Never had this…
This app was maliciously inserted into my account in August 2018… hmmmm not me
Worst service I’ve ever had
I would give zero if I could.
Total scam
IF I COULD GIVE NEGATIVE STARS I WOULD - TOTAL SCAMMER , have reported to Apple down their fraudulent business practices ! their risk free offer is not risk free! Doesn’t work and they refuse to refund money totally a scam ! They come up with every excuse in the book not to refund your money . Call your bank and stop payment
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Total scam
Does not work and their risk free offer is not risk free! Doesn’t work and they refuse to refund money totally a scam ! They come up with every excuse in the book not to refund your money . Call your bank and stop payment !
Deserves no Stars- Beware!
This app is not what it seems and it is impossible to get a refund! I downloaded and paid for a year to find out the software is not compatible with my phone/computer! I filled out the refund request and met with a person online and they denied my request because it is not their problem it’s not compatible and there is nothing wrong with their software even tho it cannot even work with my computer. I am out nearly $200! Absolutely Ridiculous!
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Rip off
I purchased this app. Tried 2 different nights to install. It says 24/7 live chat support, then would say no one is available to chat right now. A technician was supposed to lead you through set up on your computer screen. It was terrible experience! Asked for a license number, which I have never been given. Still haven’t got it installed. Ver frustrating!
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Payed and won’t let log in
I payed and won’t let me in
This is ridiculous
On the app on my iPhone won’t let me login at all please fix this
Zero stars if I could have
Never got this to work. Very deceptive! If I wanted to have to take the phone and physically connect it to a computer to download activity I would just look at the phone. No way to be discreet with this. And when I asked for a refund because it didn’t operate as it stated it would, I was basically told too bad so dad should have done the 7 day free trial (which I didn’t see as an option btw)
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Won’t work!
As soon after I paid and registered. It doesn’t gives me ANY access on the mobile site or the website. This is not how we do business.
DO NOT PAY FOR THIS
TOTAL WASTE OF MONEY. I TRIED TO CANCEL AND GET A REFUND WITHIN 2 HOURS AND THEY REFUSED.
DO NOT BUY
THIS PROGRAM IS A TOTAL SCAM. I WISH I HAD READ THE REVIEWS ON THE APP BEFORE PURCHASING THROUGH THE WEBSITE. ASKED FOR REFUND DUE TO IT NOT BEING USER FRIENDLY NOR REAL TIME AND THEY REFUSED. REPORTING THEM TO THE BETTER BUSINESS BUREAU.
Terrible app! Don’t waste your $$$ or time
I have only ever received data for one day or two days at the most. Then it stops working. I have to contact the company and a tech has to reinstall everything (which takes hours). Then I’ll receive data for 1-2 days. And the cycle starts all over again. I don’t have time to deal with this. It’s infuriating! This app is a piece of garbage. DON’T BUY IT!!!!!!!
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App is not worth the money
I have used this app for a month. I’ve contacted Support numerous times because I don’t have access to “calls”, “deleted texts”, “searches” , “websites”. My last attempt I was told it would take over a month to access these services. I have a screenshot of the conversation. I need this information to protect my adopted daughter from birth parents. We have a restraining order in place.
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Over $100
No refunds available it don’t matter what’s your reason they will take your money and give u excuses to not refund even if it was accidentally or renewed don’t buy
Worthless
This app is complete trash. It uses 3rd party unlicensed software to do the actual download, then takes 1-2 days to upload into their system to show you only a portion of what the 3rd pay software showed you 2 days earlier. The app doesn’t work if you follow the directions given and do the installation on a PC and the tech support just tells you to wait several days for the data to be uploaded. By then your “free trial” is over and you’ll have to dispute your credit card for a refund.
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Don’t waste your money 39.95
If you are downloading this as a result of issues with a teenager save your money. You are probably already exhausted and this app will only frustrate you more. The interface on a MacBook did not work and it never even showed my son’s device on the dashboard despite setting it up and seeing confirmation of the set up. Their 7 day free trial (of which there are very little details about unless you really dig) is only free if you work with their tech people for up to 3 days if it doesn’t work. I just needed the app not the chore of having to work with a tech person for who knows how long to get what you pay for. I was already tired enough with having to deal with the situation and needed help not another thing to add to my stress. This is total scam! The interface is NOT user friendly and I am great with technology I just don’t have an interest in spending unnecessary time on something that should be easy to use. I tried Bark first and it was a piece of cake to install and use I just didn’t have the storage space on my MacBook for all the data so I was trying this. Believe me just don’t! I am so mad at myself for wasting $39.95.
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False Advertising/Scam
I set this up to try the app out “Risk Free” as is listed all over the site. After selecting the full year and adding payment, you are able to try it out. I did not like the product and felt it did not meet my needs. I requested to cancel the “Risk Free” account within hours. The company refused to refund my money since there was not a technical reason for my cancellation. They kept my $97. They would not even pro-rate the refund. Complete scam. Do not do business with this company.
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DO NOT USE
Do not use this company! Paid for this description for a year and was never able to use the program.I tried canceling the subscription multiple times and it was impossible. I had to call my bank. Again do not use!!!
Don’t use this!
This does not work and when you try to get a refund they will not give you one! So if you can’t get it to work on a device your out $140
