TCM on my iPhone unable to add content to my watchlist. Good thing my Apple TV 4K still works running tvOS. Oh, well. Maybe one day my iPhone will once again let me Sign In, and be usable again…
A new version after many complaints from many subscribers, and negative reviews, have not been met with a fix that returns it to usability. Too bad.
A new version after many complaints from many subscribers, and negative reviews, have not been met with a fix that returns it to usability. Too bad.
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Defective Ap
Has to be reauthenicated at least daily if not hourly, and can even log you out while pausing a film for a few minutes after which it starts over from the beginning rather than resuming from the pause point. Has to be rebooted multiple times before it recognizes the TV subscription. I’ve corresponded with TCM support to no avail. They either can’t fix the issues or just don’t care to. After every reboot it also turns on closed captioning. One of the worst Apple TV apps I’ve ever used, hands down.
UPDATE: The developer replied to this with the same tech support contact I have already used with zero results. I’ll be happy to update again if they ever resolve these ongoing issues.
UPDATE: The developer replied to this with the same tech support contact I have already used with zero results. I’ll be happy to update again if they ever resolve these ongoing issues.
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Not working
Download the app and it’s not working with my provider Direct TV. Quite frustrating
Make TCM accessible to all
People who don’t have cable (most of us) want our TCM
