No downloads
Im trying to download England and wales for planning a route but the download stops at 40% consistently. I have decent cell service with 3 bars of 4G. Surely that should be sufficient.
Without a download the app is completely useless as far as I can tell
Also I’m sure I had downloaded at one point and have no idea it went away until I launched the app again to demonstrate.
UPDATE
Now that I have a boat I’ve been using the app more. I think it’s biggest drawback is the need for RCR membership to add notes and whatever other options are available.
I mean, it’s the app I’m interested in not the RCR (no offence)
A modest fee for the full app usage would be appropriate.
Without a download the app is completely useless as far as I can tell
Also I’m sure I had downloaded at one point and have no idea it went away until I launched the app again to demonstrate.
UPDATE
Now that I have a boat I’ve been using the app more. I think it’s biggest drawback is the need for RCR membership to add notes and whatever other options are available.
I mean, it’s the app I’m interested in not the RCR (no offence)
A modest fee for the full app usage would be appropriate.
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New upgrade loses functionality
I’m on iPhone 16 pro max iOS 26.5. Route search never finds anywhere and I keep getting asked re icon size but I have no icons at all. Only usefulness is route which does work with pin. Otherwise reverting to other apps
Decent
Hmmm is this meant to work or is it one of those “”beta”” versions?
Much better
Downloaded the latest version and there were issues, contacted app support and with in two days a new patch had been released fixing the issues. The app is now much better than it originally was. An essential tool for anyone on the UK Canal network.
Unusable
The app requires you to sign up but that is impossible as you can only use letters and numbers, there is no option at all to choose the @ sign
Unusable
Can’t use the route planning function as you have to sign up using an email address. But the email address box only allows letters and numbers, no @ or . can be entered.
Unable to download region
Had to reinstall the app but after doing so am now unable to download the region. Used to use it all the time but is currently unusable.
Broken but good when working
Asks you to download the relevant data pack then the button just doesn’t work, needs fixing asap
Not good
This app will not let me create an account as cannot get the @sign up to put in my password. Not sure why this is. It will only bring up numbers with letters underneath like on a really old mobile.
Not user friendly at all
Loaded this app and went round the mulberry bush several times to try and use it, I shall now delete it to rid myself of the frustration of trying to get anywhere. It may be useful once you have figured it out but not interested in wasting another hour going round and round
?
Can’t register because the “@“ doesn’t appear for entering an email address.
Poor and out of date
I have seen this app advertised at several shows so I thought I’d give it a go.
I can’t even create an account because the app can’t accept that my name and hence my email address contains a hyphen.
I used have this problem with banks in the 90’s but not now.
I’d love to try and use this app but you (the developer) has to accept that some names contain hyphens!
I can’t even create an account because the app can’t accept that my name and hence my email address contains a hyphen.
I used have this problem with banks in the 90’s but not now.
I’d love to try and use this app but you (the developer) has to accept that some names contain hyphens!
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Horrendous UX
As a user experience designer I find myself so frustrated on so many journeys inside this app. The most frustrating is the ‘forgotten password’ workflow. You enter your email and there’s no button to submit it so it’s an impossible task to complete, leaving me permanently unable to use this as a logged in user. The select region button doesn’t work, the login pages don’t scroll, so when a keyboard overlays the UI it’s impossible to input data below the visible fields. I could go on, or if you have any UX jobs going I’d happily help you to solve these for you.
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Crashes every time
Great app when it works but soon as you try to make an account the app crashes ever time.
Ive reached out to the devs but no email back.
Gutted to be honest.
Ive reached out to the devs but no email back.
Gutted to be honest.
Less useful now
'Major rewrite' is much less usable. Cannot focus on things that matter, its ugly, slow to load, paints slow. For example i want to turn off places on interest and only focus on canal stuff - water points, locks, services- but it never saves that preference. RCR part works well thus two stars. Map is zero stars
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Great app but….
This is a great app but still needs much work. Some of the times and distances for journeys are way way out.
Good keep at it but crashes
Cannot login to RCR on iPad. Crashes back to Home Screen.
Keep working on the search screen make results more eeditable and no need to tell it to search or cancel twice.
Apart from that, good stuff keep it going.
Keep working on the search screen make results more eeditable and no need to tell it to search or cancel twice.
Apart from that, good stuff keep it going.
It’s an ok app
The app itself is good and has great functionality. However something that I find frustrating about it is that you cannot say you want to do a circular route I.E Cheshire ring or 4 counties ring without having to force a via point in several places
Something very wrong with this app…
The app appears to work ‘ok’ until you sign-in… the it crashes on next load…
This app really needs to be thoroughly tested before each release.
I will now reinstall it and use it minus the sign-in features.
This app really needs to be thoroughly tested before each release.
I will now reinstall it and use it minus the sign-in features.
Good, when it works
Gives great info re journey planning, but often freezes on home screen of app and won’t load; this bugginess makes it a very frustrating choice compared to others available.


