Webroot VPN Reviews: Is It Legit?

Customer Experience

Positive experience31.3% of reviews
Neutral25.0% of reviews
Negative experience43.8% of reviews

~ Based on 16 written reviews from the US App Store.

Is Webroot VPN Safe?

Not enough ratings yet to assess Webroot VPN.

Is Webroot VPN Legit?

Webroot VPN appears to be a legitimate app. AppsHunter Legitimacy Score for Webroot VPN is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

VPN

Does not stay connected. When I tap icon and connect why doesn’t VPN stay connected. When I pay you I expect to be covered at all times on all three devices. Not happy with my service at all. There is something going on and I am afraid of being scammed. When the old logo was used I had good service.I called the company and a tech updated my service spent time with me with setup I have been having problems ever since.I must report to my credit card company and dispute any transactions placed on my bill.I will dropped the account and seek new coverage. My. Rating is less than a one star at this point. I have been a customer for a few years. I will not do another ticket because I think scammers have taken the sight over. You do nothing to correct the situation. I have protection at this moment but whenI get off this sight it will leave.It left in five minutes after I left this sight.Don’t have time for the foolishness.
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Nice VPN

Once you figure out how they do things it’s actually very practical and very good

What!??!!!

I can’t get any answers to anything from anyone. I hate my life.

VPN

Does not stay connected. When I tap icon and connect why doesn’t VPN stay connected. When I pay you I expect to be covered at all times on all three devices.

This app doesn’t stay connected

I have had to open 2 tickets so far and I’m about to do a 3rd. I don’t know why my VPN keeps disconnecting and not reconnecting automatically?! I had to download new app that was supposed to be better but I beg to differ!! I’ve reconnected my VPN over 8x in last 34 hrs. How is that secure?

Sucks

As soon as I ordered and installed this I couldn’t use my laptop OR phone. Don’t waste your money or time

VPN

Does not stay connected.
When I tap icon and connect why doesn’t VPN stay connected.
When I pay you I expect to be covered at all times on all three devices.

Great for streaming

I use it to watch tv from abroad and it works greatly!

Best VPN I’ve ever used

It’s fast and easy. I’ve used a lot of the other ones and this is the best one by far. Customer for life!

Response from developer

We are happy to hear you experienced our lightning-fast protection! On behalf of the entire Webroot team, thank you for the great review!

Cant even use it

Just downloaded the app and i cant even sign in. I keep getting a message that says “session has expired due to inactivity”. I paid for this service and i can’t even use it.

Doesn’t work

Won’t even let me agree to the terms and conditions

Response from developer

Thank you for your feedback. We're sorry for the inconvenience you experienced while accepting the Terms and Conditions. This issue has since been resolved. Please update to the latest version and let us know if you continue to experience any problems. If you're satisfied with the fix, we'd appreciate you considering an update to your rating. Thank you for your patience.

Disconnects frequently.

This VPN drops frequently. The automatic reconnect tab is active, but I continuously pick up the phone and notice that it is not active. I’m thinking of switching.

Pat

Good job

Connection issues. (Update)

VPN disconnects randomly.

(So far hasn’t disconnected randomly.)

Webroot

Can’t keep it connected

Connection issues.

VPN disconnects randomly.