Webel Reviews: Is It Legit?

Customer Experience

Positive experience71.4% of reviews
Neutral0.0% of reviews
Negative experience28.6% of reviews

~ Based on 77 written reviews from the US App Store.

Is Webel Safe?

Webel: Home services appears safe based on user ratings. AppsHunter Safety Score for Webel is 96/100.

This assessment is based on 236 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.9% of ratings point to a safe experience
0.8% of ratings suggest some concerns
1.3% of ratings point to a risky experience

~ Based on 236 App Store ratings for Webel.

Is Webel Legit?

Webel: Home services appears to be a legitimate app. AppsHunter Legitimacy Score for Webel is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

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Awesome

Very Good app

Sin seguro y sin soluciones

Contraté una limpieza a través de Webel y durante el servicio se produjeron varios daños en mi vivienda, incluyendo varios cristales arañados. Entiendo que un accidente puede ocurrir y fui comprensiva con la profesional, pero la respuesta de Webel ante la reclamación fue ofrecerme únicamente un bono de 7 €. Considero que no es una solución proporcional a los daños ocasionados. Muy decepcionada con la gestión y con la protección que ofrece la plataforma al cliente. No volveré a utilizarla.
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Bad costumer service

The app could be good, you can find professionals to do the job you’d like but if for any unfortunate reason you get a professional that dosnt do the job properly or as you expect the costumer service won’t support you at all!! I had a cleaner that didn’t clean and the costumer service gave me partial refund even though I had pictures to prove what I was saying. I started using the app because I wanted sort of an insurance in case something goes left with a professional but here you won’t find that support. Won’t be using it anymore.
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I really recommend it

One of the best

Ninanino

Bio

Good

5****

Cleaning

5

Where is my money?

They charged my account 11 days ago for a service that was cancelled by the cleaner. I haven't received any answer for the 3 emails that I have sent them.

The worker cancelled the already-accepted service 2 hours before the start of the work. Just 2 hours. And money is deducted from my account to the pocket of these people. This is text-book scamming.

Avoid
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Brilliant app- I use it for everything!

In two years I can honestly say I’ve never had a bad experience with Webel! Very user-friendly and always expanding the services available!

Bad Update

This app used to be good. Now you can’t reach service people directly. You have to create an “opportunity”.

I’ve spoken to several service people that used to use this app and they were unaware why customers were not able to reach them. So everyone has migrated to other apps.

Perfect

Perfect

Whatever you need

Amazing app. Every time I need something around the house (cleaner, fixing something) I use Webel. Affordable fast and easy.

Great app

Great app!

Been threatened to block my account

This app is full of clown professionals, you get charged upfront and 30 min before the service people cancel with no consequences when you as a customer has paid upfront and waited for days. App also shows professionals are available when professionals are saying their accounts are restricted. Takes forever to get your money back and customer service is slow and ridiculous and threatens to block your account because the system falsely prompted you're trying to contact professionals out of the app. This app should be banned from App Store as it's a total waste of time and energy and hold your money and ruin your plans.
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Very bad app

I hate these kind of opportunities and it’s totally waste of time and it’s nothing

Nina

Thank you

The app keeps spamming with notifications

Everything in the app works fine but if you plan to keep sending promotional notifications you need to add an option for the user to disable them. Otherwise I need to turn off the notifications completely which is bad as I want to be notified about status of my booking… Please fix this

So easy to use

East to use and we have had buisness from Webel

I’m a handyman who loves this app because it’s simple

Great for home owners to get the help they need