Wattbike Hub User Reviews

What users say

Top reviews

Ok but unstable

Love the app but frustrated by crashes mid workout. On the free version and would like to go to paid. But not prepared to pay for unstable app.

Hardware ok. Software really poor.

I don’t think I could recommend buying a Wattbike based on years of misery using the Wattbike app.

I was convinced it would improve over time but the other brands have just run away.

Rarely does everything connect easily, certainly not for multiple rides in a row.

For example you came have multiple HR straps connected to your phone and visible but Wattbike can’t see anything…. Same for the shifters.

Overall youll spend so much time trying to delete and reconnect things it’s just not worth it. Try a different trainer with better software.
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HIIT Intervals

Weeeooow! 🥵🥵🥵

Useless with WB Proton

App drops out randomly between 11 and 15 mins. Waste of time as I never know exactly how long my work out will be. To top it all support page on app goes nowhere. WB need to invest in sorting connectivity or I’m off to get a Zwift bike - much more reliable!

Don’t buy a Wattbike.

Purely based on years of misery using the Wattbike app.

Rarely does everything connect easily, certainly not for multiple rides in a row.

For example you came have multiple HR straps connected to your phone and visible but Wattbike can’t see anything…. Same for the shifters.

You spend so much time trying to delete and reconnect things it’s just not worth it. Try a different trainer with better software.
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Cant login using apple ID

Security certificate seemingly expired, unable to login on ipad or phone - can’t now use bike. Absolutely rubbish.

HRM connection is worse than poor

Many reviews on here about this problem. Struggles to connect, disconnects mid ride, major frustration. It has soured my whole experience with WattBike.

Frustrated. Can’t connect bike and contact support feature doesn’t work.

After briefly connecting the bike out of the box, it stopped working. No matter what I do I am unable to connect my proton with the hub app. Even more frustrating, the contact support feature in the app doesn’t work. Guess I will have to go digging for another way to contact them. Hoping they will reach out as a result of this post and then I can change my rating.
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No Apple Watch connection

Maybe the bike I’m using is essentially old tech, but there seems to be no way to connect my Apple Watch to it. I have the watt bike hub app and everything as far as data exchange between apps is ticked. Pretty annoying.

Log out every time

This app logs me out every time I close it. I need to log in again every time I run the app. Incredibly frustrating.

Abysmal

DO NOT USE
Years of trouble gets better then gets worse and worse now I’ve done the same ride on uniform services plan 4 times can see it on log and Strava but won’t let me progress

Connectivity issues

Really struggles to connect and track accurately across the cycle. Has the initial connection but doesn’t track the workout.

Poor App

For a bike you spend several thousand pounds on, the app is poor to say the least. Can’t complete a workout without it dropping out let alone get a sensible out which reflects the monitor.

Zwift conflict

Wattbike is functional but would be so much better if it could connect properly to Zwift. It connects Power and Cadence but transmits no data.

Buggy

Although it works when it works, every time there is an upgrade there is a bug that limits the use of my custom workouts. The app won’t allow for me to scroll up and down, accessing the rides that I’ve paid to create. This has happened with the last two updates, leading me to feel like I’m wasting my money on paying for a subscription.
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Custom Workouts - Unable to scroll through.

Since the latest upgrade, I am now unable to scroll through any of my custom workouts ? Scrolling through the standard workouts works as expected however ?

Custom Workouts

In this app release the Custom Workouts for the Hub+ subscribers are not scrollable anymore. I’m only able to pick the ones at the top of the list.

Dumps workouts, asks for login

Take a great bike, add universally awful software....
Logs me out, sometimes during rides. Dumps all my data.
Asks for login most times I start it.

Nice equipment but app often crashes…

… worst of all doesn’t save progress or allow resumption!

Rubbish

Not fit for purpose, support is non existent. Lost an hours worth of data this morning.