App needs to be useful
The app defies its purpose as full of bugs and glitchy all the time. Always logs out, forgets biometrics, ward settings, consultant settings and watched patients. Not sure why should have this app. Come on DHCW get it working. Last update 7 months ago and not updated since the new software
Unusable
Would give zero stars if I could. The app logs you out all the time meaning you have to do a full login with the Authenticator and set a new PIN multiple times a day. When scrolling patient lists it freezes. You have to log out and reset everything again. DHCW appear to take no interest in fixing it.
Jan 2026: it’s now impossible to log in. No interest in making it work. It now essentially just clutters up my phone and will be deleted. Don’t even bother downloading this
Jan 2026: it’s now impossible to log in. No interest in making it work. It now essentially just clutters up my phone and will be deleted. Don’t even bother downloading this
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Absolutely Rubbish
I have lost all my hopes on this one. I have logged multiple complaints with my local team. They keep saying it’s been informed to the developers. I just don’t know if there are any developers for this one. The app keeps logging me off, asks to enter the pin when logged on, and then freezes, it’s this vicious cycle over and over again. And I don’t know why am I even writing this review as I know that no one cares…. … sad very sad.
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Good features but keeps logging out
It’s really useful especially now being able to see documents.
However since the last update it keeps logging me out, then when I log back in I’ve got to re-set my settings, very frustrating.
However since the last update it keeps logging me out, then when I log back in I’ve got to re-set my settings, very frustrating.
Doctor
Works reasonably well, I can search bloods and documents by scanning patients sticky. It’s not perfect and can be clunky but reduces reliance on desktops
Response from developer
Thank you for your review. That's really useful feedback for us to continue to develop and improve the app.
App does not work
Tired to sign in but stuck on a never ending loading loop, then crashes out
Response from developer
Thank you for your message. We're sorry you have experienced problems with signing in. This may be related to your access permissions in your health board. Please log a call with your local service desk and we can resolve this for you.
Awful
Terribly slow Logs me out all the time, really frustrating. No graphs No access to letters
Stopped working after the latest update. Nice work!
Stopped working after the latest update. Nice work!
Response from developer
Thank you for your message. We're sorry you have experienced issues with the app. We are working on adding functionality to WCP Mobile based on feedback from users. The latest update was on March 27th, and documents are now available to view in the app. Please can you log any problems with your local service desk so we can resolve them. Thanks.
stopped working
worked good for about a day , doesn’t even open anymore
Phase 1 working well
Being able to see results on the go is really useful, particularly when on call Out of hours.
Requires iPhone and EM&S licence (Microsoft) Enterprise Mobility + Security part of O365
- found my consultant list
- scan of NHS no. On wrist band
- to do list
Shortly results notifications and electronic admit, transfer and discharge
Requires iPhone and EM&S licence (Microsoft) Enterprise Mobility + Security part of O365
- found my consultant list
- scan of NHS no. On wrist band
- to do list
Shortly results notifications and electronic admit, transfer and discharge
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