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Response from developer
¡Hola! Muchas gracias por tu valoración. Nos alegra saber que la app te resulta sencilla y cómoda de usar. ¡Que tengas un buen día!
Awesome
Very Good app
Sin seguro y sin soluciones
Contraté una limpieza a través de Webel y durante el servicio se produjeron varios daños en mi vivienda, incluyendo varios cristales arañados. Entiendo que un accidente puede ocurrir y fui comprensiva con la profesional, pero la respuesta de Webel ante la reclamación fue ofrecerme únicamente un bono de 7 €. Considero que no es una solución proporcional a los daños ocasionados. Muy decepcionada con la gestión y con la protección que ofrece la plataforma al cliente. No volveré a utilizarla.
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Bad costumer service
The app could be good, you can find professionals to do the job you’d like but if for any unfortunate reason you get a professional that dosnt do the job properly or as you expect the costumer service won’t support you at all!! I had a cleaner that didn’t clean and the costumer service gave me partial refund even though I had pictures to prove what I was saying. I started using the app because I wanted sort of an insurance in case something goes left with a professional but here you won’t find that support. Won’t be using it anymore.
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I really recommend it
One of the best
Ninanino
Bio
Good
5****
Cleaning
5
Where is my money?
They charged my account 11 days ago for a service that was cancelled by the cleaner. I haven't received any answer for the 3 emails that I have sent them.
The worker cancelled the already-accepted service 2 hours before the start of the work. Just 2 hours. And money is deducted from my account to the pocket of these people. This is text-book scamming.
Avoid
The worker cancelled the already-accepted service 2 hours before the start of the work. Just 2 hours. And money is deducted from my account to the pocket of these people. This is text-book scamming.
Avoid
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Brilliant app- I use it for everything!
In two years I can honestly say I’ve never had a bad experience with Webel! Very user-friendly and always expanding the services available!
Bad Update
This app used to be good. Now you can’t reach service people directly. You have to create an “opportunity”.
I’ve spoken to several service people that used to use this app and they were unaware why customers were not able to reach them. So everyone has migrated to other apps.
I’ve spoken to several service people that used to use this app and they were unaware why customers were not able to reach them. So everyone has migrated to other apps.
Response from developer
Hi, thanks for sharing this. We understand how frustrating it can feel when a feature you relied on changes. The new “opportunity” system was designed to help more professionals apply to each request, but we know some users preferred contacting providers directly. We’re already working on improvements so communication feels clearer and more direct for everyone. If you’d like to share more details, feel free to write us at contact@appwebel.com . We appreciate your feedback and hope to make your experience better again.
Perfect
Perfect
Whatever you need
Amazing app. Every time I need something around the house (cleaner, fixing something) I use Webel. Affordable fast and easy.
Response from developer
Hello! It’s great to know that you’re satisfied with the app. It makes us incredibly happy. Thank you so much for your review. Have an excellent day!
Great app
Great app!
Been threatened to block my account
This app is full of clown professionals, you get charged upfront and 30 min before the service people cancel with no consequences when you as a customer has paid upfront and waited for days. App also shows professionals are available when professionals are saying their accounts are restricted. Takes forever to get your money back and customer service is slow and ridiculous and threatens to block your account because the system falsely prompted you're trying to contact professionals out of the app. This app should be banned from App Store as it's a total waste of time and energy and hold your money and ruin your plans.
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Very bad app
I hate these kind of opportunities and it’s totally waste of time and it’s nothing
Nina
Thank you
The app keeps spamming with notifications
Everything in the app works fine but if you plan to keep sending promotional notifications you need to add an option for the user to disable them. Otherwise I need to turn off the notifications completely which is bad as I want to be notified about status of my booking… Please fix this
So easy to use
East to use and we have had buisness from Webel
I’m a handyman who loves this app because it’s simple
Great for home owners to get the help they need
