Zero Functionality
App is completely useless. Can’t do a single thing on it. I’ve tried deleting and reinstalling, nothing.
I have to order my prescription by physically driving to the surgery and putting a note in the box. Why have an app at all.
I’ve ’reported a problem’ if you decide to do this, make sure you have a pen and paper handy because you’ll need to record all the error codes. Oh and towards the end of the (probably pointless exercise) you have to obtain the version no of the app. This is on the Home Screen, however if you navigate away from the ‘problem’ form, you have to start all over again..
I get that apps have some issues, looking at the history of the reviews dating back years. Nothing has been done.
I have to order my prescription by physically driving to the surgery and putting a note in the box. Why have an app at all.
I’ve ’reported a problem’ if you decide to do this, make sure you have a pen and paper handy because you’ll need to record all the error codes. Oh and towards the end of the (probably pointless exercise) you have to obtain the version no of the app. This is on the Home Screen, however if you navigate away from the ‘problem’ form, you have to start all over again..
I get that apps have some issues, looking at the history of the reviews dating back years. Nothing has been done.
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A disgrace
The government has now prevented repeat prescriptions being ordered at my local pharmacy so I now have to drive a mile down the road just to hand the prescription in at the doctor’s surgery.
I thought I’d use this app to save me the trouble to no avail. I can’t even login so I’ve no idea if the app is any use other than it’s got a pitiful two stars at the time I’m writing this review. Login error after error, check if your human messages, having you click on photos of buckets only to see another error message blah blah. I’ll probably kick the bucket before I ever access this pitiful app. It’s just not acceptable on an app relating to your health records. 🤷♂️😡
I thought I’d use this app to save me the trouble to no avail. I can’t even login so I’ve no idea if the app is any use other than it’s got a pitiful two stars at the time I’m writing this review. Login error after error, check if your human messages, having you click on photos of buckets only to see another error message blah blah. I’ll probably kick the bucket before I ever access this pitiful app. It’s just not acceptable on an app relating to your health records. 🤷♂️😡
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Has the potential…
The app has the potential for efficiency for patients and health professionals, once departments are cohesive and it’s fully implemented it will reduce pressures from healthcare and support patients to feel more empowered and responsible over their health
Unfortunately apart from GP surgeries departments such as gynaecology and mental health teams do not use this nor is there a clear plan for patients to know when and how it will be developed.
It depends on the GP whether you are able to see your medical records, results etc. GPs appear reluctant or not supported to use this. Access is dependent on the GP surgery which is unfair. But GPs should be given more support to utilise this.
I recently spoke to a staff member in the Cardiff and vale health board in south wales who said the senior management of departments have no vision in supporting its implementation…it would be beneficial for health boards and departments to be held accountable but also supported for improving patients access to their care.
Unfortunately apart from GP surgeries departments such as gynaecology and mental health teams do not use this nor is there a clear plan for patients to know when and how it will be developed.
It depends on the GP whether you are able to see your medical records, results etc. GPs appear reluctant or not supported to use this. Access is dependent on the GP surgery which is unfair. But GPs should be given more support to utilise this.
I recently spoke to a staff member in the Cardiff and vale health board in south wales who said the senior management of departments have no vision in supporting its implementation…it would be beneficial for health boards and departments to be held accountable but also supported for improving patients access to their care.
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Not working
I have not been able to use the app for at least two weeks. Can anyone please help.
No App
Needs to fix photo section in usable
