App needs to be useful
The app defies its purpose as full of bugs and glitchy all the time. Always logs out, forgets biometrics, ward settings, consultant settings and watched patients. Not sure why should have this app. Come on DHCW get it working. Last update 7 months ago and not updated since the new software
Unusable
Would give zero stars if I could. The app logs you out all the time meaning you have to do a full login with the Authenticator and set a new PIN multiple times a day. When scrolling patient lists it freezes. You have to log out and reset everything again. DHCW appear to take no interest in fixing it.
Jan 2026: it’s now impossible to log in. No interest in making it work. It now essentially just clutters up my phone and will be deleted. Don’t even bother downloading this
Jan 2026: it’s now impossible to log in. No interest in making it work. It now essentially just clutters up my phone and will be deleted. Don’t even bother downloading this
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Absolutely Rubbish
I have lost all my hopes on this one. I have logged multiple complaints with my local team. They keep saying it’s been informed to the developers. I just don’t know if there are any developers for this one. The app keeps logging me off, asks to enter the pin when logged on, and then freezes, it’s this vicious cycle over and over again. And I don’t know why am I even writing this review as I know that no one cares…. … sad very sad.
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Good features but keeps logging out
It’s really useful especially now being able to see documents.
However since the last update it keeps logging me out, then when I log back in I’ve got to re-set my settings, very frustrating.
However since the last update it keeps logging me out, then when I log back in I’ve got to re-set my settings, very frustrating.
Doctor
Works reasonably well, I can search bloods and documents by scanning patients sticky. It’s not perfect and can be clunky but reduces reliance on desktops
Response from developer
Thank you for your review. That's really useful feedback for us to continue to develop and improve the app.




